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Fiesta Inn Chetumal Hotel

3.5 star property
3.5-star hotel near Palacio de Gobierno

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Photo gallery for Fiesta Inn Chetumal Hotel

Outdoor pool
Breakfast and dinner served, international cuisine
Bar (on property)
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Av. Alvaro Obregón No.229, esq. Av. Independencia Col. Centro, Chetumal, QROO, 77000
  • Place, Explanada de la Bandera
    ‪5 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪5 min walk‬
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪4 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

About the area

Chetumal

City center stay.Your stay at this Chetumal hotel places you within a 10-minute walk of Palacio de Gobierno and Chetumal Ferry Terminal. Also, Museo de la Ciudad is within half a mile (1 km) and Payo Obispo Zoo is within 3 miles (5 km).

What's nearby

  • Explanada de la Bandera - 5 min walk - 0.4 km
  • Chetumal Ferry Terminal - 5 min walk - 0.4 km
  • Palacio de Gobierno - 5 min walk - 0.4 km
  • Palacio Municipal De Othon P. Blanco - 8 min walk - 0.7 km
  • Museo de la Ciudad - 10 min walk - 0.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • ‪CAFE 290 - ‬6 min walk
  • ‪hot dogs de la obregon - ‬4 min walk
  • ‪Marisquería El Taco Loco - ‬5 min walk
  • ‪Los Comales - ‬3 min walk
  • ‪Babu Té Bar - ‬6 min walk

About this property

Fiesta Inn Chetumal Hotel

3.5-star hotel near Palacio de Gobierno
Fiesta Inn Chetumal Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Fiesta Inn Chetumal Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Chetumal hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Fiesta Inn Chetumal Hotel offers 131 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chetumal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14 to 14 for adults and USD 14 to 14 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fiesta Inn Chetumal Hotel

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.94 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14 to 14 for adults, and USD 14 to 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Chetumal
Fiesta Inn Chetumal Hotel
Hotel Fiesta Inn Chetumal, Mexico - Quintana Roo
Fiesta Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel
Fiesta Inn Chetumal Hotel Chetumal
Fiesta Inn Chetumal Hotel Hotel Chetumal
Fiesta Inn Chetumal Mexico - Quintana Roo

Fiesta Inn Chetumal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 587 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 108 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! Food was great!
Stayed 1 night in Jan 2026

8/10 Good

Lisset

Stayed 1 night in Oct 2025

10/10 Excellent

Louis

Stayed 1 night in Oct 2025

10/10 Excellent

Gualberto

Stayed 1 night in Oct 2025

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Nydia

Stayed 1 night in Sep 2025

10/10 Excellent

Christian de los Angeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great except for the fact that the internet service is non existent
Stayed 1 night in Sep 2025

10/10 Excellent

Gaspari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room included breakfast and first morning I was charged for the breakfast . Person confirmed me and had other guest walk by with a welcome while I was integrated and had to be confirmed before allowed to eat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2025

4/10 Poor

Tanit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The best part was the location, within a walking distance from the ferry dock from Belize. The second best was the service in the restaurant. The rest was in a one star category. The bed sheets were old raggedy and uninviting with polyester feel. You called me your guest. Maybe you could demonstrate how much you cared instead of focusing on just profit. By the way fix the water pressure and the water temperature control. I was on level one. Couldn't imagine what it would be like to stay on the top floor.
Stayed 1 night in Sep 2025

2/10 Terrible

D A

Stayed 1 night in Sep 2025

10/10 Excellent

Delvin

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Seleni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jessi, Ambergris Caye

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and very convenient if you want to rent a car. Highly recommend.
Stayed 3 nights in Aug 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ismer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutamente espectacular
Stayed 1 night in Aug 2025

6/10 Okay

Makayla

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that The hotel is in a convenient area. Clean and Tidy. I didn’t like that the bathroom tiles are too slippery!
Stayed 2 nights in Aug 2025

6/10 Okay

Tony

Travelled with partner
Disliked: Amenities
Free breakfast for one is ridiculous when there were 2 of us! After getting her breakfast she was informed she had to pay extra because only fruit and yogurt were allowed after she had eaten half her meal… Very misleading and totally unacceptable!
Stayed 1 night in Aug 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool should be open later
Stayed 1 night in Aug 2025

8/10 Good

Emelda Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food limited and bed comfort 9 out of 10
Stayed 1 night in Aug 2025

10/10 Excellent

Edwin, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,nice breakfast buffet, nice pool
Stayed 3 nights in Jul 2025

8/10 Good

Luanni

Travelled with family
Liked: Cleanliness, staff & service
It
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed staying and its location made it easy for us to go around the city.
Stayed 1 night in Jul 2025