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DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
4-star spa hotel near Chester Zoo

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Photo gallery for DoubleTree by Hilton Hotel and Spa Chester

Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Couples treatment rooms, Turkish bath, body treatments, aromatherapy
Sports facility
Outdoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Warrington Road, Hoole Village, Chester, England, CH2 3PD
  • Place, Great Boughton Library
    ‪17 min walk‬
  • Place, Skate Academy
    ‪19 min walk‬
  • Place, University of Chester - Kingsway
    ‪4 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Flat-screen TV

Presidential Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Flat-screen TV

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV

Room, 1 King Bed

8.8 out of 10
Excellent
(65 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Flat-screen TV

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Flat-screen TV

Twin Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the area

Chester

Chester retreat .Within 3 miles (5 km) of this Chester hotel, you'll find Chester Zoo and Chester Cathedral. Grosvenor Museum and Chester Racecourse are also within 3 miles (5 km).

What's nearby

  • Alexandra Park - 16 min walk - 1.4 km
  • Great Boughton Library - 17 min walk - 1.4 km
  • Skate Academy - 19 min walk - 1.7 km
  • University of Chester - Kingsway - 4 min drive - 2.7 km
  • St Paul's Church - 4 min drive - 3.7 km

Getting around

  • Bache Station - 5 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪The Oaklands - ‬3 min drive
  • ‪Sea Breeze - ‬5 min drive
  • ‪Cafe 76 - ‬4 min drive
  • ‪Ginger Monkey - ‬5 min drive
  • ‪Hoole Fish Bar - ‬4 min drive

About this property

DoubleTree by Hilton Hotel and Spa Chester

4-star spa hotel near Chester Zoo
DoubleTree by Hilton Hotel and Spa Chester offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2777 square feet (258 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel and Spa Chester. Self parking is free.

This 4-star Chester hotel is smoke free.

  • 219 guestrooms or units
  • 3 levels
  • 2777 sq ft of conference space
  • 258 sq m of conference space
  • Built in 1975
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The Club and Spa Chester has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Elevator (34 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards, and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was clean tidy and well apointed. Bathroom shower had good presure and nice toiletries.
Stayed 2 nights in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
The hotel was very nice . A lovely welcome with the staff . The room was perfect , spotless and everything you needed for the stay in the room . The Resteruant was lovely the food was exceptional in the evening and fantastic breakfast the following morning . The hotel was outside and inside very clean , the grounds are very pretty .
Very pretty Christmas display
The salad was divine , the best salad I have had .tango , Melon, cucumber , tomatoes , pickled onions , peppers , beetroot ,avocado etc & I had added a fillet of chicken
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Lovely upgraded room as was special birthday celebration. Room was spotless, staff very friendly and welcoming. Can't fault the breakfast. Everything was just as I wanted it. Highly recommend and will certainly stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 1 night in Dec 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
Beautiful spacious room with modern & tasteful furnishings. Everything was spotless! We had a very pleasant evening meal in the restaurant, where the service was excellent. The receptionists were very heloful and friendly. We were so impressed that we have booked another stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Room was very clean and smart
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay, hotel clean, love the updated rooms, staff friendly and would definitely recommend this hotel to others and will be staying again.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms. Comfortable beds. And welcoming staff
Stayed 1 night in Dec 2025

10/10 Excellent

Isaac

Stayed 4 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff were all lovely and very helpful couldn’t fault them from the cleaning staff to reception staff,gave us some handy tips about chester
Stayed 3 nights in Nov 2025

8/10 Good

Eric

Stayed 1 night in Nov 2025

8/10 Good

Sophie

Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was great
Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
Great hotel and good location for Cheshire oaks shopping outlet
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all lovely, the amenities were absolutely amazing, had a lovely relaxing time at the spa, and the room was beautiful
Stayed 1 night in Nov 2025

8/10 Good

S

Stayed 1 night in Nov 2025

10/10 Excellent

D

Stayed 3 nights in Nov 2025

10/10 Excellent

Beth

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
Another fantastic stay at the Doubletree by Hilton Hotel and Spa Chester. Excellent room and service . Staff welcoming and efficient and room spotless and clean .
Stayed 1 night in Nov 2025

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very comfortable room.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff on arrival and in the restaurant. Room lovely and clean with everything we needed for an overnight stay. Shower was lovely! This was our second visit - definitely come back again.
Stayed 1 night in Nov 2025

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service, amenities
It sounded like there was a drill going on throughout the evening at different points. Never had a problem here before but a disrupted night sleep this time. We may consider a different option next time. Thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, amenities
From check-in to checkout, the stay was amazing. A big thanks to Frank and Rosie for the excellent customer experience !!
Stayed 1 night in Nov 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely place to stay, the only minor niggle was the wifi signal was weak. The spa is the best spa I have ever been to and I am keen to return.
Stayed 1 night in Oct 2025