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4.4 out of 5

"Beautiful hotel and close to everything. Staff was amazing! Arrived a little early and our room was all set so we were able to unpack and begin our v ... " More

By a verified traveller on Tue 12 Mar 2024

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Hotel Description

Award-winning hotel near Port of Charleston Cruise Terminal

Charleston Historic District stay

A stay at this Charleston Historic District hotel places you steps from Charleston City Market and within a 10-minute walk of Port of Charleston Cruise Terminal. Also, College of Charleston is within half a mile (1 km) and Patriots Point is within 3 miles (5 km).

Renovated in 2020

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. A coffee shop, a garden, and a communal living room are also on offer.

Atelier Premier King Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $561* Per night/room 30 Apr. - 1 May

Travelers One Bedroom Suite - One King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Collective Premier Two Bedroom Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

Artist's Premier King - Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Collector's Premier One Bedroom Suite - Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Socialite Premier Two King

Bed Count 2 King Beds Maximum Occupancy 4 Max

Emeline ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Emeline

Everyone (11) Couples (10) Family (3)
5 out of 5
Beautiful hotel and close to everything. Staff was amazing! Arrived a little early and our room was all set so we were able to unpack and begin our vacation.

Posted by on 12 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by Rachael, Director of Operations

Kyle, thank you for staying with us. We are so glad to hear you enjoyed your stay. We look forward to welcoming you back in soon!

5 out of 5

Posted by , from DILLON on 6 Feb. 2024

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Comment from Hotel Management

10 Feb. 2024 by Rachael, Director of Operations

Sarah, thank you for staying with us. we are so glad to hear you enjoyed your stay. Your feedback will be celebrated with the team! We look forward to welcoming you back in soon!

5 out of 5
Great hotel! Perfect location. Rooms were small & cozy

Posted by on 29 Oct. 2023

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Comment from Hotel Management

31 Oct. 2023 by Rachael, Director of Operations

Michael, thank you for staying with us. We are so glad to hear you enjoyed your stay. We look forward to welcoming you back soon!

5 out of 5

Posted by on 20 Aug. 2023

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Comment from Hotel Management

11 Sep. 2023 by Rachael, Director of operations

Jonnie, thank you for staying with us and thank you for your feedback. We are so glad to hear you enjoyed your time with us! We look forward to servicing you again soon!

4 out of 5
Convenient to walk around historic district. Rooms need to be updated. Amenities lacking, NO coffee maker or ironing board in room. No bottled water in room. Basics!

Posted by on 25 Jun. 2023

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Comment from Hotel Management

27 Jun. 2023 by Rachael Foxx, Director of Operations

Susan, thank you for your feedback. We offer complimentary coffee everyday in front of our restaurant. We are also in the process of updating our nooks on each floor with coffee makers. We have a steamer in our guests room and iron and iron boards upon request. We hope to be able to service you again soon.

3 out of 5
I was amazed that the room was dirty. There is a huge marble table in front of the couch and tv that was covered with water marks and stains and apparently not cleaned. We were on the third floor and it was unbelievably noisy. A light in the room kept flashing all night long and couldn’t be turned off. And there was no room service so we had to go down and order the food and bring it back to the room ourselves. And to add insult to injury THERE’S NO COFFEE!

Posted by on 5 Jun. 2023

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Comment from Hotel Management

5 Jun. 2023 by Courtney

Thank you for this feedback, I am so sorry this was your experience at Emeline. I would love to get in contact with you today to further discuss and remedy your experience. I am truly sorry about the condition of your room, the noise, and the room service issues.

5 out of 5
The staff were very helpful holding bags, checking us in, where to go, what to do.

Posted by on 23 May 2023

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Comment from Hotel Management

30 May 2023 by Rachael Foxx, Director of Operations

Colin,thank you for staying with us! We are glad to see you enjoyed your stay! We hope to be able to service you again soon!

5 out of 5
I like everyone that I talk to at the Hotel

Posted by on 22 May 2023

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Comment from Hotel Management

23 May 2023 by Rachael Foxx, Director of Operations

Colin, thank you for staying with us! We are glad to hear you enjoyed your stay! We hope to be able to service you again soon!

5 out of 5

Posted by on 12 May 2023

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Comment from Hotel Management

5 Jun. 2023 by Rachael Foxx, Director of Operations

John, we are so glad to hear you enjoyed your stay! We hope to be able to service you again soon!

4 out of 5

Posted by on 2 Apr. 2023

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Comment from Hotel Management

28 Apr. 2023 by Rachael Foxx, Director of Operations

Douglas, thank you for staying with us! We are glad you enjoyed your stay! We hope to service you again soon!

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3354 square feet (312 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the business-friendly Emeline. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Emeline was completed in April 2020. This Charleston hotel is smoke free.

  • 212 guestrooms or units
  • 5 levels
  • 3 buildings
  • Meeting rooms
  • 3354 sq ft of conference space
  • 312 sq m of conference space
  • Built in 1852
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Emeline offers 212 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 1:00 PM.

Clerks Coffee Company - This coffee shop specializes in American cuisine and serves breakfast, brunch, and lunch.

Frannie and The Fox - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 200 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15–55 for adults, and USD 15–55 for children
  • Valet parking fee: USD 53 per night (in/out privileges)
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Emeline is listed in the 2021 Condé Nast Traveler Hot List.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.