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Malmaison Cheltenham

Property class: 4
4-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Malmaison Cheltenham

A conservatory with wicker furniture, glass ceiling, and lush greenery.
A stately building with a symmetrical facade, large windows, and a central entrance with steps leading up to it.
A bar area with a wooden counter, bar stools, and a large mirror. There are wine glasses and bottles on the shelves behind the counter.
An outdoor patio area with seating arrangements, tables, and hanging planters.
A modern bedroom with a large bed, a built-in bench, a shower, and a separate bathroom.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Bayshill Road, Cheltenham, England, GL50 3AS
  • Place, Cheltenham Town Hall
    ‪7 min walk‬
  • Place, Everyman Theatre
    ‪12 min walk‬
  • Place, University of Gloucestershire
    ‪13 min walk‬

Room options

View all photos for Cosy Double

A neatly made bed with a black throw, a wooden nightstand, and a wall with a patterned wallpaper.

Cosy Double

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with a bed, desk, chair, and a large window with curtains.

Standard Double Room

8.6 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room

A neatly made bed with patterned pillows, a wooden headboard, and a wall with decorative wallpaper.

Club Room

9.2 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Club Deluxe Twin

A hotel room with a large bed, two pillows, a door, a framed picture, and a colorful abstract painting on the wall.

Club Deluxe Twin

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Room

A modern hotel room with a large bed, a seating area with a chair, and a view through a large window.

Club Deluxe Room

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

A modern hotel room with a large bed, a sofa, a bathtub, and a patterned wall.

Junior Suite

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

A modern hotel room with a bed, a sofa, a dining table, and chairs.

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room

A neatly made bed with patterned pillows, a wooden headboard, and a wall with decorative wallpaper.

Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room

A modern hotel room with a large bed, a seating area with a chair, and a view through a large window.

Club Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, desk, chair, and a large window with curtains.

Standard Room

  • Sleeps 2
  • 1 Double Bed

About the area

Cheltenham

In Cheltenham .Within a 5-minute walk of the hotel, you'll find Parabola Arts Centre and Imperial Gardens. Statue of Edward Wilson and Cheltenham Town Hall are also within half a mile (1 km).

What's nearby

  • Imperial Gardens - 4 min walk - 0.4 km
  • Cheltenham Town Hall - 7 min walk - 0.7 km
  • Everyman Theatre - 12 min walk - 1.0 km
  • University of Gloucestershire - 13 min walk - 1.2 km
  • Pittville Park - 18 min walk - 1.5 km

Getting around

  • Cheltenham Spa Station - 18 min walk

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪The Ivy Montpellier Brasserie - ‬2 min walk
  • ‪Mad Dog Brewery Co. Cheltenham - ‬7 min walk
  • ‪John Gordons - ‬4 min walk
  • ‪The Bayshill Inn - ‬6 min walk

About this property

Malmaison Cheltenham

4-star guestrooms with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and laundry facilities are also featured at the business-friendly Malmaison Cheltenham. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Cheltenham hotel is smoke free.

  • 61 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Cheltenham offers 61 accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

A bar area with a dark wood counter, a self-service check-in station, and shelves stocked with bottles.
The George
Cheltenham
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 742 reviews
The price is CA $141
CA $169 total
includes taxes & fees
Oct 25 - Oct 26
The George

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.00 per night.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10.00 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Does Malmaison Cheltenham have an airport shuttle?

Airport shuttle services are not available at Malmaison Cheltenham.

How much does it cost to stay at Malmaison Cheltenham?

As of Sept 26, 2026, prices found for a 1-night stay for 2 adults at Malmaison Cheltenham on Sept 27, 2026 start from CA $117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Malmaison Cheltenham offer free breakfast?

Free breakfast isn’t provided at Malmaison Cheltenham, but full breakfast is offered for a fee of GBP 23 for adults and GBP 12 for children. It's available on weekdays from 7 AM to 10 AM and weekends from 8 AM to 11:00 AM.

Is there a casino at Malmaison Cheltenham?

No, there is no casino at this hotel.

What time is check-in at Malmaison Cheltenham?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Malmaison Cheltenham?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per night.

Does Malmaison Cheltenham have a pool?

Malmaison Cheltenham does not have a pool.

Does Malmaison Cheltenham have a restaurant?

Malmaison Cheltenham is home to Chez Mal Brasserie, which features British cuisine.

Does Malmaison Cheltenham have a spa?

There are no spa services available at this hotel.

How close is Malmaison Cheltenham to downtown Cheltenham?

Malmaison Cheltenham is 0.5 mi away from Cheltenham.

Malmaison Cheltenham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay great food and lovely room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Really enjoyed the stay and staff are lovely
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, second time and would recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel within easy walking distance to the heart of Cheltenham. Every single staff member is a credit to the hotel, so friendly and helpful! Highly recommend and will definitely return
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super property, lovely room, parking and staff v helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Onsite free car park.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room, location and food.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place and location for a Xmas stop over.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Overall very pleasant stay
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay here.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Booked the stay last minute for the Jazz Festival,and so glad we chose Malmaison. Alex at the front desk was fantastic,friendly and very welcoming and we were also able to park in the underground garage. We stayed in a Club deluxe room which was amazing,overall couldn’t fault anything,this hotel will now be our go to hotel in Cheltenham.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel and staff. Would stay again
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the vibe at the Mal in Cheltenham. Rooms great, and staff are excellent!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late and the gentlemen on reception Jordan was absolutely fantastic and helping me get settled in. Top class Service thank you very much
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless all the staff were great really enjoyed our 2nights there
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made our springer spaniel very welcome!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, great location, superb hotel!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lucky to bid on a room upgrade, so had a huge room, but the lift was out of order, so had to carry bags to second floor, which wasn't very convenient. The Guinness in cans wasn't our best decision either. Breakfast was very nice, and parking is very convenient.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, lovely check-in staff and onsite parking. Close to everything
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a great selection of food available at breakfast.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Amazing propert
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well presented.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxed hotel
Stayed 1 night in Apr 2025