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Parkway Hotel & Spa

4.0 star property
Family-friendly 4-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Parkway Hotel & Spa

Indoor pool, sun loungers
Property entrance
Indoor pool, sun loungers
Garden Suite
2 bars/lounges

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Cwmbran Drive, Cwmbran, Wales, NP44 3UW
  • Place, Bowlplex Cwmbran
    ‪3 min drive‬
  • Place, Llantarnam Grange Arts Centre
    ‪3 min drive‬
  • Place, Principality Stadium
    ‪23 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Single Beds

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite

Garden Suite

Garden Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Double Bed

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About the area

Cwmbran

Llantarnam stay.Your stay at this Llantarnam hotel places you within 3 miles (5 km) of Bowlplex Cwmbran and Llantarnam Grange Arts Centre. Also, Llanfrechfa Grange Hospital is within 3 miles (5 km) and Grosmont Castle is within 6 miles (10 km).

What's nearby

  • Bowlplex Cwmbran - 3 min drive - 2.7 km
  • Llantarnam Grange Arts Centre - 3 min drive - 3.8 km
  • Cardiff Castle - 23 min drive - 28.9 km
  • Principality Stadium - 23 min drive - 29.6 km
  • Cardiff Bay - 24 min drive - 29.9 km

Getting around

  • Cwmbrân Station - 8 min drive
  • Cardiff International Airport (CWL) - 51 min drive

Restaurants

  • ‪The Greenhouse - ‬20 min walk
  • ‪Coffi Kitoto - ‬4 min drive
  • ‪Blinkin Owl - ‬3 min drive
  • ‪Ellie's Pit Stop Café - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Parkway Hotel & Spa

Family-friendly 4-star hotel with indoor pool
Parkway Hotel & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Parkway Hotel & Spa. Free self parking is available.

This 4-star Cwmbran hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Coffee shop
  • Dining venue
Parkway Hotel & Spa offers 80 accommodations with laptop-compatible safes and coffee/tea makers. This Cwmbran hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The Beauty Rooms has 2 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Parkway Hotel
Best Western Plus Parkway
Best Western Plus Parkway Cwmbran
Best Western Plus Parkway Hotel
Best Western Plus Parkway Hotel Cwmbran
Parkway Best Western
Parkway Hotel Cwmbran
Parkway Hotel
Parkway Cwmbran
The Parkway Hotel & Spa Cwmbran, Wales
The Parkway Hotel & Spa Cwmbran Wales
Parkway Hotel Spa
Best Western Plus Parkway Hotel Spa
Parkway Hotel & Spa Hotel
Parkway Hotel & Spa Cwmbran
Parkway Hotel & Spa Hotel Cwmbran

Parkway Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 581 out of 1008 reviews
Rating 8 - Good. 307 out of 1008 reviews
Rating 6 - Okay. 81 out of 1008 reviews
Rating 4 - Poor. 23 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we have stopped in, in years. The room was so quiet. No noise from anything. Comfortable beds. Lovely shower. Amazing food. Staff were wonderful. Facilities amazing. Great value. Loved every minute
Stayed 2 nights in Nov 2025

6/10 Okay

Keri

Liked: Staff & service
Bed mattress overly soft and rolled into middle. Shower curtain had holes in. No toilet brush. Food and service good
Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Amenities
Disliked: Property conditions & facilities
Room was to a good standard, a little maintenance needed here and there. Reception staff were very courteous
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Stayed 2 nights in Nov 2025

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a few teething problems on arrival which were corrected immediately. Staff are amazing.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities
The Staff were very freindly and welcoming and the room was very clean.
Stayed 1 night in Nov 2025

8/10 Good

shaun

Liked: Staff & service, amenities
Fast check in, nice large room and the meal in the restaurant was great.
Stayed 1 night in Nov 2025

6/10 Okay

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely. Room comfortable. Pillows however were obviously old and extremely lumpy. Which resulted in reduced sleep. Because of this may not stay again unless this situation is resolved.
Stayed 2 nights in Nov 2025

6/10 Okay

Christine

Stayed 1 night in Nov 2025

8/10 Good

James

Stayed 1 night in Nov 2025

8/10 Good

Nicholas, Huntingdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel with good facilities, but our stay was spoilt by the availability of breakfast - seated from 0800 but room service from 0700 was not honoured. And we had no hot water in our room throughout our stay - we were given access to an inferior room to shower/wash. A credit was arranged for these inconveniences.
Stayed 2 nights in Nov 2025

8/10 Good

Rhys

Stayed 1 night in Nov 2025

6/10 Okay

Natalie

Disliked: Cleanliness, property conditions & facilities
The room was tired and needed updating, there was a strong urine smell in the bathroom which made using the whole room unpleasant
Stayed 1 night in Nov 2025

10/10 Excellent

Delyth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were very helpful, polite & friendly . Bar staff lovely also . Would deffo stay again as we loved the oldy worldy feel & plenty of places to sit & chat ! Loved it !!
Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, amenities
Brilliant Hotel on the staff were amazing!! Has somebody works in the hospitality and catering staff couldn’t fault them. Nothing was too much trouble friendly and welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was great quality. The spa was just what we ordered
Stayed 3 nights in Oct 2025

4/10 Poor

Georgina

Stayed 2 nights in Jun 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Easy check in , can do this on line prior to arrival with car reg details etc saves time.Custoner service excellent and all amenities were explained along with times for breakfast etc excellent
Stayed 1 night in Nov 2025

8/10 Good

Justin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good room, nice staff, lots of parking. Gym wasn’t great, but usable.
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Stayed 1 night in Oct 2025

8/10 Good

Gan Man

Liked: Cleanliness, staff & service, amenities
Staff were very plesant and good
Stayed 2 nights in Oct 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, staff were friendly, polite and approachable regardless of their role.
Stayed 1 night in Oct 2025

6/10 Okay

Glynne

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Peter

Business traveller
Liked: Cleanliness, staff & service
Rooms were clean and staff as helpful as they can be hotel is dated and as there isn’t much competition locally the have the monopoly Also the Hotel is used by locals for the pool etc , and for the coffee shop
Stayed 1 night in Oct 2025