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Holiday Inn Express Cheltenham by IHG

3.0 star property
3-star hotel near Cheltenham Town Hall

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Photo gallery for Holiday Inn Express Cheltenham by IHG

Bar (on property)
In-room safe, desk, blackout drapes, soundproofing
Exterior
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Place, Pittville Park
    ‪4 min walk‬
  • Place, Cheltenham Town Hall
    ‪12 min walk‬
  • Place, Cheltenham Racecourse
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds, Accessible (Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room (Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed (Free Hot Breakfast)

Standard Room, 1 Double Bed (Free Hot Breakfast)

Standard Room, 1 Double Bed (Free Hot Breakfast)

7.8 out of 10
Good
(42 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (Free Hot Breakfast)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (Free Hot Breakfast)

8.0 out of 10
Very good
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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  • Pet friendly
  • Free WiFi
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CA $280 total
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About the area

Cheltenham

Heart of Cheltenham.Within 2 miles (3 km) of this Cheltenham hotel, you'll find Cheltenham Town Hall and Cheltenham Racecourse. Cheltenham General Hospital and University of Gloucestershire are also within 2 miles (3 km).

What's nearby

  • Pittville Park - 4 min walk - 0.4 km
  • The Promenade - 9 min walk - 0.8 km
  • Everyman Theatre - 9 min walk - 0.8 km
  • Cheltenham Town Hall - 12 min walk - 1.1 km
  • Cheltenham Racecourse - 3 min drive - 2.0 km

Getting around

  • Cheltenham Spa Station - 10 min drive
  • Birmingham Airport (BHX) - 73 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Cosy Club - ‬5 min walk
  • ‪Greggs - ‬6 min walk
  • ‪BrewDog Cheltenham - ‬3 min walk
  • ‪288 Bar & Wok - ‬4 min walk

About this property

Holiday Inn Express Cheltenham by IHG

3-star hotel near Cheltenham Town Hall
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Cheltenham by IHG. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Cheltenham by IHG offers 138 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Premium cable television is provided. Bathrooms include showers and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Access to nearby indoor pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 26-inch TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 90.00
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
Holiday Inn Express Hotel Cheltenham
Cheltenham Holiday Inn
Holiday Inn Cheltenham
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Express Cheltenham By Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham by IHG Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel Cheltenham

Holiday Inn Express Cheltenham by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 439 out of 1002 reviews
Rating 8 - Good. 358 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Andy

Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Staff were very friendly & accommodating. Comfortable room. Bar & snack food available Great breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Sebastian

Stayed 1 night in Nov 2025

8/10 Good

Jamie

Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Saad

Travelled with family and small children
The rooms in the photos are deceptively misleading. They are much smaller than they actually appear to be. The rooms are smaller than a travel lodge room. There is no room service despite being a leading hotel. Breakfast was ok, but it's super early 6:30am to 9:30am, all other hotels that I have been to breakfast is till 11am or 10am at least, although not a problem but we had thought of sleeping in late after a long 4 hour drive but this meant we couldn't do that. Some of the staff were very good, some felt like they were being forced to work there. The advertisement about parking and gym is also misleading as the gym is not in the hotel, it's another gym that 15 mins walk from the hotel, why would I want to walk in the cold to the gym. Parking is also NCP parking so it's not free, it's a discount of £3 pounds for the day, so you will end up paying £12 for day parking. The location, staff and shower was nice, that's about it. For double the cost of a Travelodge this hotel just wasn't worth it. I'll be using the Travelodge next time. Cheaper and less expectations.
Stayed 2 nights in Nov 2025

10/10 Excellent

Charlie

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Travelled with partner
Yes Brilliant:)
Stayed 1 night in Nov 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Stayed 3 nights in Oct 2025

10/10 Excellent

Katherine

Stayed 1 night in Nov 2025

2/10 Terrible

Faheem

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Better to camp outside

AC sending extraterrestrial signals whilst it was off. Fire alarm latch frequently emitted intrusive sounds. Disturbing noises through the wall near the bed with random booming noise from the headboard at night.
Stayed 1 night in Oct 2025

10/10 Excellent

John, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant breakfast choices.
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service
Very friendly and helpful staff, hotel, room and breakfast were lovely. The only negative was the sofa bed was uncomfortable. Great location. Would recommend and visit again.
Stayed 1 night in Oct 2025

4/10 Poor

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good location but went back to the hotel to have a drink and was told they could not serve us because they could not print
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Hussein

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very healthy and many choices
Stayed 1 night in Oct 2025

6/10 Okay

martin

Liked: Staff & service
Disliked: Property conditions & facilities
Convenient for town. Staff were very welcoming. Starting to look a little 'tired' tho - stained carpets in communal area,and stained furniture in the room. Pretty good breakfast choices, to include non-dairy milks. Maybe more healthy cereal options and freshfruit toppings.
Stayed 1 night in Oct 2025

6/10 Okay

Andy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on ! Great location, parking right next door and discounted for staying at HI Lady on reception was v good
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right opposite big eating area with plenty of options. Very pleasant experience with staff and room in general. Will definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Dharamjeet Singh

Stayed 1 night in Aug 2025