6/10 Okay
Tony
Sep 16, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Faded Boutique Hotel - overdue a make-over.
I booked this as a surprise birthday stay for my wife who had previously been here some years ago and said it was lovely and quirky! Unfortunately for us, our stay coincided with Chester Races weekend! Subsequently, the hotel was very busy and packed! It wasn’t even possible to sit in the bar as there were ‘reserved’ signs virtually everywhere! The room itself (room 19) was very small with the tiniest of ‘wardrobes’ which was essentially a storage cupboard with THREE coat hangars! We had to remove the ironing board and cooling fan just to get a shirt and jacket inside! There was no mini-bar but there was a fridge which was supposed to be attached to a cupboard door by a strap which had long since broken! This was evident by the fact that the liner of the fridge door had a gaping gash in the front where previous guests had clearly used (and made worse) to prise the door open during previous stays. There is not a chance whatsoever that this could not have been known about! Housekeeping, I’m sure will have reported this - it looked awful and shabby. We came back to Oddfellows later that evening after our meal in a nearby restaurant to find a private party in full-swing! And as our room was adjacent to this, It was near impossible to get any sleep until this had finished in the early hours. And to add insult to injury, a cost of just shy of £300 (no doubt inflated by the Race Meeting) represented extremely poor value for money. Not happy.
Tony
Stayed 1 night in Sep 2025
