DoubleTree by Hilton Hotel and Spa Chester

4.0 star property
4-star spa hotel near Chester Zoo

Choose dates to view prices

Room options

View all photos for Deluxe Family Room with Sofa Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room with Sofa Bed

  • Sleeps 4

View all photos for King Room

Minibar, in-room safe, desk, blackout drapes

King Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family)

Junior Suite, 1 King Bed (Family)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed

Flat-screen TV

Presidential Room, 1 King Bed

  • 3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed (Deluxe)

Minibar, in-room safe, desk, blackout drapes

Family Room, 1 King Bed (Deluxe)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room With Shower

Minibar, in-room safe, desk, blackout drapes

Twin Room With Shower

  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Flat-screen TV

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Flat-screen TV

Room, 1 King Bed

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Flat-screen TV

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout drapes

Superior King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Accessible King Room

Minibar, in-room safe, desk, blackout drapes

Accessible King Room

  • Sleeps 2

View all photos for Family Junior Suite With King Size Bed

Minibar, in-room safe, desk, blackout drapes

Family Junior Suite With King Size Bed

  • Sleeps 4

View all photos for Presidential Suite

Minibar, in-room safe, desk, blackout drapes

Presidential Suite

  • Sleeps 4

View all photos for Twin Room

Flat-screen TV

Twin Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room With Garden View

Minibar, in-room safe, desk, blackout drapes

Superior King Room With Garden View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Junior King Suite With Sofa Bed

Minibar, in-room safe, desk, blackout drapes

Junior King Suite With Sofa Bed

  • Sleeps 4

View all photos for Twin Room With Bath

Minibar, in-room safe, desk, blackout drapes

Twin Room With Bath

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 2

About the area

Chester

Chester retreat .Within 3 miles (5 km) of this Chester hotel, you'll find Chester Zoo and Chester Cathedral. Grosvenor Museum and Chester Racecourse are also within 3 miles (5 km).

What's nearby

  • Coronation Recreation Ground - 13 min walk - 1.2 km
  • Alexandra Park - 16 min walk - 1.4 km
  • Queens Road Park - 16 min walk - 1.4 km
  • Great Boughton Library - 17 min walk - 1.4 km
  • Vicars Cross Shopping Centre - 18 min walk - 1.6 km

Getting around

  • Bache Station - 5 min drive
  • John Lennon Airport (LPL) - 38 min drive

Restaurants

  • ‪Cafe 76 - ‬4 min drive
  • ‪Ginger Monkey - ‬5 min drive
  • ‪Sea Breeze - ‬5 min drive
  • ‪The Oaklands - ‬3 min drive
  • ‪Hoole Fish Bar - ‬4 min drive

About this property

DoubleTree by Hilton Hotel and Spa Chester

4-star spa hotel near Chester Zoo
DoubleTree by Hilton Hotel and Spa Chester offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 2777 square feet (258 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel and Spa Chester. Self parking is free.

This 4-star Chester hotel is smoke free.

  • 219 guestrooms or units
  • 3 levels
  • 2777 sq ft of conference space
  • 258 sq m of conference space
  • Built in 1975
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel and Spa Chester offers 219 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Chester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The Club and Spa Chester has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Lobby
Crowne Plaza Chester by IHG
  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, 1,004 reviews
The price is CA $109
CA $131 total
includes taxes & fees
Mar 1 - Mar 2
Crowne Plaza Chester by IHG

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Health club

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Elevator (34 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Spa fee: GBP 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards, and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester Doubletree
Chester Doubletree Hilton
Chester Hilton
Chester Hilton Doubletree
Doubletree Chester
Doubletree Chester Hilton
Doubletree Hilton Chester
Doubletree Hilton Hotel Chester
Hilton Chester
Hilton Chester Doubletree
Chester Hilton International
Doubletree By Hilton Chester Hotel Chester
Hilton International Chester
Doubletree By Hilton Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel
DoubleTree by Hilton Hotel and Spa Chester Chester
DoubleTree by Hilton Hotel and Spa Chester Hotel Chester

