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Best Western Heritage Inn

2.5 star property
Hotel near Hamilton Place Mall in Chattanooga

Choose dates to view prices

Photo gallery for Best Western Heritage Inn

Breakfast, lunch and dinner served
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Seasonal outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Pet-friendly

Explore the area

Map
7641 Lee Highway, Chattanooga, TN, 37421
  • Amazon.com Fulfillment Center
    ‪2 min drive‬
  • Hamilton Place Mall
    ‪4 min drive‬
  • Tennessee Valley Railroad Museum
    ‪10 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

About the area

Chattanooga

Tyner stay.With a stay at this Tyner hotel, you'll be within half a mile (1 km) of Silverdale Confederate Cemetery and 2 miles (3 km) of Amazon.com Fulfillment Center. Hickory Valley Golf Club and Hamilton Place Mall are also within 3 miles (5 km).

What's nearby

  • Amazon.com Fulfillment Center - 2 min drive - 1.4 km
  • Hamilton Place Mall - 4 min drive - 4.5 km
  • Volkswagen Chattanooga Assembly Plant - 4 min drive - 2.4 km
  • Tennessee Valley Railroad Museum - 10 min drive - 10.9 km
  • Tennessee Aquarium - 22 min drive - 25.9 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 8 min drive

Restaurants

  • ‪Cracker Barrel - ‬3 min drive
  • ‪Drake's Chattanooga - ‬3 min drive
  • ‪Forbidden City Restaurant - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Best Western Heritage Inn

Hotel near Hamilton Place Mall in Chattanooga
Along with a restaurant, there's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Best Western Heritage Inn. Self parking is free.

This Chattanooga hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Coffee shop
  • Dining venue
Best Western Heritage Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

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  • Pet-friendly
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Archery
  • Billiards/pool table
  • Library
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 01 and close September 30.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Heritage Chattanooga
Chattanooga Best Western
Best Western Heritage Inn Chattanooga
Best Western Chattanooga
Best Western Heritage Hotel Chattanooga
Best Heritage Chattanooga
Best Western Heritage Inn Hotel
Best Western Heritage Inn Chattanooga
Best Western Heritage Inn Hotel Chattanooga

Best Western Heritage Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 94 out of 204 reviews
Rating 8 - Good. 50 out of 204 reviews
Rating 6 - Okay. 28 out of 204 reviews
Rating 4 - Poor. 12 out of 204 reviews
Rating 2 - Terrible. 20 out of 204 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Becki

Liked: Staff & service
Disliked: Property conditions & facilities
This is an older hotel, the bed and pillows were ok, the bathroom sink cold water barely flowed. The jacuzzi tub wouldn’t hold water and the floor was not rinsed well and if it got wet it was super slippery.
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was well looked after.
Stayed 1 night in Mar 2025

10/10 Excellent

Shatavia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Samuel

Stayed 1 night in Mar 2025

2/10 Terrible

AManda

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort

Quick overnight

Stayed 1 night in Feb 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stop!

Needed shelter from bad storm on interstate. Room was perfectly cozy and adequate for us to get a good night's sleep.
Stayed 1 night in Mar 2025

6/10 Okay

Mikayla

Travelled with family and small children, Travelled with pets
Liked: Amenities
Property was an average stay, at best.
Stayed 1 night in Mar 2025

8/10 Good

Melissa

Liked: Cleanliness, room comfort

Ok place

Needs more Reno Beds comfy, toilet flushed and shower sprayed. Tiny toilet area, but spacious enough room. Everything worked properly. No free breakfast or even coffee in lobby. Discount in restaurant
Stayed 2 nights in Mar 2025

8/10 Good

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin is always friendly and easy!
Stayed 3 nights in Feb 2025

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we first arrived, fortunately, I jumped into the shower before my wife and found a 1 inch cockroach on the shower screen. I decided not to tell her cause I knew she would ask us to leave the hotel, no matter what and just changing rooms wouldn’t make a difference. We then had an adjoining door between our room and the next despite the hotel being relatively empty. A family with several kids that screamed throughout the night and one who banged on our door at 5:30 in the morning made the night sleep truly awful. My hope is Expedia contact management and the room is refunded. It was that bad.
Stayed 1 night in Mar 2025

10/10 Excellent

marilyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Carpet crappy, needs updating
Stayed 1 night in Mar 2025

6/10 Okay

Lori

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Luke

Stayed 1 night in Feb 2025

8/10 Good

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed was very comfy, and the staff were so friendly and helpful. Don’t let the look of outside fool you, it is actually a clean and comfortable place to stay. I would definitely stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Burak

Business traveller
Liked: Cleanliness
Covenient location, pretty clean. Very squeaky fridge door, malfunctioning shower head and very busy, noisy location. Good price.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025