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Copthorne Hotel Cardiff-Caerdydd

4.0 star property
4-star hotel near Cardiff City Stadium

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Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Exterior detail
Breakfast, lunch, dinner served; international cuisine
Exterior
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Place, Trelai Park
    ‪3 min drive‬
  • Place, St. Fagans National Museum of History
    ‪5 min drive‬
  • Place, Cardiff City Stadium
    ‪5 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(26 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Superior Double Room, Lakeside

8.8 out of 10
Excellent
(5 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

Superior Twin Room, Lakeside

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Double Room, Lakeside

Standard Double Room, Lakeside

Standard Double Room, Lakeside

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Lakeside

Junior Suite, Lakeside | Lake view

Junior Suite, Lakeside

  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Superior Lake Side Double Room

  • Sleeps 2

View all photos for Superior Lake Side Twin Room

Bathroom

Superior Lake Side Twin Room

  • Sleeps 2

Standard Lake Side Double Room

  • Sleeps 2

View all photos for Standard Lake Side Twin Room

Bathroom

Standard Lake Side Twin Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 3

Lake Side Junior Suite

  • Sleeps 3

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About the area

Cardiff

Wenvoe stay.Your stay at this Wenvoe hotel places you within 6 miles (10 km) of Cardiff City Stadium and Principality Stadium. Cardiff Castle and Utilita Arena Cardiff are also within 6 miles (10 km).

What's nearby

  • Lower Blaen y Glyn - 3 min drive - 3.7 km
  • Trelai Park - 3 min drive - 4.4 km
  • St. Fagans National Museum of History - 5 min drive - 4.1 km
  • Cardiff City Stadium - 5 min drive - 7.0 km
  • Cardiff Bay - 7 min drive - 11.8 km

Getting around

  • Waun-gron Park Station - 6 min drive
  • Cardiff International Airport (CWL) - 19 min drive

Restaurants

  • ‪The Culverhouse - ‬14 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Vulcan Pub - ‬9 min drive
  • ‪Gwalia Tea Rooms - ‬9 min drive
  • ‪Don Don Yatai - ‬4 min drive

About this property

Copthorne Hotel Cardiff-Caerdydd

4-star hotel near Cardiff City Stadium
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi is free in public spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Copthorne Hotel Cardiff-Caerdydd. Self parking is free.

This 4-star Cardiff hotel is smoke free.

  • 135 guestrooms or units
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Reviews

Copthorne Hotel Cardiff-Caerdydd Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 419 out of 1002 reviews
Rating 8 - Good. 399 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

8/10 Good

haydn

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaaren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely room, nice and clean. Customer service was good. Dinning was good but do need more ffood option in my opinion.
Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

A very comfortable stay, hotel staff friendly and helpful. Food offerings good. Perfect location with relaxing views of the lake and a good selection of retail outlets in walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Gráinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and friendly

Great location. Feels rural - my friend saw a kingfisher! - but is right next to a useful small retail park and very reachable by road. Everything except the bath plug worked. Cosy. Nice staff. Excellent breakfast. For the night that we booked, it was good value, though it often costs more.
Stayed 1 night in Sep 2025

10/10 Excellent

Mags

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

All good 👍
Stayed 1 night in Sep 2025

8/10 Good

Prudence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reunion weekend

It was the venue for our 60 year reunion of when we all met at teacher training college in Barry in 1965. The duty manager (?) could not have done more for us and made our reunion dinner an event to remember. We all enjoyed our meals and loved being able (and encouraged) to sing the songs from our college days. Thank you so much
Stayed 1 night in Sep 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and breakfast was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super service!

Stayed overnight for my wife’s College Reunion. Lovely, spacious room (407) with good facilities, including very comfortable, king-sized bed and great, over-bath shower. All the staff were attentive and efficient, providing friendly but not overly-familiar service. ‘Sir’ and ‘Madam’ used, rather than the ‘Mate’ which seems prevalent in some establishments. Delicious, buffet breakfast!
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Chun Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely weekend at the hotel, great friendly welcome at reception upon check in. The food in the restaurant was lovely as was the breakfast. The room was comfortable and clean, would happily return.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet, the lake aspect was lovely. The view from the dining room over the lake was stunning. Some of the hotel decor was unusual and interesting. The staff were very helpful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

2/10 Terrible

Lorrentine

Disliked: Cleanliness, staff & service, property conditions & facilities
Thank you for your booking which was made as above.   Upon being allocated the room, we had a quiet night. The following morning upon looking at the bedlinen we realised that there were faecal marks on the bed linen which we had used. These faecal marks were well caked on the linen showing that this was from previous usage. The Hotel staff was immediately informed and they seemed unperturbed by this. We then ripped all the bedlinen ourselves and asked for fresh bedlinen. As Hotel Team was immediately informed of the situation they agreed as to what had been observed. As a Hotel guest my expectation of a 4 star hotel is at least to provide clean bedding which was clearly failed by Copthorne Hotel. This is an unacceptable manner of providing a service as this breeds disease moreover to children. I would like to bring to your attention that faeces do pose high risks of allergy reactions and resapiratory and skin infections. Bearing in mind the above the room was not immediately thoroughly cleaned No room exchange was offered which brought about anxiety and restlessness during the stay. My understanding is that it is the responsibility of the Hotel to provide clean bed linen as well as environment. As we had come from London we were unable to check out we were forced to stay in such an environment with children. However photos of the faecal marks were taken and can be provided as and when required.
Stayed 2 nights in Aug 2025

8/10 Good

Carl

Stayed 1 night in Aug 2025

6/10 Okay

Fadi

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff and nice hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely hotel but a bit far away from Cardiff centre for us! Staff were amazing, very friendly and helpful!
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Ernest

Liked: Property conditions & facilities
Clean
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and convenient!

Great location and convenient, however they could have better food options. Also the food was overpriced. The prices need to be cheaper! Not worth it.
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient location. Plenty of free parking. Large room, comfortable bed. Fast service in the bar and restaurant. Easy check-in.
Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025