Holiday Inn Express Hotel & Suites Chesapeake by IHG

2.5 star property
Hotel near Chesapeake Square Mall in Chesapeake

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Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake by IHG

Exterior
Suite, 1 King Bed (Additional Living Area)
Exterior
Indoor pool
Free daily buffet breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2436 Gum Rd, Chesapeake, VA, 23321
  • Place, Western Branch Park Dog Park
    ‪8 min walk‬
  • Place, Chesapeake Square Mall
    ‪12 min walk‬
  • Place, Cinemark Chesapeake Square
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪26 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed (Additional Living Area)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Chesapeake

Heart of Chesapeake.With a stay at this Western Branch North hotel, you'll be within 2 miles (3 km) of Chesapeake Square Mall and 9 miles (15 km) of Riverfront Golf Club. Also within 9 miles (15 km) are Children's Museum of Virginia and Virginia Sports Hall of Fame and Museum.

What's nearby

  • Western Branch Park Dog Park - 8 min walk - 0.7 km
  • Chesapeake Square Mall - 12 min walk - 1.1 km
  • Cinemark Chesapeake Square - 2 min drive - 2.5 km
  • Naval Station Norfolk - 28 min drive - 35.3 km
  • Busch Gardens Williamsburg - 43 min drive - 76.2 km

Getting around

  • Norfolk Station - 19 min drive
  • Norfolk Intl. Airport (ORF) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Bubba's 33 - ‬2 min drive
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Big Woodys - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Chesapeake by IHG

Hotel near Chesapeake Square Mall in Chesapeake
Holiday Inn Express Hotel & Suites Chesapeake by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 635 square feet (59 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Chesapeake by IHG. Free self parking is available.

This Chesapeake hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 5 levels
  • 635 sq ft of conference space
  • 59 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Chesapeake by IHG offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chesapeake
Holiday Inn Express Hotel Chesapeake
Holiday Inn Express Hotel Suites Chesapeake
Holiday Inn Express Hotel Suites Chesapeake by IHG
Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel
Holiday Inn Express Hotel & Suites Chesapeake by IHG Hotel
"Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel"

Holiday Inn Express Hotel & Suites Chesapeake by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 300 out of 803 reviews
Rating 8 - Good. 205 out of 803 reviews
Rating 6 - Okay. 138 out of 803 reviews
Rating 4 - Poor. 78 out of 803 reviews
Rating 2 - Terrible. 82 out of 803 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

larry

Stayed 2 nights in Dec 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This building needs a complete rehab. Fiund dirty cloths in bathrooms. Horrible all filthy, ols, broken walls, outdated , syinky carpets all over the hall and inside room. Horrible.
Stayed 3 nights in Oct 2025

4/10 Poor

William

Stay of ten days. Never changed our bedsheets, vacuumed our room or the floor’s hallway. Three days of ten the maid service did not make up our room or change out the used towels.
Stayed 10 nights in Oct 2025

2/10 Terrible

Andi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was mid, it had stains on the roof and what looked like cracking by the ac. For what i paid it wasnt worth it. My daughter was coming in and the front desk was very rude and hounding her about not being a guest there when she clearly was! The breakfast was ok. The site said there was a hot tub on sote which is why i booked this hotel mostly and there was in fact no hot tub. Very disappointing
Stayed 1 night in Oct 2025

10/10 Excellent

Kayla

Stayed 3 nights in Oct 2025

10/10 Excellent

Cheryl, Crozet

Travelled with partner
Liked: Amenities
Clean room, friendly, close to casino.
Stayed 1 night in Sep 2025

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stinks. The smell of chlorine is everywhere. I was on the 2nd floor and it burned my eyes and nose so bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Keturah

Stayed 1 night in Sep 2025

6/10 Okay

JaLauna

Disliked: Property conditions & facilities, room comfort

Wouldn’t Book Again

It was supposed to be a relaxing staycation. The tv did not work the first night in the guest rooms due to the signal outage. It only worked in the gym and lobby. The beds weren’t very comfortable.
Stayed 2 nights in Sep 2025

4/10 Poor

Shauntell

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The bed was comfortable. Sheets were clean. The pool was not accessible. The breakfast was mediocre. For $100+ a night , nothing should be off limits or not accessible.
Stayed 1 night in Sep 2025

4/10 Poor

Taurus

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Stayed 3 nights in Sep 2025

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was very efficient
Stayed 1 night in Aug 2025

8/10 Good

Sabrina

Liked: Cleanliness, amenities
Nice and clean. Friendly staff
Stayed 1 night in Aug 2025

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, staff & service
Couldn’t sleep with all the noise they allowed to go on all night. From drumming to the obstacle course on the floor above me the noise was allowed to continue all night even after complaining a couple times. Won’t be staying here ever again. The lady in charge of the place was very little help except for towels. Work was 2nd on her list of important things to do. Chewed off finger nails in the shower. Cleaning was not very good. Also a lot of hair which grosses me out also. Luckily my stay was for only a night and I always carry shower sandals but I questioned how well it was cleaned after whoever stayed there before me.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy

Stayed 1 night in Aug 2025

10/10 Excellent

Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
Needs an onsight.bar
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
It was a very nice stay and I would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
It should have been a onsight bar.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Travelled with family
Disliked: Property conditions & facilities
Our room smelled like cigarette smoke especially in the bathroom. Bathroom grout needed a deep clean. Beds we comfortable and breakfast choices were fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Floyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was friendly, quiet and clean. I would recommend my family and friends to go and experience it
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as our night stay during our road trip. The best parts for us was definitely the overall stay and the delicious breakfast and available options.
Stayed 1 night in Jul 2025

6/10 Okay

Jasmine

Stayed 1 night in Jul 2025