8/10 Good
David
Travelled with family
21 Dec 2023
Liked: Cleanliness, staff & service
Not a hotel, fine if you’re happy to self cater!
First, the staff are great they cannot do enough for you.
The place has excellent reviews but with a one year old we had to reconsider and relocate.
It is apparent that hotels.com has some facilities listed which do not exist, which give the impression of a full service luxury hotel which unfortunately is not the case, (eg, 24 hour reception, bathrobes and slippers in the room, pool umbrellas, snack bar, children’s playground are all listed but don’t exist). Also, after breakfast and until the restaurant opens again at 5.30pm there are no open facilities here, and considering the remoteness of the place this would have been difficult to for us to manage with our toddler in tow.
We were also disappointed in the room furnishings itself although I think we had managed to pick the worst cabin on the lot - where others looked roomy and light with big windows and fully furnished patios, ours was dingy and dark and our ‘furnished patio’ was three rusty, uncovered iron chairs that were uncomfortable at best and dangerous at worst. I was told repeatedly that if I’d checked their website I would have known all this, and they claimed that hotels.com is not a reliable source of info!
I have stayed in many budget hotels and lodges of these types, and they are fine if you are not paying over the odds - however, at £200 per night, this is far below the standard I would have expected for this price.
David
Stayed 6 nights in Dec 2023