2/10 Terrible
Laracia C.
Aug 18, 2025
Disliked: Cleanliness
Let me start off by saying I would give this entire experience zero stars if that were possible. I initially wasn’t going to write a review at all, but after receiving a rude and unprofessional message from the host, I now feel obligated to share.I booked this property for a one-night stay to celebrate my birthday before heading out of town the following day. The neighborhood itself wasn’t bad, but the house was poorly maintained from the moment I pulled up. That alone could have been overlooked, but the real issues started once I walked inside. The property had a strong, unpleasant odor, almost like a nursing home. Immediately upon entering, I noticed dead bugs on the floor. As I walked toward the back door, I found more dead insects, and upstairs was no better—there were spiders, cobwebs in the shower and tub, and additional bugs scattered around. Downstairs, the “office” also had dead bugs, and the kitchen table had ants crawling across it. I reached out to the host to notify him of these problems. His only response was, “Thank you for letting me know, I’ll get someone to spray.” There was no urgency, no apology, no assurance it would be addressed during my stay. Within 30 minutes of checking in, I asked to cancel. The host never replied. I then contacted customer support, who told me they needed to wait for the host’s response. After going back and forth for two hours and getting nowhere, I had to escalate the issue myself. I stayed from 4am-11am. No more space to finis
Laracia C.
Stayed 1 night in Aug 2025
