61.0% Based on 823 reviews TripAdvisor Traveller Rating 3.5 out of 5

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Hotel Description

3-star hotel near Cheltenham Town Hall

City center stay

Your stay at this Cheltenham hotel places you within a 10-minute walk of Cheltenham Town Hall and Everyman Theatre. Cheltenham General Hospital and University of Gloucestershire are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the 2 conference rooms, free WiFi in public areas, and express check-out. Self parking, dry cleaning, and luggage storage are also offered.

Free WiFi, flat-screen TVs

The 59 guestrooms offer free WiFi, room service, and flat-screen TVs. Other amenities include hair dryers, safes, and phones.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$66* Per night/room 1 Sep. - 2 Sep.

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

61.0% of guests recommend out of 823 reviews

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About the Citrus Hotel Cheltenham by Compass Hospitality

Location Wellington Street, Cheltenham, England GL50 1XZ

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Citrus Hotel Cheltenham by Compass Hospitality. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

  • 59 guestrooms or units
  • 4 levels
  • Built in 1960
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Birmingham (BHX) (92.2 km / 57.3 mi)
  • Train station: Cheltenham Spa Station (2.8 km / 1.7 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Citrus Hotel Cheltenham by Compass Hospitality offers 59 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Renovation of all guestrooms was completed in January 2018.

  • In-room dining (limited hours)
  • Flat-screen television
  • Electric kettle
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM.

Lobby Bar - Onsite lobby lounge.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Union Pay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 3 and GBP 5 for adults, GBP 3 and GBP 5 for children (approximately)
  • Self parking fee: GBP 8 per day
  • Extended parking fee: GBP 8 per day
  • Pet fee: GBP 20 per pet, per night
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Big Sleep Cheltenham
  • Big Sleep Hotel
  • Big Sleep Hotel Cheltenham
  • Big Sleep Hotel Cheltenham Compass Hospitality
  • Citrus Hotel Cheltenham Compass Hospitality
  • Big Sleep Cheltenham Compass Hospitality
  • Big Sleep Compass Hospitality
  • Citrus Cheltenham Compass Hospitality

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.