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Hotel Balcones de Bocagrande

3.0 star property
3-star Colonial hotel near Bocagrande Beach

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Photo gallery for Hotel Balcones de Bocagrande

Interior
Exterior
Point of interest
32-inch LED TV with cable channels, TV
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Carrera 2 Nº 9 - 183 Avenida San Martín, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪6 min walk‬
  • Place, Castillo Grande Beach
    ‪7 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪34 min drive‬

Room options

View all photos for Quadruple Room

In-room safe, rollaway beds

Quadruple Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, rollaway beds

Family Room

  • Garden view
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Double Room Standard

In-room safe, rollaway beds

Double Room Standard

  • 12 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Standard

In-room safe, rollaway beds

Triple Room Standard

  • 13 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

In-room safe, rollaway beds

Quadruple Room Standard

  • 16 sq m
  • Sleeps 5

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About the area

Cartagena

Seaside stay .With a stay at this Bocagrande hotel, you'll be within half a mile (1 km) of Bocagrande Beach and 2 miles (3 km) of Castillo Grande Beach. San Pedro Claver Church and Convent and Clock Tower are also within 2 miles (3 km).

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Plaza Bocagrande Commercial Center - 6 min walk - 0.6 km
  • Rio Cartagena Casino - 12 min walk - 1.1 km
  • Castillo Grande Beach - 7 min drive - 1.7 km
  • Cartagena de Indias Convention Center - 14 min drive - 2.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪51 Sky Bar - ‬6 min walk
  • ‪Crepes & Waffles - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Morena Marisqueria - ‬3 min walk
  • ‪7 Cielos - ‬3 min walk

About this property

Hotel Balcones de Bocagrande

3-star Colonial hotel near Bocagrande Beach
There's a restaurant on site. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at Hotel Balcones de Bocagrande.
  • 24 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Dining venue
Hotel Balcones de Bocagrande offers 24 air-conditioned accommodations with safes. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • Shopping
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Check-out

Check-out before 11 AM
Late check-out fee: COP 25000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Balcones de Bocagrande

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: COP 25000
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Balcones Bocagrande
Hotel Balcones
Balcones Bocagrande
Balcones Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel
Hotel Balcones de Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel Cartagena

Frequently asked questions

How close is Hotel Balcones de Bocagrande to the airport?

Hotel Balcones de Bocagrande is 4.8 mi (12-min drive) away from the Rafael Nunez Intl. Airport (CTG) airport, the closest popular airport to the property.

Does Hotel Balcones de Bocagrande have an airport shuttle?

Airport shuttle services are not available at Hotel Balcones de Bocagrande.

How close is Hotel Balcones de Bocagrande to the beach?

This hotel is a short 2-minute walk from Bocagrande Beach and 1.5 mi (8-min drive) from Castillo Grande Beach. Don't forget your sunscreen!

Does Hotel Balcones de Bocagrande offer free breakfast?

Hotel Balcones de Bocagrande offers free breakfast every day from 7 AM to 9 AM.

Is there a casino at Hotel Balcones de Bocagrande?

No, there is no casino at this hotel, but Rio Cartagena Casino (11-min walk) is nearby.

What time is check-in at Hotel Balcones de Bocagrande?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Hotel Balcones de Bocagrande?

Free parking is not available at this hotel.

Does Hotel Balcones de Bocagrande have a pool?

Hotel Balcones de Bocagrande does not have a pool.

Does Hotel Balcones de Bocagrande have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Balcones de Bocagrande have a spa?

There are no spa services available at this hotel.

How close is Hotel Balcones de Bocagrande to downtown Cartagena?

Hotel Balcones de Bocagrande is 1.2 mi away from Cartagena.

Hotel Balcones de Bocagrande Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 73 reviews
Rating 8 - Good. 27 out of 73 reviews
Rating 6 - Okay. 14 out of 73 reviews
Rating 4 - Poor. 6 out of 73 reviews
Rating 2 - Terrible. 2 out of 73 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part of my stay was the staff. They took excellent care of me and were able to assist w services like tours, activities and dining recs. The breakfast was awesome! Fresh and delicious plus included in the stay.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women who work here were very kind and helped us out even though we did not speak any Spanish, they were very friendly and accommodating and served delicious breakfast each morning. Definitely would recommend and would stay here again if ever in Cartagena again!
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
Que lugar más agradable para hospedaje! La atención la mejor que he tenido en años! La manager ser portó excelente con la familia, el desayuno buenísimo! Todo limpio.
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Was exactly what was expected from this place at a great value.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, cerca de todo, el personal es muy amable y es muy limpio
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location. Rooms are quite small but staff are very friendly and helpful.
Stayed 5 nights in Dec 2018
Verified

