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Hotel Indigo Chester by IHG

4.0 star property
4-star hotel near Chester Zoo

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Photo gallery for Hotel Indigo Chester by IHG

Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Grosvenor Park Road, Chester, England, CH1 1QQ
  • Place, Chester Cathedral
    ‪8 min walk‬
  • Place, Chester City Walls
    ‪12 min walk‬
  • Place, Chester Racecourse
    ‪16 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(69 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

About the area

Chester

In Chester .You'll be steps from Grosvenor Park and within a 10-minute walk of St John the Baptist Church. Eastgate Clock and Roman Amphitheatre are also within half a mile (1 km).

What's nearby

  • Grosvenor Park - 1 min walk - 0.0 km
  • Chester Cathedral - 8 min walk - 0.7 km
  • Chester City Walls - 12 min walk - 1.1 km
  • Chester Racecourse - 16 min walk - 1.4 km
  • Chester Zoo - 6 min drive - 4.4 km

Getting around

  • Chester Station - 8 min walk
  • Chester (CEG-Hawarden) - 26 min drive

Restaurants

  • ‪The Cornerhouse - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬4 min walk
  • ‪The Boathouse - ‬4 min walk
  • ‪The Old Harkers Arms - ‬4 min walk

About this property

Hotel Indigo Chester by IHG

4-star hotel near Chester Zoo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Hotel Indigo Chester by IHG also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Chester hotel is smoke free.

  • 75 guestrooms or units
  • 5 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Indigo Chester by IHG offers 75 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Smart TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo

Hotel Indigo Chester by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1001 reviews
Rating 8 - Good. 140 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Stayed 1 night in Jul 2025

10/10 Excellent

margaret

Liked: Amenities, property conditions & facilities
The room requested was available for us, clean with comfy beds. Nice touch all nibbles and drinks were complimentary. Have stayed at this hotel on two other occasions, it did not disappoint.
Stayed 1 night in Jul 2025

10/10 Excellent

Peter Yu Pok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another perfect stay

Have stayed here on several occasions before and as usual our stay was excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

It is not often that I feel compelled to leave a review but Hotel Indigo deserves the recognition. We stayed for two nights, a busy Saturday and a quieter Sunday. Checking in was easy, although car parking is some distance away and worth noting if walking is an issue. The room was lovely, beautifully presented and with free drinks and snacks complimentary. The bathroom was modern, spotless and the walk-in shower was huge. Breakfast both days was excellent with lots of choice. We had Sunday dinner and it was the most incredible roast either of us had ever eaten. We had drinks in the very pleasant bar area. What really makes this hotel stand out are the staff. It is really noticeable how good they all are. Every single one of them went over and beyond with their service, friendliness and attention to detail. Even watching the talented chefs clearing up after service was commendable. Thank you for a wonderful stay and thank you to the staff at Hotel Indigo, you do an amazing job.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

6/10 Okay

Dave

Liked: Cleanliness, property conditions & facilities, room comfort

Not the best!

The hotel is in a good location with NCP parking nearby, the hotel itself is good however there was a lot of things that made it a disappointment, our room was opposite the stairs and lift, and while the doors are supposed to be soundproof we could hear people coming and going through the evening, night and early morning. The room coffee bags supplied are a terrible idea you have to put them In boiling water stirring for 3 to 4 minutes, this produces a below average tepid cup of coffee and that is if you take it black and absolutely cold with the refrigerated milk added, also the cans of water taste terrible and again who thought this was a good idea, there is quirky and being ridiculous. The food selection in the restaurant was poor especially if you are vegetarian or vegan, luckily Chester is full of top quality restaurants to eat at. Finally, we had to go and collect our own gowns and slippers from reception that should Have been supplied in the room. We have stayed in several hotel indigo hotels and this does appear to be in our opinion one of the worst!
Stayed 2 nights in Jul 2025

8/10 Good

T M

Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful gotel

Excellent hotel. The room was lovely, and breakfast probably the best hotel breakfast I’ve ever had! We will definitely be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Stayed for 1 night in a races themed room. Was lovely. Very comfy bed, excellent air conditioning, nice treats eg drinks in fridge, popcorn. Breakfast was very nice too with lots of choice.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Loved our stay the staff in the restaurant and cleaning went above and beyond
Stayed 2 nights in Jul 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend getaway

Fab stay - lovely hotel, handily situated for all parts of the City with friendly staff, a great breakfast and well stocked bar!
Stayed 2 nights in Jul 2025

10/10 Excellent

EUNGYOUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2025

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel beautiful rooms, food amazing, staff so welcoming and friendly, would definitely recommend and will stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Friendly and informative check in. Beautifully clean room, nice bar area. Had a perfect stay for our first time in Chester
Stayed 1 night in Jul 2025

4/10 Poor

eric

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The bed was very small; both my partner and I are medium build and short in stature, but the bed was too small. God help big people, and the carpet looked like someone had weed on it
Stayed 1 night in Mar 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overnight stay staff very welcoming and smooth check in. Room very clean and bed very comfortable. Would definitely recommend 😃
Stayed 1 night in Jul 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quircky and exceptionally well ran hotel in a great spot in town
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is within walkable distance from the main shopping and tourist areas of the city. The hotel does not have a car park, which means that a public car park must be used, although this can be paid in advance at the hotel. The hotel's family bedroom comprised of two double beds, which were quite high off the floor and a good-sized wall-mounted TV. The bathroom contained an excellent power shower. Breakfast offered a choice of english and continental breakfasts. Generally, a comfortable hotel for one or two nights.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities
Friendly service and cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Claire

Stayed 1 night in Jun 2025