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AC by Marriott Charlotte

3.5-star property
220 East Trade Street, Suite 500, Charlotte, NC 1-855-887-0424
4.9 out of 5
Exceptional!
See all 19 travelocity Reviews

"Friendly Staff. Excellent stay for Football or Basketball Games. " More

By a verified traveller on Tue 07 Nov 2023

Points Of Interest

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Hotel Description

3.5-star hotel near Charlotte Convention Center

City center stay

A stay at this Uptown Charlotte hotel places you steps from Queen City Quarter and within a 10-minute walk of Spectrum Center. Also, NASCAR Hall of Fame is within half a mile (1 km) and Bank of America Stadium is within 2 miles (3 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a terrace, and a library are also offered.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $275* Per night/room 20 Apr. - 21 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

AC by Marriott Charlotte ratings based on 19 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for AC by Marriott Charlotte

Everyone (11) Couples (3) Family (4)
5 out of 5
Friendly Staff. Excellent stay for Football or Basketball Games.

Posted by on 7 Nov. 2023

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Comment from Hotel Management

7 Nov. 2023 by Rob Cote

Thank you for the great rating and review!

5 out of 5

Posted by , from Bettendorf on 20 Sep. 2023

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Comment from Hotel Management

14 Oct. 2023 by Rob Cote

Thank you for the rating! We appreciate the feedback!

5 out of 5

Posted by , from AVON on 9 Jul. 2023

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Comment from Hotel Management

1 Sep. 2023 by Duane

Thank you for your amazing feedback. We are glad you enjoyed your stay. please come us again soon.

5 out of 5
Close to everything downtown. Very nice hotel and friendly and helpful staff.

Posted by on 4 Jul. 2023

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Comment from Hotel Management

4 Jul. 2023 by Duane

Thank you for your feedback. We look forward to you staying again.

5 out of 5
I loved everything

Posted by on 14 May 2023

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Comment from Hotel Management

15 May 2023 by Rob Cote

Thank you for the rating and feedback! We appreciate it very much!

5 out of 5

Posted by on 28 Feb. 2023

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Comment from Hotel Management

21 Mar. 2023 by Rob Cote

Thank you for the rating! We appreciate the feedback. Hope you can return in the near future!

5 out of 5
Yes

Posted by on 25 Feb. 2023

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Comment from Hotel Management

25 Feb. 2023 by Rob Cote

Thank you for the terrific rating! We appreciate the feedback!

5 out of 5
Really helpful staff at an otherwise confusing entry

Posted by on 1 Jan. 2023

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Comment from Hotel Management

5 Jan. 2023 by Rob Cote/General Manager

Thank you for the feedback! I will share with my team!

5 out of 5
Everyone was very friendly,and helpful!! Walked a block to the basketball game!! Safe and sound!! Only drawback was no soap in the bathroom!! Good thing we carry our own!!

Posted by on 30 Oct. 2022

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Comment from Hotel Management

30 Oct. 2022 by Rob Cote/General Manager

Thank you or the feedback and so glad you enjoyed your stay. I will pass along the issue regarding the soap. Sorry about that!

5 out of 5

Posted by on 10 Oct. 2022

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About the AC by Marriott Charlotte

Location 220 East Trade Street, Suite 500, Charlotte, NC 28202

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 3 meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 2723 square feet (253 square meters) and includes conference space. A 24-hour fitness center, a library, and a terrace are also featured at the business-friendly AC by Marriott Charlotte. Parking is available for a fee. This 3.5-star Charlotte hotel is smoke free.

  • 184 guestrooms or units
  • 12 levels
  • 2723 sq ft of conference space
  • 253 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Charlotte Station (2.9 km / 1.8 mi)
  • Metro station: Charlotte Transportation Center Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

AC Lounge - This lobby lounge specializes in Mediterranean cuisine.

Nuvole - Onsite rooftop bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 12 for children
  • Self parking fee: USD 29 per day (in/out privileges)
  • Valet parking fee: USD 38 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Marriott Charlotte Hotel
  • AC Marriott Charlotte
  • AC by Marriott Charlotte Hotel
  • AC by Marriott Charlotte Charlotte
  • AC by Marriott Charlotte Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.