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Serenissima Boutique Hotel

5.0 star property
5-star luxury hotel near Old Venetian Harbor, connected to a shopping center

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Photo gallery for Serenissima Boutique Hotel

Lobby
Reception
Aerial view
Exterior
Breakfast and dinner served, Mediterranean cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Skoufon 4, Chania, Crete Island, 73131
  • Place, Old Venetian Harbor
    ‪1 min walk‬
  • Place, Chania Lighthouse
    ‪3 min walk‬
  • Place, Chania Central Market
    ‪5 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed , Porch

Superior Suite, 1 King Bed with Sofa bed , Porch

Superior Suite, 1 King Bed with Sofa bed , Porch

  • 41 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace

Superior Suite, 1 King Bed with Sofa bed, Terrace

Superior Suite, 1 King Bed with Sofa bed, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Chania

Seaside stay .Within a 15-minute walk of this Old Town Chania hotel, you'll find Old Venetian Harbor and Nea Chora Beach. Etz Hayyim Synagogue and Franciscan Monastery of Aghios Fragkiskos are also within half a mile (1 km).

What's nearby

  • Old Venetian Harbor - 1 min walk - 0.1 km
  • Maritime Museum of Crete - 2 min walk - 0.2 km
  • Chania Lighthouse - 3 min walk - 0.3 km
  • Chania Central Market - 5 min walk - 0.5 km
  • Agora - 5 min walk - 0.5 km

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 32 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Galileo Cafe - ‬1 min walk
  • ‪Ταμάμ (Tamam) - ‬1 min walk
  • ‪Remezzo - ‬2 min walk
  • ‪Amphora - ‬2 min walk

About this property

Serenissima Boutique Hotel

5-star luxury hotel near Old Venetian Harbor, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A library, a terrace, and multilingual staff are also featured at the luxury Serenissima Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Mediterranean Chania hotel.

  • 7 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2014
  • Manager's reception (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serenissima Boutique Hotel offers 7 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Chania hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.
The property is a member of Historic Hotels of Europe.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No elevator

Room amenities

Entertainment

  • 42-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 23 to May 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 9 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 32 per vehicle (one-way, maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel
Serenissima Boutique Chania
Serenissima Boutique
Serenissima Boutique Hotel Chania, Crete
Serenissima Hotel Chania
Serenissima Boutique Hotel Hotel
Serenissima Boutique Hotel Chania
Serenissima Boutique Hotel Hotel Chania

Serenissima Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 136 out of 147 reviews
Rating 8 - Good. 9 out of 147 reviews
Rating 6 - Okay. 1 out of 147 reviews
Rating 4 - Poor. 0 out of 147 reviews
Rating 2 - Terrible. 1 out of 147 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Breakfast was very good and we really enjoyed the property! We will def be visiting again!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Center of all to see. By the port.
Stayed 5 nights in Oct 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of the old town, we were very happy with the large room with mezzanine bedroom and private terrace as well as a smart tv (not that we watched much) was great to connect to for music/news etc in the evenings. Service at the breakfast was always very good as was the food. For the money everything was spot on and would highly recommend this hotel!
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities
Absolutely lovely beautiful room reception area lovely open courtyard for breakfast very central but yet quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Livia

Stayed 1 night in Aug 2025

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at several hotels during our honeymoon in Greece and this was by far our favorite! The rooms are spacious and clean, and the bed was extremely comfortable. We loved the area as well and the breakfast was delicious. Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The stay at this hotel was wonderful. The staff were extremely friendly and provided everything upon request. We loved our room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in very convenient location close, but not too close to the old town. Loved the aesthetics and amenities as well as very helpful and friendly staff. Highly recommend this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great charming hotel
Stayed 3 nights in Jun 2025

8/10 Good

Dalliah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

A lovely hotel right in the centre of Chania’s old town. We had a really nice stay and fantastic breakfasts throughout the trip. Note that I have a lot of allergies and they were catered for. So thank you very much. The only thing was that our room had one window which looked out onto the courtyard. Meaning if you had the blind open you didn’t get any privacy. I’d suggest a netted curtain here so that you can have both privacy and daylight. Otherwise a lovely trip with very accommodating staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

nicole a, capital heights

Travelled with partner
Liked: Amenities
Great service
Stayed 4 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing boutique hotel located in the heart of the old town, but on a quiet street. Staff is very friendly and helpful. Breakfast was delicious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

santhosh, fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3-night stay in Chania Old Town

A beautiful boutique hotel, perfectly located for exploring Chania and close to the harbour. We stayed in a standard room (no 1) which was very clean and comfortable but not spacious. The a la carte breakfast was fantastic - the best hotel breakfast ever!
Stayed 3 nights in May 2024

10/10 Excellent

Donna

Liked: Staff & service, property conditions & facilities, room comfort
Our host was awesome. We were arriving much later than planne and then had trouble parking late at night. The host came out to find us to bring our luggage and show us where to find them!! Exceptional.
Stayed 3 nights in May 2024

10/10 Excellent

Terance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel on the pedestrianised area of Chania in a very central location just behind the waterfront - convenient for a multitude of restaurants and bars - with very knowledgeable and extremely helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Marlena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, service, and location!
Stayed 3 nights in Apr 2024

10/10 Excellent

Allan, Bethlehem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serenissima is situated in the heart of the old town. There is no car traffic in the area, so the hotel staff has to meet your taxi at a prearranged spot and lead you to the hotel. The hotel is an old Venetian/Ottoman house that has been nicely converted. The room we had was large, clean and nice. The staff is always helpful and the breakfast is good. The one criticism is that there is no handrail along the top flight of steps going to the top floor. I'd strongly recommend asking the hotel staff to help you with your luggage.
Stayed 2 nights in Apr 2024

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet charming hotel close to the more chaotic harbour area. Spacious rooms, nice service.
Stayed 4 nights in Oct 2023

10/10 Excellent

Myriam

Beautiful hotel!
Stayed 3 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023