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Best Western Plus River Escape Inn & Suites

2.5 star property
Enjoy the indoor pool at this Dillsboro hotel

Choose dates to view prices

Photo gallery for Best Western Plus River Escape Inn & Suites

BBQ/picnic area
Exterior
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
Free daily full breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
248 WBI Drive, Dillsboro, NC, 28725
  • Harris Regional Hospital
    ‪8 min drive‬
  • Western Carolina University
    ‪17 min drive‬
  • Harrahs Cherokee Casino
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, River View

Suite, 2 Queen Beds, Non Smoking, River View

Suite, 2 Queen Beds, Non Smoking, River View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Dillsboro

On river.Within 6 miles (10 km) of this Dillsboro hotel, you'll find Southwestern Community College and Harris Regional Hospital. Western Carolina University is within 9 miles (15 km) and Gold City Gem Mine is within 12 miles (20 km).

What's nearby

  • Harris Regional Hospital - 8 min drive - 7.6 km
  • Southwestern Community College - 9 min drive - 7.1 km
  • Western Carolina University - 17 min drive - 11.2 km
  • Harrahs Cherokee Casino - 24 min drive - 26.4 km
  • Museum of the Cherokee Indian - 25 min drive - 28.1 km

Getting around

  • Asheville Regional Airport (AVL) - 57 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Cookout - ‬10 min drive
  • ‪Zaxby's - ‬8 min drive
  • ‪El Patron Mexican Restaurant - ‬10 min drive
  • ‪Dalaya Thai Cuisine - ‬4 min drive

About this property

Best Western Plus River Escape Inn & Suites

Enjoy the indoor pool at this Dillsboro hotel
Best Western Plus River Escape Inn & Suites offers its guests an indoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 650 square feet (60 square meters) and includes conference space. A terrace, a vending machine, and a garden are also featured at the business-friendly Best Western Plus River Escape Inn & Suites. Free self parking is available.

This Dillsboro hotel is smoke free.

  • 65 guestrooms or units
  • 650 sq ft of conference space
  • 60 sq m of conference space
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Plus River Escape Inn & Suites offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Dillsboro hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Best Western Plus River Escape Dillsboro
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Best Western Plus River Escape Inn & Suites Hotel Dillsboro

Best Western Plus River Escape Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 687 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Denise

We don’t know anything about this hotel….3 days before we left for our drive, we tried to get the hotel on the phone, no one answered We tried, Best Western main reservation # tried AND Expedia rep tried…NO ONE ANSWERED. We were not going to drive 3 hours to find out the hotel was closed for some reason, we got another hotel before we left. I will not book with a place you can’t reach
Stayed 3 nights in Mar 2025

8/10 Good

Dennis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riverfront was very nice. Best hotel breakfast my wife and I have had.
Stayed 1 night in Mar 2025

10/10 Excellent

Zatasha

Liked: Cleanliness, staff & service, property conditions & facilities
River views
Stayed 2 nights in Mar 2025

8/10 Good

Corlethea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Corlethea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Beds were comfortable and hotel was clean. Breakfast was ok need more options
Stayed 2 nights in Feb 2025

8/10 Good

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was nice however I didn’t know that non smoking rooms you couldn’t smoke on private balconies which was why we stayed at this location. Will the front desk guy was awesome! Very helpful and informative. Always had a smile. Great customer service. I was very displeased with the local restaurants downtown Dillsboro were very rude customer service and the food at Haywood Smokehouse was recommended to us by someone and we wanted to try it. Horrible service personnel super rude and small place, food was not good, and really rude ppl. Will never go again! Would have just ate at casino if we had known how bad the service would be. Was disappointed in the hospitality of the locals in Dillsboro area, not welcoming at all!!! I’m am just being honest about my stay to help someone else decide on their stay. We won’t go back to Dillsboro but not because of this hotel it was actually good just not exactly as pictured on this app. Hated Cherokee Harrahs Casino like Murphy better!!
Stayed 1 night in Mar 2025

6/10 Okay

Niki

Travelled with family
Disliked: Staff & service, property conditions & facilities

Let’s gooo

It was overall a nice stay and a pretty place
Stayed 1 night in Feb 2025

10/10 Excellent

DONGGEUN

Stayed 1 night in Feb 2025

10/10 Excellent

Meribeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dayna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice place to say, excellent continental breakfast. We stayed there and then the next day we went on the Smoky mountain train ride in Bryson City Tennessee.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Excellent!
Stayed 2 nights in Feb 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Some of the staff were outstanding. Will and Debbie stood out. Breakfast was very good and plentiful. Beds were very comfortable and the room well kept. Location by the river was pretty. Highly recommend the river view as the other side is a parking lot and some industrial buildings. Great value.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Western Carolina University and attractive property
Stayed 1 night in Feb 2025

10/10 Excellent

Teresa

Stayed 1 night in Feb 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the hot tub, indoor pool, but especially the cappuccino machine, that was available 24 hours a day.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

10/10 Excellent

Sujung

Liked: Staff & service, property conditions & facilities
Very convenient, close to everywhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. We had mistaken the date while booking online and the staff quickly helped resolve the issue.
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Tywan

Disliked: Staff & service, property conditions & facilities
The room had water damage on the ceiling.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property. It is right beside a river. The employees are very nice and the breakfast is a full hot breakfast and it was really good
Stayed 1 night in Jan 2025

10/10 Excellent

Carson

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tamika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. Staff was pleasant. Enjoyed the indoor pool and hot tub in the winter month. Breakfast had a variety.
Stayed 1 night in Jan 2025