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Hotel Rancho Encantado

2.5-star property
Carretera Federal 307 Km 24, Bacalar, QROO 1-855-887-0424
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1.0 out of 5
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Hotel Description

Beachfront hotel near Lake Bacalar

On the beach

You'll be within half a mile (1 km) of Lake Bacalar and 2 miles (3 km) of Laguna Bacalar Ecological Park with a stay at this Bacalar hotel. Polytechnic University of Bacalar and Fort of San Felipe are also within 3 miles (5 km).

Private beach, dining

This smoke-free hotel features a private beach, a full-service spa, and a restaurant. Enjoy the outdoor pool and perks like free WiFi. There's a spa tub on site, and a 24-hour front desk and a terrace are also provided.

Balconies, refrigerators

The individually decorated guestrooms offer balconies and ceiling fans. Refrigerators, coffee/tea makers, and safes are also available.

Garden double room with AC

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$139* Per night/room 25 Apr. - 26 Apr.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite lagoon view

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double suite, lagoon view

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Rancho Encantado ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Hotel Rancho Encantado

Everyone (1)
1 out of 5

Posted by on 8 Feb. 2021

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Comment from Hotel Management

19 Feb. 2021 by Hotel Rancho Encantado

Thank you very much for your review

About the Hotel Rancho Encantado

Location Carretera Federal 307 Km 24, Bacalar, QROO 77930

Property Features

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Rancho Encantado like an outdoor pool and a spa tub. There's a restaurant on site. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. This Bacalar hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 17 buildings
  • 1216 sq ft of conference space
  • 113 sq m of conference space
  • Built in 1994
  • Dining venue
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Chetumal, Quintana Roo (CTM-Chetumal Intl.) (40.7 km / 25.3 mi)

Room Amenities

Hotel Rancho Encantado offers 32 accommodations, which are accessible via exterior corridors and feature safes and ceiling fans. Rooms open to balconies. Each accommodation is individually furnished and decorated. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided.

  • Private balcony
  • Refrigerator
  • Coffee maker
  • Shower
  • Nightly turndown service
  • Hair dryer available
  • Safe
  • Iron and ironing board available
  • Exterior corridor access
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Los Hechizos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Body scrubs
  • Minimum age to access spa is 13

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hotel Rancho Encantado

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No elevators
  • Service animals not allowed
  • Cash or credit card deposit required
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 2000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Rancho Encantado
  • Hotel Rancho Encantado Bacalar
  • Rancho Encantado
  • Rancho Encantado Bacalar
  • Rancho Encantado Hotel Bacalar
  • Rancho Encantado Laguna Bacalar
  • Hotel Rancho Encantado Hotel
  • Hotel Rancho Encantado Bacalar
  • Hotel Rancho Encantado Hotel Bacalar

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.