DoubleTree by Hilton Hotel and Spa Chester Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1004 reviews
Rating 8 - Good. 230 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 57 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

DAVE

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel room excellent except no shower gel or shampoo in the shower/bath. Both dispensers empty. Also bathroom fan not working. Only stayed one night so not worth complaining. Controls for the air conditioning could have been clearer. Without a torch they were difficult to see so perhaps better lighting. Bed very comfortable and a fridge was an unexpected bonus. Breakfast wasn't the best, both fried eggs and scrambled eggs were cold and unappetising. Limited pastry selection compared to other hotels I have stayed at. Other breakfast items of a good standard. All hotel staff very efficient and friendly, especially the lady on reception who lives or lived in Penrhyn Bay who realised I wasn't used to staying in an hotel and made me feel very welcome. Thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very good, checked in early and room was available, also complimentary upgrade which was great
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Adesuwa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly. Unfortunately, we had to cut our stay short due to a family emergency. The staff were very kind and wished us well, which I was incredibly grateful for.
Stayed 2 nights in Oct 2025

8/10 Good

Lawrence

Stayed 1 night in Oct 2025

10/10 Excellent

Sanjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room -was clean and fresh with all relevant amenities provided.i.e., tea/coffee, iron etc. Food was very good at a good price whilst breakfast was fantastic with something for everyone in addition to none rationed. The Spa was great value and a welcome addition. Will definitely stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lyndsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful team, and a great stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Yes the room was clean and staff helpful and polite. Facilities are very good and also very clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Calvin J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality excellent unfortunately no cheese board. Staff very attentive & service was excellent. No request too much trouble. Highly recommended & would stay there again. Only issue would be lack of drawer space in rooms.
Stayed 4 nights in Oct 2025

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service, amenities
The stay was very good, the room was very spacious and comfortable. The bathroom was nice but the sink wasn’t very clean on arrival. Overall I would recommend staying at this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mel

Stayed 1 night in Oct 2025

10/10 Excellent

Olaf

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and secure with a number of electric car chargers
Stayed 1 night in Oct 2025

2/10 Terrible

ian

Business traveller
Disliked: Staff & service
Cancellation on my room late evening after travelling 4hrs to hotel .shocking service
Stayed 1 night in Oct 2025

8/10 Good

emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Very comfortable bed, nice quiet room and nice employees. I had used the spa on another occasion and was looking forward to using them again. Hotel guests are expected to pay £20 to use pool/ sauna which I wasn't happy with . As a hotel guest this I would say is pretty unusual and was very disappointing. I feel very sorry for the poor man on the spa reception having the same conversation with bewildered hotel guests. Not his decision no doubt. Anyway I paid the £20 and enjoyed the sauna .
Stayed 1 night in Oct 2025

4/10 Poor

Norman

Stayed 4 nights in Oct 2025

10/10 Excellent

Sepideh

Stayed 5 nights in Oct 2025

10/10 Excellent

Leah

Stayed 1 night in Oct 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

6/10 Okay

Darren

Stayed 1 night in Oct 2025

8/10 Good

Iona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay. The staff were friendly and knowledgeable and all of the amenities were excellent. But there were a lot of hidden fees I didn’t know bait beforehand which was an unpleasant surprise.
Stayed 1 night in Oct 2025

10/10 Excellent

Perry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and cleanliness 5*… Special mention to Sami(restaurant). Outstanding customer service.
Stayed 1 night in Oct 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall superb stay with clean rooms, modern interior, food and service excellent, lovely spa, friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely stunning hotel - couple of niggles

Absolutely stunning hotel with lovely surroundings. Room were fresh comfortable and bathroom clean. The one downside. Very very noisy during the night there was a function on and we had to get sleep to get up early next morning. The noise kept us up most of the night. The next morning the smell of weed around our room area was very strong. Loved this hotel apart from that.
Stayed 1 night in Oct 2025