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Central Serviced Apartments

3.0 star property
3-star apartment near Cheltenham Racecourse

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Apartment
Hypo-allergenic bedding, iron/ironing board, free WiFi
Hypo-allergenic bedding, iron/ironing board, free WiFi
Hypo-allergenic bedding, iron/ironing board, free WiFi
Exterior

Reviews

6.4 out of 10

Entire apartment

Sleeps 5

Popular amenities

  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
7-9 Portland Street, Cheltenham, England, GL52 2NZ
  • Place, The Promenade
    ‪4 min walk‬
  • Place, Cheltenham Town Hall
    ‪7 min walk‬
  • Place, Cheltenham Racecourse
    ‪3 min drive‬

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About the area

Cheltenham

City center stay.Within a 5-minute walk of this Cheltenham apartment, you'll find Everyman Theatre and Holst Birthplace Museum. The Promenade and Cineworld Cheltenham are also within half a mile (1 km).
View more Apartments in CheltenhamOpens in a new window

What's nearby

  • The Promenade - 4 min walk - 0.4 km
  • Pittville Park - 6 min walk - 0.5 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • University of Gloucestershire - 2 min drive - 1.7 km
  • Cheltenham Racecourse - 3 min drive - 2.4 km

Getting around

  • Cheltenham Spa Station - 11 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪The Place To Eat - ‬3 min walk
  • ‪The Cotswold - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Central Serviced Apartments

3-star apartment near Cheltenham Racecourse
Central Serviced Apartments offers its guests express check-out. WiFi is free in public spaces. Self parking is free.

This 3-star Cheltenham apartment is smoke free.

  • 41 guestrooms or units
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Central Serviced Apartments offers 41 accommodations with hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Cheltenham apartment provides complimentary wireless Internet access. 44-inch flat-screen televisions come with digital channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Bedrooms

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 44-inch flat-screen TV with digital channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage

Location highlights

  • In the city center
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 41 units

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [7 Portland Street, Cheltenham, GL52 2NZ]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
If you arrive at the property after hours, you'll need to check in at an alternate location: [7 Portland Street, Cheltenham, GL52 2NZ]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels
Remove personal items
Turn off the lights and lock the doors
Please lock the door and post the keys through the letterbox
Failure to complete these may result in a negative review from the host.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Smoking

Smoking is not permitted

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 25.00 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. The property is professionally cleaned.

Property is also known as

Central Serviced Apartments Apartment Cheltenham
Central Serviced Apartments Apartment
Central Serviced Apartments Cheltenham
Central Serviced s
Albion Serviced Apartments
Central Serviced Apartments
Albion Street Serviced Apartments Apartment
Albion Street Serviced Apartments Cheltenham
Albion Street Serviced Apartments Apartment Cheltenham

Reviews

Central Serviced Apartments Reviews

6.4

7.2/10

Cleanliness

5.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness
Rating 10 - Excellent. 10 out of 29 reviews
Rating 8 - Good. 5 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 10 out of 29 reviews

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Fine for a night or two.

Clean and quiet, comfortable bed. Internet didn't work and the TV could only pick up one channel though.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness

Fine given price

Apartments were clean and functional, decent location. However the budget price naturally came with budget characteristics . Oddly the blind in one of the bedrooms only covered 90% of the window. It a 5/6" window so pretty big and fine if you want an early start. The rainfall shower came from a tall 10" ceiling. Given no one can reach to clean the shower head so its blocking up with limescale. Configuration of one of the room means the bed is no where near any of the plugs..,. not useful if wanting a bed side light. Clearly these are pretty minor and decent option if you want a clean, central place to sleep!
Stayed 1 night in Nov 2024

2/10 Terrible

Jonathan

Liked: Cleanliness, room comfort
Disliked: Amenities
Once I checked in the experience was dreadful. The free WiFi wouldn't connect to my phone. I reported it to a member of staff which fobbed me off. Won't be back to stay here again, absolute rip off
Stayed 1 night in Sep 2024

8/10 Good

william

Liked: Cleanliness, property conditions & facilities
Nice seating area
Stayed 5 nights in Aug 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Mike

Stayed 4 nights in Mar 2024

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024

10/10 Excellent

Lewis

Stayed 1 night in Dec 2023

10/10 Excellent

Petra

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, very clean, walking distance to high street shops, and restaurants.
Stayed 1 night in Dec 2023

