Isla Matamba

Guests will be asked to pay the following charges at the property:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
• A damage deposit of COP 1000000 will be collected before check-in.

We've listed all charges provided to us by the property.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 24 hours prior to check-in.

• Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
• Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
• Registered guests are the only ones allowed to be in guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).