"The facilities were very good. The staff's English could be better. The concierge service was adequate, but could be improved. " More
City center stay
A stay at this Chenghua hotel places you within 3 miles (5 km) of Chengdu University of Technology and 6 miles (10 km) of Taikoo Li Shopping Center. Tianfu Square and Sichuan University are also within 6 miles (10 km).
Luxury amenities
A full-service spa, 3 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the laundry service, conference center, and conference space. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.
31 Oct. 2019 by Hilton Chengdu Chenghua Management
Dear valued guest, thanks for taking time to review your recent stay at Hilton Chengdu Chenghua. We are very pleased to know that you enjoyed the facilities. Also we feel sorry that our team members' English proficiency and concierge service was a bit disappointing. We will definitely look into the problems and ensure we will improve. Again, thanks for sharing your valuable feedback with us. We sincerely look forward to your next visit.
Hilton Chengdu Chenghua offers its guests a full-service spa, an indoor pool, and a spa tub. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 8611 square feet (800 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and a library are also featured at the luxury Hilton Chengdu Chenghua. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Chengdu hotel.
Free self parking
Hilton Chengdu Chenghua offers 298 accommodations with DVD players and minibars. Beds feature down comforters. A pillow menu is available. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Flat-screen televisions come with satellite channels. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy self-serve breakfast daily from 7:00 AM to 10:30 AM.
All day dining - This restaurant specializes in Asian cuisine.
Chinese - This restaurant specializes in Chinese cuisine. Open daily.
Hong Kong Taste - This restaurant specializes in dim sum. Open daily.
Onsite venue #4 - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.