2/10 Terrible

kimberley

Travelled with family
Disliked: Property conditions & facilities
We stayed in room 5 which was an outbuilding and the back of the property. There was no lock on the inside door so we would have had to sleep with the door unlocked all night. But worse than that it was absolutely freezing (it was end of november) the radiator didnt work but they did leave a small oil radiator that did absolutely nothing. We checked out after a few hours as it was just too cold. Really dissapointed especially as the room wasnt cheap.
Stayed 1 night in Nov 2023

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, room comfort

Central, good value

Great central location, clean and tidy with everything needed in a small kitchen. Good communication from property. Good value and would stay again.
Stayed 1 night in Nov 2023

2/10 Terrible

Deborah

AVOID Poor accommodation and unfair terms

Please do yourself a favour and avoid this place like the plague. I first started to feel uncomfortable when I received a text informing me that they required £250 in pre-authorisation for each apartment I had booked. This is not just a swipe of a credit or debit card so they can charge for a newspaper - this is an actual hold on the funds in my bank account or on my credit card. Looking at the reviews it seems that if you don't have the funds in your account to cover this then you can't stay in the room you have booked and paid for! Nothing on Hotels.com to indicate this charge. It advises that they may need to swipe your card but absolutely no mention of the £250. It then takes up to 5 days after your stay for the funds to be released. When you check out the state of the apartment you will see just what a cheek it is to expect a pre-authorisation in case of damage - what a dump. Getting down to the basement apartment is dangerous. steep, slippy, concrete steps. No usable mirrors! Not one. Even in the bathroom. The bathroom in the apartment just topped it off. Only stay here if you do not value your privacy as it has none. I have included photographs.
The bathroom..Privacy is not an option.
This was their 'luxury' apartment.
Crappy furniture not very well disguised.
Hope you didn't want to put anything in this cupboard - yuck!
Stayed 1 night in Jul 2023

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, room comfort

Great apartment

Great communications from front desk office, masses of helpfull advice greatly appreciated. The property was outstanding comfortable spacious and a wow bathroom. Very comfortable bed and a most comfortable stay, thank you.
Stayed 1 night in Jul 2023

10/10 Excellent

richard

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Room comfort

Disappointing

There is a ridiculous preauthorization fee of £250 that will not be disclosed until you are at the check-in counter, if you're on a budget please don't bother booking a reservation. The lack of transparency is worrisome. Then there is the damaged front door Venetian blind, which the staff confirmed that the management is aware of, yet no temporary measure was in place to safeguard the privacy and dignity of clients. Also, there was the wifi password that was communicated and it took walking back to the key pick-up location and another four hours later to resolve. Lastly, it's been 5 days since checkout and the £250 is yet to be returned to my account, utterly disappointing.
Stayed 1 night in May 2023

2/10 Terrible

tom

Travelled with family
Disliked: Cleanliness, room comfort
It was terrible as it was all faults advertised
Stayed 1 night in Apr 2023

6/10 Okay

Steve

Stayed 2 nights in Mar 2023

6/10 Okay

Jeton

Stayed 10 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

8/10 Good

John

Stayed 1 night in Nov 2022

2/10 Terrible

Dale

Business traveller
Disliked: Cleanliness, room comfort

Don’t stay

Absolutely terrible place. Service and staff are also unhelpful and rude
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Had everything we needed. The sofa bed turned out to be a chair bed which wasn’t a problem but the chair had seen better days. Apart from the chair-bed that was the only furniture in the living area, so only one person had a seat to chill out. Others had to sit on the floor. Not a bad place just could have done with maybe an actual sofa. Also, as women who were away for a long weekend the only mirror available was a small one in the bathroom, could have done with at least one full length one. There was plenty of wall space for this. Overall, it had what we needed - apart from furniture.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

Do not book

The apartment was completely uninhabitable; bins overflowing, unwashed pots and pans, dirty sheets and linen strewn over the floor, carpets and rugs filthy
Stayed 1 night in Jun 2021

2/10 Terrible

Danny

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Q
Stayed 1 night in Mar 2020

2/10 Terrible

Pooler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly dissatisfied

We had booked an apartment as advertised in the centre of Cheltenham for one night on Saturday 25th. On arrival to collect the keys, We were told that the apartment was not actually in the town centre, as clearly advertised, but about 1.5 miles away. We then had to get a taxi to the apartment which was situated on a housing estate on the outskirts of Cheltenham. On entering the apartment we found that the kettle and TV did not work and the fridge was warm and could not be switched on either. We also found broken cupboards, a dirty toilet bowl and something unsavoury I’m one of the kitchen cupboards. This was all highly unsatisfactory and absolutely not what or where it was advertised to be. We returned the keys, having incurred more taxi fees, and found alternative accommodation.
Stayed 1 night in Jan 2020