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Cross Chiang Mai Riverside

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Outdoor pool, open 7 AM to 8 PM, free cabanas, pool umbrellas
Suite, Garden View
Breakfast, lunch and dinner served
Daily English breakfast for a fee
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000
  • Place, Mae Ping River
    ‪3 min walk‬
  • Place, Riverside
    ‪8 min walk‬
  • Place, Warorot Market
    ‪19 min walk‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, River View

Suite, River View | View from room

Suite, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite River View

Grand Suite River View | View from room

Grand Suite River View

  • River view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Pool Suite

Pool Suite | View from room

Pool Suite

  • River view
  • 178 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Garden View

Suite, Garden View | Garden view

Suite, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the area

Chiang Mai

Wat Ket stay.Within a 10-minute walk of this Wat Ket hotel, you'll find Mae Ping River and Riverside. Muang Mai Market and U.S. Consulate General are also within 2 miles (3 km).

What's nearby

  • Mae Ping River - 3 min walk - 0.3 km
  • Riverside - 8 min walk - 0.8 km
  • Warorot Market - 19 min walk - 1.6 km
  • Tha Phae Gate - 5 min drive - 2.7 km
  • Chiang Mai Night Bazaar - 5 min drive - 4.2 km

Getting around

  • Chiang Mai Railway Station - 9 min drive
  • Chiang Mai Intl. Airport (CNX) - 24 min drive

Restaurants

  • ‪เหน่งหมูอบโอ่ง สาขาหลังปรินส์ - ‬2 min walk
  • ‪The Riverfront Restaurant Chiang Mai - ‬4 min walk
  • ‪ข้าวซอยเสมอใจ (Kao Soi Samer Jai) - ‬4 min walk
  • ‪Natwat Home Café (ณัฐวัฒน์โฮมคาเฟ่) - ‬3 min walk
  • ‪ข้าวซอยลําดวน ฟ้าฮ่าม (Kao Soi Lamduan Fa Ham) - ‬1 min walk

About this property

Cross Chiang Mai Riverside

5-star luxury hotel near Chiang Mai Night Bazaar
Cross Chiang Mai Riverside offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A fitness center, spa services, and a library are also featured at the luxury Cross Chiang Mai Riverside. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free.

This 5-star Chiang Mai hotel is smoke free.

  • 30 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cross Chiang Mai Riverside offers 30 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

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InterContinental Chiang Mai The Mae Ping by IHG
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  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.8 out of 5, Exceptional, 321 reviews
The price is CA $194
CA $230 total
includes taxes & fees
Jun 4 - Jun 5
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:00 PM on request
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; THB 900 for adults and THB 450 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Steam room
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Mandatory gala dinner fees are included in the room rate for 2 guests on November 1, December 25, and December 31, valid for food only; fees apply for beverages. The posted Gala Dinner fees apply to extra guests only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cross Chiang Mai Riverside

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2500.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Gala Dinner on November 15 per adult: THB 3500
  • Gala Dinner on November 15 per child: THB 1750 (from 4 to 12 years old)
  • Gala Dinner on November 05 per adult: THB 3500
  • Gala Dinner on November 05 per child: THB 1750 (from 4 to 12)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately THB 900 for adults and THB 450 for children
  • Airport shuttle fee: THB 900 per vehicle (one-way)
  • Rollaway bed fee: THB 2500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number 56/2566

We should mention

  • Pool access available from 7 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

X2 Riverside Resort
X2 Chiang Mai Riverside
X2 Riverside
X2 Chiang Mai Riverside Resort
Cross Chiang Mai Riverside Hotel
Cross Chiang Mai Riverside Chiang Mai
Cross Chiang Mai Riverside Hotel Chiang Mai
Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside)

Frequently asked questions

How close is Cross Chiang Mai Riverside to the airport?

Cross Chiang Mai Riverside is 5.3 mi (24-min drive) away from the Chiang Mai Intl. Airport (CNX) airport, the closest popular airport to the property.

