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Holiday Inn Express Hotel & Suites Chesapeake by IHG

2.5 star property
Hotel near Chesapeake Square Mall in Chesapeake

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake by IHG

Exterior
Free daily buffet breakfast
Indoor pool
Suite, 1 King Bed (Additional Living Area)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
2436 Gum Rd, Chesapeake, VA, 23321
  • Place, Western Branch Park Dog Park
    ‪8 min walk‬
  • Place, Chesapeake Square Mall
    ‪12 min walk‬
  • Place, Cinemark Chesapeake Square
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(21 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

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Reception

Hampton Inn & Suites Chesapeake-Square Mall

Chesapeake
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,000 reviews
The price is CA $111
CA $130 total
includes taxes & fees
Nov 30 - Dec 1
Hampton Inn & Suites Chesapeake-Square Mall

About the area

Chesapeake

Heart of Chesapeake.With a stay at this Western Branch North hotel, you'll be within 2 miles (3 km) of Chesapeake Square Mall and 9 miles (15 km) of Riverfront Golf Club. Also within 9 miles (15 km) are Children's Museum of Virginia and Virginia Sports Hall of Fame and Museum.

What's nearby

  • Western Branch Park Dog Park - 8 min walk - 0.7 km
  • Chesapeake Square Mall - 12 min walk - 1.1 km
  • Cinemark Chesapeake Square - 2 min drive - 2.5 km
  • Naval Station Norfolk - 28 min drive - 35.3 km
  • Busch Gardens Williamsburg - 43 min drive - 76.2 km

Getting around

  • Norfolk Station - 19 min drive
  • Norfolk Intl. Airport (ORF) - 29 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Bubba's 33 - ‬2 min drive
  • ‪Big Woodys - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Chesapeake by IHG

Hotel near Chesapeake Square Mall in Chesapeake
Holiday Inn Express Hotel & Suites Chesapeake by IHG offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 635 square feet (59 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Chesapeake by IHG. Free self parking is available.

This Chesapeake hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 5 levels
  • 635 sq ft of conference space
  • 59 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express Hotel & Suites Chesapeake by IHG offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Reception
Hampton Inn & Suites Chesapeake-Square Mall
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,000 reviews
The price is CA $111
CA $130 total
includes taxes & fees
Nov 30 - Dec 1
Hampton Inn & Suites Chesapeake-Square Mall

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chesapeake
Holiday Inn Express Hotel Chesapeake
Holiday Inn Express Hotel Suites Chesapeake
Holiday Inn Express Hotel Suites Chesapeake by IHG
Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel
Holiday Inn Express Hotel & Suites Chesapeake by IHG Hotel
"Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel"

Holiday Inn Express Hotel & Suites Chesapeake by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 294 out of 790 reviews
Rating 8 - Good. 200 out of 790 reviews
Rating 6 - Okay. 136 out of 790 reviews
Rating 4 - Poor. 78 out of 790 reviews
Rating 2 - Terrible. 82 out of 790 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, staff & service
Couldn’t sleep with all the noise they allowed to go on all night. From drumming to the obstacle course on the floor above me the noise was allowed to continue all night even after complaining a couple times. Won’t be staying here ever again. The lady in charge of the place was very little help except for towels. Work was 2nd on her list of important things to do. Chewed off finger nails in the shower. Cleaning was not very good. Also a lot of hair which grosses me out also. Luckily my stay was for only a night and I always carry shower sandals but I questioned how well it was cleaned after whoever stayed there before me.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy

Stayed 1 night in Aug 2025

10/10 Excellent

Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
Needs an onsight.bar
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
It was a very nice stay and I would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
It should have been a onsight bar.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Travelled with family
Disliked: Property conditions & facilities
Our room smelled like cigarette smoke especially in the bathroom. Bathroom grout needed a deep clean. Beds we comfortable and breakfast choices were fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Floyd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was friendly, quiet and clean. I would recommend my family and friends to go and experience it
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as our night stay during our road trip. The best parts for us was definitely the overall stay and the delicious breakfast and available options.
Stayed 1 night in Jul 2025

6/10 Okay

Jasmine

Stayed 1 night in Jul 2025

6/10 Okay

Ruthann

Liked: Staff & service
Disliked: Property conditions & facilities
Generally ok
Stayed 1 night in Jul 2025

8/10 Good

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well kept and the surrounding area was peaceful.
Stayed 1 night in Jun 2025

6/10 Okay

Rebekah

Travelled with partner
Disliked: Cleanliness, amenities
Upon checking I was told I was given a room with two double queen beds. I requested a King bed. The front desk employee stated because I placed my order on Expedia I would get a standard room and a King bed was not available. I was also charged $100 security deposit because I placed my reservation on Expedia. I was very disappointed at check-in. When entering the room I noticed the ac unit was leaking and was being held up by little blocks of wood. The shower had black grime around the drain. One of the double queen beds had a huge dip in the middle, so my husband and I slept on the other bed, and it was hard as a rock. The free breakfast was decent. I wanted cereal but they didn't offer milk, which I thought was odd. Overall the stay was okay. I won't be staying there in the future.
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Worst hotel i have had the misfortune to stay in for a very long time. Mould on the walls and even in the air-conditioning
Stayed 12 nights in Jun 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Would not return for the price!

Very old, mold growing in bathroom, missing chair, broken buttons on elevator.
Stayed 3 nights in Jun 2025

2/10 Terrible

Summer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were so rude. Im not one to complain about food but online it says breakfast till 9:30am, i was downstairs by 8:57am to get some breakfast and this cleaner lady stood infront of me and said the breakfast is closed, it wasn't even 9am yet which is the new time for there breakfast but they never updated it on there website. The lady kept yelling at me saying its closed, its closed. So i walked to the front desk to complain and the front desk lady did not care at all, in fact she smiled the whole time. I would rate this hotel a -100 if i had to. Staff was rude, and hotel room was dusty and disgusting.
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

6/10 Okay

Georgette

Stayed 3 nights in Jun 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet off the beating path
Stayed 1 night in Jun 2025

2/10 Terrible

Salina

Travelled with family and small children, Business traveller
Disliked: Amenities
This hotel charged $100 for incidental fee because I used expedia. I believe that's an over charge when normally hotels only charge $25 or $50. I only had enough money for the room and not enough for the incidental fee. When discuss with the front desk clerk she didn't care.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Jonique

Liked: Cleanliness, amenities, property conditions & facilities
Every
Stayed 1 night in Apr 2025

10/10 Excellent

Jaleeyah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very clean
Stayed 2 nights in Apr 2025