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Ox Hotel Carlisle

3.0 star property
Enjoy the free WiFi at this 3-star Carlisle hotel

Choose dates to view prices

Photo gallery for Ox Hotel Carlisle

Reception
Exterior
Combined shower/tub, towels
Fitness facility
Standard Twin Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Place, University of Cumbria
    ‪11 min walk‬
  • Place, Brunton Park
    ‪16 min walk‬
  • Place, Carlisle Cathedral
    ‪3 min drive‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(82 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 3 Twin Beds

About the area

Carlisle

In Carlisle .Within a 15-minute walk of the hotel, you'll find Carlisle Masjid and University of Cumbria. Eden Rock and Brunton Park are also within 2 miles (3 km).

What's nearby

  • Eden Rock - 7 min walk - 0.7 km
  • University of Cumbria - 11 min walk - 0.9 km
  • Brunton Park - 16 min walk - 1.4 km
  • Carlisle Cathedral - 3 min drive - 1.7 km
  • Carlisle Castle - 4 min drive - 2.4 km

Getting around

  • Carlisle Station - 7 min drive
  • Carlisle (CAX) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪KFC Carlisle - ‬6 min walk
  • ‪Madinah Mini Market Halal Store & Butchers Shop - ‬14 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Ox Hotel Carlisle

Enjoy the free WiFi at this 3-star Carlisle hotel
Ox Hotel Carlisle offers its guests a fitness center. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
  • 111 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Pool or billiards table
  • Bar or lounge
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include shower/tub combinations. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 27 2025 to January 3 2026 (dates subject to change):
  • Breakfast
The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Ox Hotel Carlisle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 132 out of 505 reviews
Rating 8 - Good. 171 out of 505 reviews
Rating 6 - Okay. 104 out of 505 reviews
Rating 4 - Poor. 44 out of 505 reviews
Rating 2 - Terrible. 54 out of 505 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Marvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Phoebe

Disliked: Cleanliness, property conditions & facilities
Very dirty and un sanitary, smelt of urine, not clean sheets, got bitten by a bug in the bed. Very unhappy. Splatter stains on the walls the lot. No soap or anything to wash hands with. Dirty towel hanging up in our wardrobe. 2 single mattress to make a double with a headboard that didn’t even fit
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Lynda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Tim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s old dated dirty stains all over the place I paid £25 for a gym elsewhere so I could shower as the bath looked dirty
Stayed 2 nights in Aug 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service
-
Stayed 1 night in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for luxury this is not the place for you. If you want a bed, toilet, shower and English breakfast this is great. Place is tired and musty but linen and bathroom were clean and beds comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Stayed 1 night in Aug 2025

2/10 Terrible

lolo

Disliked: Cleanliness, staff & service
Room 50 hot and terrible
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Property conditions & facilities, room comfort
Great service very helpful staff good nights sleep
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very warm. Too warm. Car park had large holes in it.
Stayed 5 nights in Aug 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Problem of staffing for breakfast. No bread, long waiting time.
Stayed 1 night in Aug 2025

6/10 Okay

Lesley

Stayed 1 night in Aug 2025

4/10 Poor

David

Stayed 1 night in Aug 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service
It was a good hotel for the price. The bed was or the most comfortable but the room was not too small and pretty clean. Staff was friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
room clean and tidy staff pleasant and obliging will come again
Stayed 1 night in Aug 2025

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities

Average!!

Average accommodation. Staff were mostly good. The Hotel was very dated with incorrect information on the Website. Staff working on reception, bar and meal service and run off their feet. Pricing was in inconsistent between various apps and Hotel. Rooms were clean and comfortable but very dated. Pool and laundry closed which was disappointing. Police visited often during my 10 day stay. Very hot in the rooms, bar, breakfast room and some parts of the building. I would not return to this Hotel and would not recommend it to anybody.
Stayed 1 night in Aug 2025

6/10 Okay

Vijay

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Holar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed is comfy and complement the serenity of the hotel environment. I haven’t tried the food options yet but soon i will
Stayed 1 night in Aug 2025

8/10 Good

Zoe

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Teresa

Disliked: Property conditions & facilities

Review

Very dated accomodation. Staff were fantastic. Prices not consistent. Photos on Web page are old and pool & laundry not available to use Internet was intermittent
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for the price, staff are lovely n friendly, been a few times now and wont go anywhere different
Stayed 4 nights in Aug 2025