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Madame Hortense Hotel

3-star hotel near Old Venetian Harbor

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Photo gallery for Madame Hortense Hotel

A building entrance with a sign reading "Madame Hortense."
Property video
A building with a warm facade, a welcoming entrance with a sign, and decorative plants.
A modern bathroom with a marble backsplash, a white vanity, and a hanging light fixture.
A luxurious bedroom with a large bed, a chandelier, and a black armchair.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
37 Gavaladon, Chania, Crete, 731 32
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪2 min walk‬
  • Place, Chania Lighthouse
    ‪7 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪22 min drive‬

Room options

View all photos for Junior Double Room

A hotel room with a large bed, a nightstand with a lamp, a window with curtains, and a frosted glass door with a decorative design.

Junior Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A bedroom with a large bed, a tufted headboard, a blue armchair, a small table with a lamp, and a chandelier.

Comfort Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Double Room

A bedroom with a large bed, a vanity with a mirror, and a chandelier.

Elite Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Double Room

A bedroom with a large bed, a chandelier, and a wall with floral artwork.

Design Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

A luxurious bedroom with a large bed, a vanity with a mirror, and a chandelier.

Romantic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Chania

Old Town Chania stay.With a stay at this Old Town Chania hotel, you'll be steps from Chania Central Market and Greek National Football Museum. Mitropoleos Square and Cathedral of the Presentation of the Virgin Mary are also within half a mile (1 km).

What's nearby

  • Old Venetian Harbor - 2 min walk - 0.2 km
  • Chania Central Market - 2 min walk - 0.2 km
  • Maritime Museum of Crete - 5 min walk - 0.5 km
  • Chania Lighthouse - 7 min walk - 0.6 km
  • Nea Chora Beach - 15 min walk - 1.3 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 26 min drive

Restaurants

  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Εμπριμέ - ‬1 min walk
  • ‪Θρουμπι - ‬1 min walk
  • ‪Melodica - ‬1 min walk
  • ‪Το Στενό - ‬3 min walk

About this property

Madame Hortense Hotel

3-star hotel near Old Venetian Harbor
Madame Hortense Hotel offers its guests tour/ticket assistance and concierge services. WiFi is free in public spaces.

This 3-star Chania hotel is smoke free.

  • 5 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • No smoking on site
Madame Hortense Hotel offers 5 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include computer monitors and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

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Property amenities

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 per person

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 2:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 300).
Property Registration Number 1365542

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Madame Hortense
Madame Hortense Hotel Chania
Madame Hortense Boutique Hotel Hotel
Madame Hortense Boutique Hotel Chania
Madame Hortense Boutique Hotel Hotel Chania

Frequently asked questions

How close is Madame Hortense Hotel to the airport?

Madame Hortense Hotel is 9.2 mi (26-min drive) away from the Ioannis Daskalogiannis Airport (CHQ) airport, the closest popular airport to the property.

Does Madame Hortense Hotel have an airport shuttle?

Airport shuttle services are not available at Madame Hortense Hotel.

How close is Madame Hortense Hotel to the beach?

This hotel is a short 8-minute walk from Koum Kapi Beach and 1.6 mi (11-min drive) from Nea Chora Beach. Don't forget your sunscreen!

Does Madame Hortense Hotel offer free breakfast?

Free breakfast isn’t provided at Madame Hortense Hotel, but full breakfast is offered for a fee of EUR 10 per person. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Madame Hortense Hotel?

No, there is no casino at this hotel.

What time is check-in at Madame Hortense Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Madame Hortense Hotel?

Free parking is not available at this hotel.

Does Madame Hortense Hotel have a pool?

Madame Hortense Hotel does not have a pool.

Does Madame Hortense Hotel have a spa?

There are no spa services available at this hotel.

How close is Madame Hortense Hotel to downtown Chania?

Madame Hortense Hotel is 0.2 mi away from Chania.

Madame Hortense Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hotel charmant et bien placé dans le vieux centre. Le petit déjeuner dans un établissement juste à coté est top. La chambre était très propre avec une décoration soignée. Le souci principal reste le parking qui est très compliqué dans la ville avec peu de places disponibles pour les non résidents.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Det bästa ”alltime”

Ett mycket fräscht hotel. Finns inget att klaga på. Härlig brunch frukost ingår på caféet som ligger granne. Bra luftkonditionering som öven var väldigt tyst. Bra ljudisolering från gatan.
Stayed 8 nights in Jul 2025