8/10 Good

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me abonaron las noches de hospedaje
Stayed 3 nights in Jun 2018
Verified

4/10 Poor

Erica

Liked: Cleanliness
Disliked: Property conditions & facilities
I was threated with being kicked out of the hotel for reporting it ae unsafe. Then, I was "permitted" to stay another night, but purposelyfully given townels littered with ants that have wings with my soap and other items for the day... which of course I immediately threw away and sealed the bathroom window I heard someone messing with as best as I could. The following morning, I awoke to approximately 8 of these flying ants in my room (with 2 in my boots) so I was able to get that day refunded, but my cousin paid the following 2 day in cash without informing me so I need that back while I find an acceptable hotel. (I've lived here 11 months and that has never happened during rain this year or 20 years ago, so that excuse doesn't cover it, or of course the towel.)
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and nice folks. The staff were easy to work with.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacaciones felices

Muy bien el hotel muy bonito la gente muy amable y personal muy atento
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Melany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y accesible

El hotel es céntrico , cercano a centros comerciales , la playa y restaurantes . No tuvimos la necesidad de taxis. El personal ameno y dispuesto a colaborar en todo momento . Recomendado !
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bueno bonito y limpio

hotel muy bueno bonito y limpio el desayuno muy rico y variado buen wifi
Stayed 4 nights in Nov 2017
Verified

4/10 Poor

Camille

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Situé sur un boulevard très passant. Endroit vétuste. Pour le prix de la chambre on peut facilement avoir quelque chose de beaucoup mieux. Ceci dit, l’hôtel est à 2min de la plage de Bocagrande.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felicitaciones!!

Un muy buen servicio a un buen precio! Excelente ubicación, cerca a todo en Bocagrande! Excelente atención por parte de los empleados!
Stayed 4 nights in Sep 2017
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location doesn't compensate for condition

Run down and tired with an electrical box hanging from a wire fully exposed 1 foot off the floor. Poor accessibility to guest rooms, unpaved walkways with gravel. Reception was swelteringly hot and incredibly cramped with room for no more than 3 people. Location was ideal but I would prefer to pay an extra $30/night to stay in an international hotel with full amenities and service.
Stayed 1 night in Aug 2017
Verified

8/10 Good

Kurt

Liked: Staff & service, room comfort

Gutes einfaches hotel

Sehr nettes personal. Die lage is top.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok. I had to wear a wrist band. Which was a very stupid. It is a hotel not a hospital.
Verified

4/10 Poor

rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
regular laatencion
Verified

8/10 Good

HAROLD

Liked: Cleanliness, room comfort

Económico, bien ubicado, limpieza, buen desayuno

Hotel económica, bien ubicado, limpio
Verified

6/10 Okay

Robert

Disliked: Staff & service, room comfort

Nearby parking and nicely kept charming hotel.

This is a decent place for the price. I'd say the A/C takes a long time to cool the room, but all else was adequate. Its not like they're charging an arm and a leg.
Verified

10/10 Excellent

Ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel

La estancia en el hotel fue muy agradable para toda la familia, mis hijos, mi esposo y yo. La dueña, nos trató excelente, nos brindó muchas atenciones y nos guió de manera formidable. me gustó su desayuno, sus habitaciones, el lugar es perfecto para todo, desde salir de compras, comer y caminar. Volveré
Verified

6/10 Okay

Frank

Liked: Cleanliness, staff & service, room comfort

Nice old style home close to the beach

Good central place to go everywhere, staff is great and friendly. If you are an spoiled american that likes resort type vacation? this is not for you. If you just need a clean bed and clean bath for a very reasonable price then this place is great.
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable, personal muy amable y buena ubi.

El hotel es sencillo pero muy lindo. Tiene todas las comodidades y su personal es muy amable y atento, nos facilitaron todo lo que nos disponíamos a hacer! Muy buena ubicación. Recomendable 100%
Verified

6/10 Okay

ML

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Overpriced motel quality

Overpriced based on peak season price surge. The room was clean, the staff was friendly and the breakfast was delicious but the place could use a new coat of paint. The location was fine, by the beach at bocagrande and 20 min walk from the old city. The biggest complaint we had was no hot water for showers... It got warm but there wasn't a way to control the temperature.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Muy buena atención por parte del personal del hotel. La habitación fue cómoda y limpia. No tuvimos problemas con conexión a internet ya que estuvimos hospedados en la habitación cercana a la recepción. En general es un buen lugar, bien ubicado y a un buen precio (comparado con los altos precios que se pueden encontrar en la misma zona en Cartagena)