City center stay.You'll find Oconaluftee Islands Park and Eastern Cherokee Agency within 2 miles (3 km) of this hotel. Cherokee Welcome Center and Oconaluftee Indian Village are also within 2 miles (3 km).
What's nearby
Oconaluftee Islands Park - 19 min walk - 1.7 km
Museum of the Cherokee Indian - 3 min drive - 2.7 km
Unto These Hills Outdoor Drama - 3 min drive - 2.7 km
Oconaluftee Indian Village - 4 min drive - 3.4 km
Harrahs Cherokee Casino - 5 min drive - 5.1 km
Getting around
McGhee Tyson Airport (TYS) - 115 min drive
Restaurants
Gordon Ramsay Street Pizza - 5 min drive
Wicked Weed Pub at Harrah’s Cherokee Casino - 5 min drive
Granny's Kitchen - 5 min drive
SoundBytes - 5 min drive
Brio Italian Grille - 5 min drive
About this property
Chestnut Tree Inn Cherokee
Hotel near Harrahs Cherokee Casino in Cherokee
There's a restaurant on site. WiFi is free in public spaces. A 24-hour business center and 4 meeting rooms are available. Chestnut Tree Inn Cherokee also features an outdoor pool, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.
This Cherokee hotel is smoke free.
154 guestrooms or units
2 levels
3 buildings
232 sq m of conference space
Business center (24 hours)
Conference space
Self-service laundry
Front desk (24 hours)
Front-desk safe
Newspapers in lobby (free)
Fireplace in lobby
No smoking on site
Dining venue
Chestnut Tree Inn Cherokee offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
27-inch TV with premium cable channels
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Food and drink
Coffee/tea maker
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Free local calls
Free weekday newspapers
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
3 percent destination fee will be charged
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
We should mention
Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Property is also known as
Cherokee Chestnut Tree Inn
Cherokee Tree
Chestnut Inn
Chestnut Inn Cherokee
Chestnut Tree Cherokee
Chestnut Tree Inn
Chestnut Tree Inn Cherokee
Chestnut Tree Inn Cherokee Hotel Cherokee
Chestnut Tree Inn Cherokee Hotel
Chestnut Tree Inn Cherokee Cherokee
Chestnut Tree Inn Cherokee Hotel Cherokee
Chestnut Tree Inn Cherokee Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 390 out of 1000 reviews
10 - Excellent
390
Rating 8 - Good. 348 out of 1000 reviews
8 - Good
348
Rating 6 - Okay. 150 out of 1000 reviews
6 - Okay
150
Rating 4 - Poor. 71 out of 1000 reviews
4 - Poor
71
Rating 2 - Terrible. 41 out of 1000 reviews
2 - Terrible
41
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Sherita
Sep 5, 2022
Disappointed
I have stayed at this hotel severe times in the pass here lately it have been getting worse and worse I had to change rooms three times this last time four the last four times I came it has been something but I know how it use to be that’s why I keep coming back but I don’t think I’ll stay here again
It was ok. There was a dirty wash cloth in the shower curtain. Wish breakfast was more than a hot bottle of water peaches and a muffin.
Charles
Stayed 2 nights in Jul 2022
6/10 Okay
Robert
Jul 25, 2022
Liked: Staff & service, room comfort
OK but not great stay
While not horrible it was not great either. It was dated. WiFi was really bad. There were no wash cloths or a hairdryer. The key card for the door was spotty. Overall ok. This biggest plus was the bed was comfortable.
Robert
Stayed 2 nights in Jul 2022
4/10 Poor
sandra
Travelled with group
Jul 25, 2022
Liked: Staff & service
Disliked: Amenities
Air conditioner never really cooled the room. Couldn’t get a good internet signal. Staff is friendly
The frunt desk staff was very friendly the room it self was bad. Apparently the room was not cleaned from the last people who used it. There was a cup with water left in the coffee maker where someone was going to make coffee, I found long blond hairs in our bed ( my hair is black and short and my husband's is to). The mattress was horrible to sleep on, it felt as if you were sleeping on nothing but the springs. There was no stopper for the sink or the tub. The small refrigerator was barely cool. And there waa something that kept biting us i. The bed. Thank goodness it was not bed bugs.
Herbert
Stayed 2 nights in Jul 2022
2/10 Terrible
bernard
Travelled with partner
Jul 17, 2022
Disliked: Cleanliness, staff & service, amenities
Bed was very uncomfortable, felt like foam mattress.
Nasty stain in tub.
Requested towels and washcloths, after 45 minutes wait had to go to front desk and get them.
10 min to the great smokies mountains NP, Oconaluftee visitor center, and close by there were elks. Hotel front staff was very friendly. Provided a breakfast brown bag every morning , which was a good idea during COVID. WiFi signal was not good, maybe because of the mountains area. My T-mobile cell phone was not working well too. During night, in the room, we can hear frogs snoring, which was a nature noice , so cute.
Very nice updated room with very comfortable bed. Good water pressure.
CATHY
Stayed 1 night in Jul 2022
6/10 Okay
Brian
Jul 4, 2022
Disliked: Staff & service
Could have been better.
The room was adequate. We received no maid service and had to chase down a maid to get clean towels. The TV had a limited amount of channels and it had poor reception.
Brian
Stayed 2 nights in Jul 2022
8/10 Good
Kim
Travelled with partner
Jul 4, 2022
Liked: Cleanliness, staff & service, amenities
Our room was very nice.
Some other people that were staying there would hang out in the stairwell smoking, which made me feel uncomfortable.
Had trouble with key card, but ended up in a different room and it was blessedly quiet. I rarely am able to relax and sleep well at a hotel. Slept very well here.
The beds were very comfortable the room was very clean. I know they've had trouble with staff people don't want to work since covid. If you do get a room that's not to your satisfaction just ask for another room. Be kind and considerate when leaving a review.
Lesia
Stayed 1 night in Jul 2022
6/10 Okay
Terry
Travelled with group
Jul 1, 2022
Liked: Cleanliness, staff & service
Old. Shampoo in basket had been used.
Terry
Stayed 1 night in Jun 2022
6/10 Okay
Anette L
Travelled with family
Jun 29, 2022
Liked: Staff & service
Disliked: Property conditions & facilities
I feel grounds around property could have been cleaner but overall it is okay for the price