10/10 Excellent
Gianfranco
Mar 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gianfranco
Stayed 2 nights in Mar 2025
Refugia Chiloé
3.5 star property
3.5-star beachfront hotel with kayaking
Choose dates to view prices
Photo gallery for Refugia Chiloé
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pool
- Hot tub
- Breakfast included
- All-inclusive
- Spa
- Parking included
Explore the area
Sector San Jose, Castro, 5700000
- Nuestra Senora de los Dolores ChurchPlace, Nuestra Senora de los Dolores Church18 min drive
- Tongoy BeachPlace, Tongoy Beach19 min drive
- Parque Alto Muro AventuraPlace, Parque Alto Muro Aventura20 min drive
Room options
View all photos for Rilan
Rilan
- 30 sq m
- Sea view
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
View all photos for Pullao
Pullao
- 34 sq m
- Sea view
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
View all photos for Suite
Suite
- 40 sq m
- Sea view
- Sleeps 2
- 1 King Bed OR 2 Large Twin Beds
About the area
Castro
On the beach.At this Castro hotel, you'll be within 6 miles (10 km) of Tongoy Beach and 9 miles (15 km) of Nuestra Senora de los Dolores Church. Also within 9 miles (15 km) are Parque Alto Muro Aventura and Yutuy Beach.
What's nearby
- Nuestra Senora de los Dolores Church - 18 min drive - 14.4 km
- Tongoy Beach - 19 min drive - 10.7 km
- Parque Alto Muro Aventura - 20 min drive - 14.4 km
- Yutuy Beach - 24 min drive - 14.4 km
- MAM Chiloé - 29 min drive - 22.3 km
Restaurants
- Sabores De Mi Tierra - 26 min drive
- Los adobes de Putemún - 17 min drive
- Al Estilo Chef Marce Gastronomia Peruana Fusion - 30 min drive
- Donde Eladio - 28 min drive
- Venecia - 26 min drive
About this property
Refugia Chiloé
3.5-star beachfront hotel with kayaking
Some rates at Refugia Chiloé are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Refugia Chiloé offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.
A hot tub, a sauna, and spa services are also featured at the business-friendly Refugia Chiloé. You'll have access to the indoor pool and outdoor pool at a partner property. Free self parking is available.
This 3.5-star Castro hotel is smoke free.
- 24 guestrooms or units
- 2 levels
- Buffet breakfast (free)
- Deli
- Poolside lounge chairs
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Library
- Terrace
- Garden
- Elevator
- No smoking on site
- Water dispenser
- Bar or lounge
- Dining venue
Refugia Chiloé offers 24 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Uma Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
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Property amenities
Family friendly
- Indoor pool
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
- Limited onsite self parking
- Onsite parking includes off-street options
Food and drink
- Free buffet breakfast available daily 7:00 AM to 9:00 AM
- A bar/lounge
- A restaurant
- Private picnics
- Snack bar/deli
Things to do
- Bicycle storage
- Boat tours
- Books
- Free bicycle rentals
- Full-service spa
- Horseback riding/rentals
- Hot tub
- Indoor pool
- Indoor pool (guest access)
- Kayaking
- Library
- Outdoor pool
- Outdoor pool (guest access)
- Rowing/canoeing
- Sauna
- Steam room
- Water sports equipment
- Winery release events
Accessibility
- Elevator
- Hardwood flooring in room
Room amenities
Bedroom
- Down comforter
- Hypo-allergenic bedding
- Pillow menu
- Pillowtop mattress
- Premium bedding
Bathroom
- Bathrobes
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Towels provided
Food and drink
- Free bottled water
- Limited room service
More
- Connecting rooms available
- Desk
- Eco-friendly toiletries
- Heating
- Laptop workspace
- Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between May 3 and October 2.
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Refugia Chiloé
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
We should mention
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé
Refugia Chiloé Hotel
Refugia Chiloé Castro
Tierra Chiloé Hotel Spa
Refugia Chiloé Hotel Castro
Refugia Chiloé Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 4 reviews
10 - Excellent
3
Rating 8 - Good. 1 out of 4 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Verified traveller
Travelled with family
May 3, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
Verified traveller
Stayed 4 nights in Apr 2019
10/10 Excellent
J
Travelled with partner
Mar 12, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 3 nights in Mar 2019
8/10 Good
SONIA LUCY
Nov 14, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lejos del mundanal ruido
Es un hotel muy agradable pero lejos de todo.
SONIA LUCY
Stayed 2 nights in Nov 2017