How much does it cost to stay at Cross Chiang Mai Riverside?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Cross Chiang Mai Riverside on May 27, 2026 start from CA $183, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Chiang Mai Riverside have an airport shuttle?

Cross Chiang Mai Riverside offers an airport shuttle from 7 AM to 11 PM, on request, for a charge of THB 900. per vehicle, one-way.

Does Cross Chiang Mai Riverside offer free breakfast?

Free breakfast isn’t provided at Cross Chiang Mai Riverside, but English breakfast is offered for a fee of THB 900 for adults and THB 450 for children. It's available on weekdays from 7 AM to 10:30 AM and weekends from 7 AM to 11 AM.

Is there a casino at Cross Chiang Mai Riverside?

No, there is no casino at this hotel.

What time is check-in at Cross Chiang Mai Riverside?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Cross Chiang Mai Riverside?

This hotel offers free self parking and valet parking.

Does Cross Chiang Mai Riverside have a pool?

Cross Chiang Mai Riverside features an outdoor pool. Guests can enjoy pool access from 7 AM to 8 PM.

Does Cross Chiang Mai Riverside have a restaurant?

Cross Chiang Mai Riverside is home to Oxygen, which features international cuisine.

Does Cross Chiang Mai Riverside have a spa?

This hotel has a spa, which features massages, aromatherapy, and body treatments.

How close is Cross Chiang Mai Riverside to downtown Chiang Mai?

Cross Chiang Mai Riverside is 1.1 mi away from Chiang Mai.

Cross Chiang Mai Riverside Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 63 out of 88 reviews
Rating 8 - Good. 21 out of 88 reviews
Rating 6 - Okay. 4 out of 88 reviews
Rating 4 - Poor. 0 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Klaus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious room, good à la carte and buffet breakfast, great service, nice rooftop pool and amenities, great Valentines dinner package.
Stayed 1 night in Feb 2026

8/10 Good

Martin

Stayed 4 nights in Jan 2026

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great except the last two nights they closed the restaurant for a party.
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was outstanding, the staff were super friendly, Jake on reception helped us book a private taxi on the afternoon we arrived, he was knowledgeable about where we wanted to go & arranged everything for is very promptly. The rooms and just the hotel in general are gorgeous. As we visited in November & it was rainy most of our days we had the infinity pool to ourselves which was amazing. We had breakfast included in our stay and it was the best breakfast out of our entire stay as we were staying at a few other locations too, the pancakes are so fluffy and my favourite. We also stayed for an evening meal and again the food & service were both perfect. I would definitely revisit if I get a chance & recommend to others. As we were doing mainly tours with get your guide with pick ups & getting grabs the location was great for us. We like to be out of busy areas so great if your the same as us, as it’s still not too far away from the centre etc. It was such a nice touch too on checking out getting the souvenir picture printed off & framed & checking in the personalised chocolate, just all the little things added up to make the perfect stay. Really good attention to detail.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carolyn Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff, lovely rooms, delicious food
Stayed 7 nights in Apr 2025

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Stayed 2 nights in Nov 2024

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel. The staff of the hotel were wonderful
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.
Stayed 7 nights in Oct 2023

8/10 Good

Weiqiong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Chunyang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
整個飯店建築很漂亮，服務算中上，早餐是大亮點！泳池很漂亮，但內裝偏俗氣。 飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。 其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。 早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。 泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。 唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。 整體來說，還是很適合嘗試來住看看

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.
Stayed 3 nights in Mar 2023

10/10 Excellent

Julio

Stayed 3 nights in Feb 2023

8/10 Good

Evan, Lond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.
Stayed 7 nights in Feb 2023

10/10 Excellent

Jillian E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !
Stayed 1 night in Dec 2022

10/10 Excellent

Tobias

Stayed 1 night in Jun 2022

10/10 Excellent

Possawee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for the Riverside district

Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
Stayed 2 nights in Feb 2020

10/10 Excellent

Cholla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel & Staff

Never before have I actually met a general manager at a hotel. This place makes you feel like family. 10/10
Stayed 5 nights in Nov 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019