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Novotel Cardiff Centre

4.0 star property
4-star spa hotel near Principality Stadium

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Novotel Cardiff Centre

Photo gallery for Novotel Cardiff Centre

Lobby
Property amenity
Building design
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Interior

Overview of Novotel Cardiff Centre

Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Popular LocationCardiff International Arena7 min walk
  • Popular LocationPrincipality Stadium17 min walk
  • Popular LocationCardiff Castle18 min walk
  • AirportCardiff (CWL-Cardiff Intl.)31 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hilton Cardiff
Pool
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (1000)
The price is CA $139
per night
CA $167 total
includes taxes & fees
9 May - 10 May
Hilton Cardiff

About the area

Cardiff

Cardiff City Centre stay.Within a 10-minute walk of this Cardiff City Centre hotel, you'll find Cardiff International Arena and University of South Wales, Cardiff Campus. Cardiff Metropolitan Cathedral of St David and Capitol Shopping Centre are also within half a mile (1 km).

What's nearby

  • Cardiff International Arena - 7 min walk
  • Principality Stadium - 17 min walk
  • Cardiff Castle - 18 min walk
  • Cardiff Bay - 20 min walk
  • Cardiff University - 10 min drive

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • Bru Coffee & Gelato - 9 min walk
  • Slim Chickens - 10 min walk
  • YO! Sushi - 9 min walk
  • The Place to Eat in John Lewis - 10 min walk
  • Shake Shack - 9 min walk

About this property

Novotel Cardiff Centre

4-star spa hotel near Principality Stadium
Novotel Cardiff Centre offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2259 square feet (210 square meters) and includes a conference center. The business-friendly Novotel Cardiff Centre also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2259 sq ft of conference space
  • 210 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Cardiff Centre offers 138 accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Italian, Malay, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 10.00 per night)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 18.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 10.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Novotel Cardiff Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1004 reviews" "
Rating 8 - Good. 298 out of 1004 reviews" "
Rating 6 - Okay. 141 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 31 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Decent pool, jacuzzi and saunas. Room was clean and had plenty of space.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Mainly good
Helpful people at reception and in the restaurant at breakfast (which was great) but got a stained bath towel and hard lumpy pillows. Children enjoyed the pool despite it being quite cold. Handy carpark right outside🙂
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Russell

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was nice, l Good, swimming pool and friendly staff mostly know what they’re doing. Problems would be the breakfast was not as hot as it could be fire alarm being set off at 9 o’clock at night, due to steam sensitivity in one of the rooms. No phones in rooms for calling reception and heating in rooms made it uncomfortable, even with the heating switched off.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at this property (family of 2 adults, 2 kids). Staff were friendly and helpful. Pool and its facilities were great, kids loved them! The gaming area in the lobby was also a big hit! Breakfast buffet was lovely - excellent selection of traditional English breakfast items, continental breakfast items, pancakes etc. We got a deal: adults eat for £12, kids eat free- superb value! Room was clean. Ideally two double beds would be preferred for a family room (rather than a double plus pull out sofa bed). But we put up with it for one night! Would recommend for a very good value stay, convenient location and great facilities for the family.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Stayed 4 nights in Dec 2023

6/10 Okay

Craig

Travelled with family
Little disappointed this time
Did not get to stay as my wife fell very sick and needed an operation.we then could not come with regret as we were so looking forward to staying at this hotle again. The hotel would not help in anyway just took the money would not even help us re book with them. But over all from other stays i cant fault this hotel really ckean staff are so fruendly foid is good and the pool is a good addon
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel. The bathroom bath wasnt very clean had to clean bath of long dark hair before i got in it. Not great water speed and not much hot water .
Stayed 1 night in Dec 2023

2/10 Terrible

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Chris

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Average
Ok hotel, a bit dated, could do with some tlc. The air con was broken in the too which was not ideal, one of the lights in the bathroom continually flickered on and off and everything just looked a bit tired. The kids were excited to use the pool but it was very crowded due to 1/2 of the pool being cordoned off as it was rented out for swimming lessons. The price was reasonable and would probably use again if the price was right.
Stayed 1 night in Dec 2023