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Parkway Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and bars

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Photo gallery for Parkway Hotel & Spa

Indoor pool, sun loungers
Indoor pool, sun loungers
Property entrance
Garden Suite
Penthouse Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Place, Llanfrechfa Grange Hospital
    ‪4 min drive‬
  • Place, Celtic Manor Resort Golf Club
    ‪9 min drive‬
  • Place, International Convention Centre Wales
    ‪9 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Single Beds

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed

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About the area

Cwmbran

Llantarnam stay.Your stay at this Llantarnam hotel places you within 3 miles (5 km) of Bowlplex Cwmbran and Llantarnam Grange Arts Centre. Also, Llanfrechfa Grange Hospital is within 3 miles (5 km) and Grosmont Castle is within 6 miles (10 km).

What's nearby

  • Llanfrechfa Grange Hospital - 4 min drive - 3.7 km
  • Celtic Manor Resort Golf Club - 9 min drive - 10.8 km
  • International Convention Centre Wales - 9 min drive - 10.8 km
  • Tredegar House - 11 min drive - 12.8 km
  • Principality Stadium - 25 min drive - 29.2 km

Getting around

  • Cwmbrân Station - 8 min drive
  • Cardiff International Airport (CWL) - 51 min drive

Restaurants

  • ‪The Greenhouse - ‬20 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Blinkin Owl - ‬3 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Crows Nest - ‬4 min drive

About this property

Parkway Hotel & Spa

Family-friendly 4-star hotel with indoor pool
Parkway Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Parkway Hotel & Spa. Free self parking is available.

This 4-star Cwmbran hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbran hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Reviews

Parkway Hotel & Spa Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 563 out of 974 reviews
Rating 8 - Good. 302 out of 974 reviews
Rating 6 - Okay. 72 out of 974 reviews
Rating 4 - Poor. 21 out of 974 reviews
Rating 2 - Terrible. 16 out of 974 reviews

Reviews

10/10 Excellent

Adrian, Bradford

Stayed 3 nights in Jul 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Friendly staff

friendly helpful staff. maybe small updating is needed, but other than that everything good.
Stayed 1 night in Jul 2025

10/10 Excellent

Jann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpectedly fantastic stay

Had a fantastic stay and we were really lucky with the weather- could of been anywhere in the world sunbathing on the patio
Stayed 1 night in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and pleasantly decorated and styled. The room was clean ant the staff were friendly.
Stayed 1 night in Jun 2025

8/10 Good

Jo

Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very good. Food in restaurant was good. Pillows awful need replacing. Definitely need discounts on spa treatments when staying at hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Disliked: Property conditions & facilities, room comfort

Need discounts on spa treatments when booking

Pillows were horrendous old and well used. Wanted a spa treatment but no availability and no discount for booking a room there either.
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Stayed 1 night in Jun 2025

8/10 Good

Augusta

Travelled with group
Liked: Staff & service, amenities
We loved the serene environment though tje hotel was busy witg functions
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing night away

Lovely stay, friendly staff, lovely pool and spa area. Nice breakfast and lounge area for drinks. Room was very warm but a fan was provided.
Stayed 1 night in Jun 2025

8/10 Good

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice last minute overnight business stay. I would book again if on business in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lady on reception extremely helpful and friendly, great area outside to relax with a beer. Room very comfortable. Great stay!
Stayed 1 night in Jun 2025

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel was nice however we're both wheelchair users and asked for an accessible room. We were told we were booked into one but it had a bath. There were no grabs by the toilet. The toilet was really low and could not shut the bathroom door if inside. How tge staff were really nice and helpful and we managed to move as to a fully accessible bedroom with wet room and grab rails 😁
Stayed 1 night in May 2025

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice hotel but could do with modernising
Stayed 1 night in Jun 2025

8/10 Good

Michael

Nice garden view room with seats outside and fire pit. Hotel is sometimes busy with special events. Had to wait until exactly 3pm for checkin. Room was missing robes, and coffee machine did not work. Bar staff were very nice. Reception staff a little indifferant.
Stayed 2 nights in Jun 2025

6/10 Okay

Collette

Liked: Cleanliness, staff & service

Busy, noisy. Lovely staff but not enough of them!

Car park was full when I arrived so had to park in the overflow car park and walk a bit if a trek while carrying bags. And was met met with a queue for check in. My room smelt like cigarettes and the cups had lipstick on them. Had a terrible night sleep there where children running and screaming in the corridor until midnight, followed by someone loudly banging and shouting at someones door around 1am...pool was lovely though although no staff when I arrived and two children wondering around looking for a member of staff as one has cut themselves. So was left to find my own way to the changing rooms and around the facilities.
Stayed 2 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service
Wood, stay again
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

Travelled from Canada. We loved this hotel. It was clean and the staff were amazing. The weather was unusually sunny from what we were told. The ground were very beautiful. We will stay here again when visiting Wales.
Stayed 6 nights in May 2025

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous as always staff are a joy and rooms and food really good
Stayed 1 night in May 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kiera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and hotel was spotless throughout. Pool/jacuzzi area lovely and relaxing. Good selection at breakfast, food only lukewarm though.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Vicky

Stayed 1 night in May 2025