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Tru By Hilton Chattanooga Hamilton Place

2.5 star property
Hotel near Hamilton Place Mall in Chattanooga

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Photo gallery for Tru By Hilton Chattanooga Hamilton Place

Lobby
Restaurant
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Game room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7008 Shallowford Rd, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪15 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪1 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(61 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(26 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Chattanooga

Hamilton Place stay.Your stay at this Hamilton Place hotel places you within 3 miles (5 km) of Hamilton Place Mall and Pin Strikes. Amazon.com Fulfillment Center and Tennessee Valley Railroad Museum are also within 6 miles (10 km).

What's nearby

  • Hamilton Place Mall - 15 min walk - 1.3 km
  • Hickory Valley Golf Club - 17 min walk - 1.5 km
  • Regal Hamilton Place - 1 min drive - 1.7 km
  • Ruby Falls - 16 min drive - 25.5 km
  • Tennessee Aquarium - 17 min drive - 25.5 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 11 min drive

Restaurants

  • ‪Rain Thai Bistro - ‬10 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Taco Bell - ‬8 min walk
  • ‪Sonic Drive-In - ‬4 min walk

About this property

Tru By Hilton Chattanooga Hamilton Place

Hotel near Hamilton Place Mall in Chattanooga
There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite business center. A health club, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Tru By Hilton Chattanooga Hamilton Place. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga hotel.

  • 1 building
  • 90 guestrooms or units
  • Built in 2019
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Elevator
  • Smoking in designated areas
Tru By Hilton Chattanooga Hamilton Place offers 90 air-conditioned accommodations with complimentary newspapers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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  • Pet friendly
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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Chattanooga Hamilton Place Hotel
Tru By Hilton Chattanooga Hamilton Place Chattanooga
Tru By Hilton Chattanooga Hamilton Place Hotel Chattanooga

Tru By Hilton Chattanooga Hamilton Place Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 799 reviews
Rating 8 - Good. 179 out of 799 reviews
Rating 6 - Okay. 81 out of 799 reviews
Rating 4 - Poor. 26 out of 799 reviews
Rating 2 - Terrible. 28 out of 799 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Stayed 1 night in Oct 2025

2/10 Terrible

Dean

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad location, extremely poor room and impossible for 2 people to occupy the space without having to sit on the bed to allow anyone to pass, like being in a closet, I'd never recommend any Tru by Hilton, motel 6 is far more comfortable than Tru is, in name only it's Hilton, we'll never stay in any thing named Hilton The obsolete worst experience we've experienced in the 35 years we've been married
Stayed 2 nights in Sep 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to a highway. Great staff, good breakfast. We have stayed here several times as we travel to Chatt quite often. Never been disappointed.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Close to friends and family
Stayed 2 nights in Sep 2025

8/10 Good

Audrey

Stayed 1 night in Sep 2025

10/10 Excellent

Mickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

8/10 Good

Kristy, Louisville

Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Kierstan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Louis

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Bathroom sink was clogged and my TV didn’t work. The floors and baseboards could be cleaner. Only needed a place to sleep so I just dealt with it. I did tell the front desk when checking out and they said they will get maintenance to take care of it
Stayed 1 night in Sep 2025

8/10 Good

Russell

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good hotel in a run down neighborhood

The hotel looks like it was bought by Hilton and fixed up. I've been in other Tru locations that were brand new, so I think I was expecting some areas in the hotel to be better. The hallways especially seemed in need of new carpeting and maybe brighter lighting. I did feel unsafe to park my car there. The area is not very good, and if you park in the front lot next to the street, there are sketchy characters walking by, and if you park in the side lot, it's backed up against an equally sketchy-looking Red Roof Inn. It was fine for just a single night stay while on the road, but I wouldn't stay longer and I probably wouldn't go back.
Stayed 1 night in Aug 2025

8/10 Good

Kody

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and kind. Hotel is in good shape as of 8/30/25. Rooms were clean, bathrooms clean. Beds are not great. Happy with my choice to stay here for the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable one night stay

Front desk friendly and helpful with information. Good breakfast and clean room. Nice view from 4th floor. Would come here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roger, Free

Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 1 night in Aug 2025

10/10 Excellent

Betty, Homestead

Stayed 1 night in Aug 2025

10/10 Excellent

Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to a Red Roof Inn that looks kinda sketchy during night time. I was uneasy about leaving our u-haul truck by it over night. Everything was fine in the morning, so no worries there! The rest of the area around the hotel looked and felt safe. We were able to find plenty of open parking spots in the back of the hotel to park our 26’ U-haul. The staff were super nice. The beds were unbelievably comfortable and the pillows were amazing. The hotel was very quiet and super clean. The price was decent for a 1 night stay in a 2 Queen bedroom. The breakfast was decent and I would 10/10 recommend the Tru By Hilton Chattanooga Hamilton Place!
Stayed 1 night in Aug 2025