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DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property
4-star golf hotel near Cheltenham Racecourse

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Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Indoor pool
Exterior
Room, 2 Single Beds, Non Smoking
Reception
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Hot tub

Explore the area

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA
  • Cheltenham Town Hall
    ‪5 min drive‬
  • University of Gloucestershire
    ‪5 min drive‬
  • Cheltenham Racecourse
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, iron/ironing board

Family Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Cheltenham

In Cheltenham .Within 3 miles (5 km) of this Cheltenham hotel, you'll find Walks With Hawks and Cheltenham General Hospital. Ronnie's Field and Imperial Gardens are also within 3 miles (5 km).

What's nearby

  • Cheltenham General Hospital - 3 min drive - 2.4 km
  • The Promenade - 4 min drive - 3.5 km
  • Cheltenham Town Hall - 5 min drive - 3.1 km
  • University of Gloucestershire - 5 min drive - 3.1 km
  • Cheltenham Racecourse - 7 min drive - 5.8 km

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • ‪The Merryfellow Inn - ‬14 min walk
  • ‪Norwood Arms - ‬5 min drive
  • ‪Place Fish & Chips - ‬2 min drive
  • ‪Curious Cafe - ‬5 min drive
  • Clock Tower

About this property

DoubleTree by Hilton Cheltenham-Cotswolds

4-star golf hotel near Cheltenham Racecourse
DoubleTree by Hilton Cheltenham-Cotswolds offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 2874 square feet (267 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at DoubleTree by Hilton Cheltenham-Cotswolds. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cheltenham hotel.

  • 148 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2874 sq ft of conference space
  • 267 sq m of conference space
  • Built in 1848
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Cheltenham-Cotswolds offers 148 air-conditioned accommodations with laptop-compatible safes and safes. This Cheltenham hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available.
BEAUTY AT CHELTENHAM has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room.

Languages

English, French, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12.95 to 19.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15.00 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 to 19.95 per person
  • Secured self parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number 14492104

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 361 out of 1000 reviews
Rating 8 - Good. 347 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Really good hotel for Cheltenham and the staff were very helpful when our room was too noisy - next to a pump room for the hotel heating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Room comfort
Happy enough, staff very helpful
Stayed 1 night in Mar 2025

6/10 Okay

Clive

Business traveller
Liked: Cleanliness, staff & service, room comfort

Could have been better.

Room was small but okay. The bed was very comfy. However the en-suite was very small the basin was tiny because of the lack of space and was in the way of the toilet. Shower cubicle was very small and the levers hit each other. So when you turned the water on the lever was in the way of the temperature adjustment. I guess they put me in that room because I was a single traveller. Breakfast was nice. I won’t be recommending it to anyone which is a shame because it was recommended to me by a colleague so I imagine the other rooms are better. However I will not be going back. The staff were lovely. They told me the reason the en-suite was cramped was because that side of the building was listed.
Stayed 1 night in Mar 2025

10/10 Excellent

Amrit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property but very much an old building so a lot of walking to rooms, restaurant and pool areas going up and down stairs. Not ideal if you have a pram or lots of luggage. Picturesque location with a pub next door.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort

faded glamour, in a good location.

It is a nice hotel in a good location with some faded glamour to it. Great sized room, though it is a bit of a walk if your room is in the 400s! The big down side was the Spa was very much in need of repair, showers out of order, toilets as well. Also if you want treatments make sure you book them before you arrive, there is very limited space.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alison

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely comfortable beds surprisingly spacious rooms. Staff are all pleasant and helpful. The facilities are wonderful clean and easy to use. Only one downside there is no lift to facilitate anyone with disabilities to the different levels. Absolutely perfect for our needs though and will be going back.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

clare

Disliked: Property conditions & facilities, room comfort

There are better places

Pool area and changing rooms really poor run down and dirty. Reception friendly and breakfast very nice Room was comfortable but am alarm went off at 4am in our room duty manager couldn't stop it in the end my husband found a switch in the cupboard that turned it off. It wasn't a fire alarm , Google suggested an intruder alarm. Terrible night and our first night away without the kids in 5 years, absolutely gutted. Lots of stairs to rooms so not good for less abled.
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leisure facilities need upgrading

Conditions of leisure facilities not up to the usual Hilton standard. 2 of the 3 showers in the mens changing area ‘out of service’ with the 3rd one only giving out freezing water. The pool water was also too cold. Bedroom was comfortable and clean.
Stayed 1 night in Feb 2025

6/10 Okay

Alison

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Poor food

Fisrt night stay, restaurant was fully booked, but told we could order food from the bar. We did i ordered curry for £17 it had 4 bits of chicken the rest was vegatables and cold rice with soggy nam bread. We had to walk past the resturant to get to our room and im a smoker, every time i walked past i looked into the restaurant it had a maximum of 15 people and id say over 50% of the tables empty. But staff great room great beer hreat
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

liyin

Stayed 2 nights in Feb 2025

4/10 Poor

Sally

Business traveller
Disliked: Amenities, property conditions & facilities
First of all it was freezing. Problem with the heating - I would expect a full refund (not offered). Arrived too late for restaurant food so asked about 24hr room service…apparently only starts at 11pm and ends s for drinks only!!? Went to the bar for some crisps/nuts to be told they’d run out…who stays at a hotel where you can’t get anything to eat…unimpressed
Stayed 1 night in Feb 2025

10/10 Excellent

JO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay

Great hotel. Friendly staff. Late breakfasts until 11. Check out at midday.
Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic one night stay at the double tree Cheltenham. The bedroom was beautiful with a lovely bathroom. The service was second to none, from the barman to the fantastic waitress Justina who couldn’t do enough for us and made us feel welcome. We will definitely return
Stayed 1 night in Feb 2025

10/10 Excellent

Harley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

JAYNE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pillows

Great location, great night sleep amazing pillows
Stayed 1 night in Jan 2025

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff lovely food
Stayed 3 nights in Jan 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good but menu in dining room could be improved. Allowing Spa guests at hotel to dine in main pleasant dining room in their towelling dressing gowns in evening when others dressed properly was an unbelievable mix and intolerable ; where are standards going- this certainly was unacceptable!
Stayed 2 nights in Jan 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll be back!

Everything we expected and more,staff very helpful room had all we wanted,except the loop i found myself in trying to set up an account to get wifi log in ,however it didnt detract from our stay of one night.Very clean,breakfast was very good with a great choice,will be back again.Thanks.
Stayed 1 night in Jan 2025

8/10 Good

E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast needs improvement but overall very good

The bedding was really comfortable and all amenities were great, however, the breakfast wasn't as nice as it could be. The sausages were massively overcooked and the mushrooms were boiled or steamed which was a bit gross, they should be fried on a grill.
Stayed 2 nights in Dec 2024