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Delta Hotels by Marriott Cheltenham Chase

4.0 star property
Enjoy the spa at this eco-certified Cheltenham hotel

Choose dates to view prices

Photo gallery for Delta Hotels by Marriott Cheltenham Chase

Indoor pool
Exterior
Superior Room, 1 King Bed, View
Lobby lounge
Lobby
Reviews
8.4

Very good

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Pool
  • Parking included

Check out the area

Map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Popular LocationUniversity of Gloucestershire7 min drive
  • Popular LocationThe Promenade9 min drive
  • Popular LocationCheltenham Racecourse13 min drive
  • AirportBirmingham (BHX)67 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, View

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View

Suite, 1 Bedroom, View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Doubletree by Hilton Cheltenham
Pool
Hot tub
Spa
Pet-friendly
3.9 out of 5, Good, (1001)
The price is CA $225
per night
CA $270 total
includes taxes & fees
25 May - 26 May
Doubletree by Hilton Cheltenham

About the area

Cheltenham

In Cheltenham .Within 6 miles (10 km) of this hotel, you'll find University of Gloucestershire and Cheltenham General Hospital. The Promenade and Kingsholm Stadium are also within 6 miles (10 km).

What's nearby

  • University of Gloucestershire - 7 min drive
  • Gloucester Quays - 9 min drive
  • The Promenade - 9 min drive
  • Gloucester Cathedral - 9 min drive
  • Cheltenham Racecourse - 13 min drive

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • The Turmut-Hoer - 7 min drive
  • The Cheese Rollers - 3 min drive
  • Royal Oak - 5 min drive
  • Ridge & Furrow - 7 min drive
  • Whittle Inn - 3 min drive

About this property

Delta Hotels by Marriott Cheltenham Chase

Enjoy the spa at this eco-certified Cheltenham hotel
Delta Hotels by Marriott Cheltenham Chase offers its guests a full-service spa, an indoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 10 meeting rooms are available. Event space at this hotel measures 3272 square feet (304 square meters) and includes conference space. A fitness center, spa services, and a terrace are also featured at the eco-certified Delta Hotels by Marriott Cheltenham Chase. Self parking is free.

This Cheltenham hotel is smoke free.

  • 122 guestrooms or units
  • 2 levels
  • 3272 sq ft of conference space
  • 304 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Delta Hotels by Marriott Cheltenham Chase offers 122 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German, Polish, Romanian, Spanish, Swedish

Property amenities

Family friendly

  • Children's games
  • Indoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily: GBP 12.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Spa tub
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Delta Hotels by Marriott Cheltenham Chase Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 1005 reviews" "
Rating 8 - Good. 334 out of 1005 reviews" "
Rating 6 - Okay. 116 out of 1005 reviews" "
Rating 4 - Poor. 54 out of 1005 reviews" "
Rating 2 - Terrible. 32 out of 1005 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

TERESA

Stayed 2 nights in Feb 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
We had to wait 10 minutes for someone to appear on the reception desk when we wanted to check in. The room was clean though for some reason we were given what appears a disabled room.The bed was comfy and spacious but our first nights sleep was disturbed by a noisy fridge in the room. Initially it looked like the only way to switch it off at the socket was to unscrew the base fitting to access the switch but the night porters didn't have access to a screwdriver and maintenance was not on site until 8am. This spoiled a break for my wife's 60th birthday. The breakfast was really good and we did enjoy the spa facilities.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
A nice hotel, checking in was quick and the lady on reception was very friendly. The room was spacious and clean though the darker wood furniture looked a little worn. Nice ‘This Works’ products in the bathroom. Was kept awake a bit with a buzzing/hammering type noise coming from my bathroom I think. When I stayed (weekday) the hotel was Being used a lot for conferences and you had to go through the conference room area to get to my room, so there was a fair amount of people and chatter about. Also some areas smelled of smoke which I think was from lots of conference members smoking outside during breaks and then coming back in again. Visited the pool and spa area. Small sauna and steam room. Nice pool, but the jacuzzi wasn’t working.
Stayed 1 night in Jan 2024

8/10 Good

Roseanne

Stayed 1 night in Jan 2024

6/10 Okay

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Good quality hotel facilities but minimum service.
A comfortable hotel with good facilities, immaculately clean rooms, comfy beds but service seemed lacking. I.e. arrive and nobody manning reception, go to bar and wait for bar person so go to reception to ask. Meal in bar wanting drinks but queue so long its easier to fetch our own drinks from room and bring back to bar. No room service available, collect yourself. You get the idea. Bare minimal staffing
Stayed 2 nights in Dec 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

dale anthony

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was fine, room good. Only 2 staff at the bar when there were 3 christmas parties going on! Took 30mins to get a drink. Sauna wasnt working.
Stayed 1 night in Dec 2023

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Vincent

Stayed 1 night in Dec 2023

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok but really should do better!
Bit of a mix. Room was very comfortable and very clean. Restaurant food was very good. Leisure facilities good but pool felt like someone had filled it from the cold tap. Only a few brave people swim in that! Bar staff on Friday evening had zero customer service skills and obviously have had no training. No interest in customers at all. Suffice to say, they didn’t get a tip! The guy in the leisure centre on Saturday was the same. Reception staff friendly and helpful, as were the restaurant staff on Saturday evening. They DID get a tip :-) Overall, nice stay. I probably wouldn’t rebook as, for the price, the service is just nowhere near good enough and the cold swimming pool was a let down. Delta is supposed to be one of Marriott’s premium brands - so no way is this hotel up to scratch.
Stayed 2 nights in Dec 2023