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Holiday Inn & Suites Chattanooga Downtown by IHG

Property class: 3
3-star hotel near Ruby Falls

Choose dates to view prices

Photo gallery for Holiday Inn & Suites Chattanooga Downtown by IHG

A modern hotel lobby with a coffee bar, seating area, and a view of the parking lot.
A hotel room with a city view, a desk with a chair, a sofa, and a small table.
A modern bar area with a glass partition, a neon pig sign, and various bottles.
A multi-story hotel with a prominent sign at the top, large windows, and a well-lit entrance.
A spacious lobby with large windows, a seating area with chairs, and an exit sign.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
434 Chestnut St, Chattanooga, TN, 37402
  • Place, Creative Discovery Museum
    ‪2 min walk‬
  • Place, Tivoli Theatre
    ‪5 min walk‬
  • Place, Tennessee Aquarium
    ‪6 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪16 min drive‬

Room options

View all photos for Standard Room

A bed with white bedding and two pillows.

Standard Room

8.4 out of 10
Very good
(26 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

A modern bathroom with a toilet, a sink, a mirror, and a towel rack.

Standard Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(44 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A hotel room with a large bed, a desk, and two bedside lamps.

Standard Room, 1 King Bed, Accessible (Mobility)

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a nightstand, and a wall-mounted lamp.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

A hotel room with two beds, a desk, a chair, and a window.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a TV, and a desk.

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(14 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a large bed, a desk, and two bedside lamps.

Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, and two bedside lamps.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Hearing Accessible (Comm)

A hotel room with a large bed, a desk, and two bedside lamps.

Suite, 1 King Bed with Sofa bed, Hearing Accessible (Comm)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Communications Accessible)

A hotel room with a bed, a nightstand, a chair, and a wall-mounted lamp.

Suite, 1 Bedroom, Hearing Accessible (Communications Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Chattanooga

Downtown Chattanooga stay.Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Tennessee Aquarium and Chattanooga Convention Center. Chattanooga Regional History Museum and Creative Discovery Museum are also within half a mile (1 km).

What's nearby

  • Creative Discovery Museum - 2 min walk - 0.2 km
  • Tivoli Theatre - 5 min walk - 0.4 km
  • Tennessee Aquarium - 6 min walk - 0.6 km
  • Ross's Landing Park - 6 min walk - 0.6 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 25 min drive

Restaurants

  • ‪City Cafe Diner - ‬3 min walk
  • ‪Hennen's - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬4 min walk
  • ‪Mellow Mushroom - ‬5 min walk
  • ‪Ben & Jerry's - ‬6 min walk

About this property

Holiday Inn & Suites Chattanooga Downtown by IHG

3-star hotel near Ruby Falls
Holiday Inn & Suites Chattanooga Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1700 square feet (158 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn & Suites Chattanooga Downtown by IHG. Parking is available for a fee.

This 3-star Chattanooga hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 1700 sq ft of conference space
  • 158 sq m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Terrace
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn & Suites Chattanooga Downtown by IHG offers 139 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite premium channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 22 2027 to October 31 2027 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Swimming pool
The property will be renovating from October 18 2027 to October 31 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool

Alternate facilities are located offsite and include:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.99 per person
  • Covered valet parking fee: USD 25 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Hotel Chattanooga Downtown
Holiday Inn Chattanooga Downtown
Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel
Holiday Inn
Holiday Chattanooga Downtown
& Suites Chattanooga By Ihg
Holiday Inn Hotel Suites Chattanooga Downtown
Holiday Inn Hotel Suites Chattanooga Downtown an IHG Hotel
Holiday Inn Hotel & Suites Chattanooga Downtown by IHG Hotel

Frequently asked questions

How close is Holiday Inn & Suites Chattanooga Downtown by IHG to the airport?

Holiday Inn & Suites Chattanooga Downtown by IHG is 8.5 mi (25-min drive) away from the Chattanooga Metropolitan Airport (CHA) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn & Suites Chattanooga Downtown by IHG?

As of Oct 26, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Chattanooga Downtown by IHG on Nov 23, 2026 start from CA $150, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn & Suites Chattanooga Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn & Suites Chattanooga Downtown by IHG.

Does Holiday Inn & Suites Chattanooga Downtown by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn & Suites Chattanooga Downtown by IHG, but buffet breakfast is offered for a fee of USD 18.99 per person. It's available every day from 6 AM to 10 AM. Please note that breakfast will be unavailable between October 22 2027 and October 31 2027 (subject to change).

Is there a casino at Holiday Inn & Suites Chattanooga Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn & Suites Chattanooga Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Holiday Inn & Suites Chattanooga Downtown by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 25 per night. The parking area will be unavailable from October 22 2027 to October 31 2027 (dates subject to change).

Does Holiday Inn & Suites Chattanooga Downtown by IHG have a pool?

Holiday Inn & Suites Chattanooga Downtown by IHG features an indoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.The pool will be unavailable from October 22 2027 to October 31 2027 (dates subject to change). The property will be renovating the pool from October 18 2027 to October 31 2027 (completion date subject to change).

Does Holiday Inn & Suites Chattanooga Downtown by IHG have a restaurant?

Holiday Inn & Suites Chattanooga Downtown by IHG is home to Rodizio Grill, which features Brazilian cuisine, happy hour, and brunch. One of the dining venues will be unavailable from October 22 2027 to October 31 2027 (dates subject to change). The property will be renovating one of the dining venues from October 18 2027 to October 31 2027 (completion date subject to change).

Does Holiday Inn & Suites Chattanooga Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn & Suites Chattanooga Downtown by IHG to downtown Chattanooga?

Holiday Inn & Suites Chattanooga Downtown by IHG is 0.4 mi away from Chattanooga.

Holiday Inn & Suites Chattanooga Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 618 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We liked the pool
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel was clean and people were nice. highly recommend going to the City Cafe Diner around the corner to eat
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and so convenient to down there own we were able to walk to most places. Also has valet which was amazing!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and valet were great. Water and Hot well made coffee would be nice in lobby.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Good hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants around the property. Rooms had plenty of space. Staff was nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay and helpful staff.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. We had a really good time. Clean room with great customer service and room service. The mandatory valet parking service was a little bit much for a 3 day 2 night stay, but we got use to it. Overall outstanding experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Super friendly staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very professional.Also the room was clean and neat. The only negative was they didn't have a smart but it was a very convenient location surrounded by restaurants and shops.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Mandated valet, $25/ day. You can come and go as you please within a certain time frame I believe 6am-11pm. Breakfast is $20/person. There is a pool and gym. They have laundry but it's $3/load per machine. Other than that it was a pretty normal hotel, comfy beds, nice TV. A small fridge, microwave and Keurig for food appliances. They do provide shampoo, conditioner, body wash, hand soap, and hand lotion. All of which were the Dove brand. So all in all, a decent stay, with some annoying quirks, like having to wait for your car.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms. Monique was amazing at front desk, valet guys are awesome too
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. The valet service was awesome
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at the end of the main drag. Will stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss Jalesia (I hope I'm getting her name right) was SOOOOO freaking nice to us! Great smile, great personality, great sense of humor & incredibly helpful. She definitely needs to stay with Holiday Inn for a while. A delight to work with!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was offered but at a cost of $20/person. There were two options for parking: Valet/covered parking $25/day and uncovered parking across the street $15/day.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, kind and helpful staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Great stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was okay. Beds comfortable, but the bathroom had seen better days with peeling wallpaper and lots of wear.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a quick pit stop!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown. Met our need to be close enough to walk to dining, etc. Clean rooms and good beds
Stayed 1 night in Apr 2026