95.0% Based on 511 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

Family-friendly Art Deco hotel with 2 restaurants

Chaves retreat

You'll find National Railway Museum and Chaves Castle within 2 miles (3 km) of this hotel. Forte de Sao Francisco and Roman Baths and Palace of Justice are also within 2 miles (3 km).

Poolside dining

A casino, 2 restaurants, and an indoor pool are all featured at this Art Deco hotel. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Enjoy the health club and free perks like buffet breakfast and free self parking.

Free WiFi, balconies

The 72 soundproofed guestrooms offer free WiFi and minibars. LCD TVs come with satellite channels, and other amenities include furnished balconies and room service.

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
C$116 per night

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

95.0% of guests recommend out of 511 reviews

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Property Features

Hotel Casino Chaves offers its guests an indoor pool, a seasonal outdoor pool, a health club, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. WiFi is free in public spaces. Event space at this hotel measures 3111 square feet (289 square meters) and includes conference space. A casino, a children's pool, and a sauna are also featured at the family-friendly Hotel Casino Chaves. A roundtrip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Chaves hotel.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3111 sq ft of conference space
  • 289 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Casino
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Porto (OPO-Dr. Francisco de Sa Carneiro) (147.9 km / 91.9 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Casino Chaves offers 72 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Each accommodation is individually decorated. LCD televisions come with satellite channels. Bathrooms include bathtubs with rainfall showerheads, complimentary toiletries, and hair dryers. This Chaves hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony (furnished)
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Bathtub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor

Food & Drink

Guests are served free buffet breakfast.

Dinastia Flavia - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

La Palette - This poolside restaurant serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Mountains Bar - Onsite bar.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Property Registry Number - 295
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 130 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Hotel Casino Chaves offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.