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Hotel New Otani Makuhari

4.0 star property
4-star spa hotel near Mitsui Outlet Park Makuhari

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Photo gallery for Hotel New Otani Makuhari

Indoor pool, outdoor pool
Property video
Interior entrance
Exterior
5 restaurants; breakfast, lunch, and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021
  • Place, Mitsui Outlet Park Makuhari
    ‪2 min walk‬
  • Place, Makuhari Messe
    ‪6 min walk‬
  • Place, ZOZO Marine Stadium
    ‪9 min walk‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪90 min drive‬

Room options

View all photos for Moderate Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Smoking

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Standard Double Room, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Moderate Double Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Double Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)

Premium bedding, down comforters, in-room safe, desk

Standard Room, Non Smoking (Bed Type Not Guaranteed)

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Triple Non Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Triple Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Superior Double Room, Non Smoking

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Double Room, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Triple Room, Non Smoking, Corner

Premium bedding, down comforters, in-room safe, desk

Superior Triple Room, Non Smoking, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Quadruple Room, Non Smoking, Corner

Superior Quadruple Room, Non Smoking, Corner

Superior Quadruple Room, Non Smoking, Corner

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Balcony Suite Twin, Non-Smoking, Ocean View

Premium bedding, down comforters, in-room safe, desk

Balcony Suite Twin, Non-Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Balcony Suite Double, Non Smoking, Ocean View

Balcony Suite Double, Non Smoking, Ocean View

Balcony Suite Double, Non Smoking, Ocean View

  • Ocean view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Corner Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Corner Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Malibu Suite Twin

Living area

Malibu Suite Twin

  • Sleeps 2
  • Free WiFi

View all photos for Moderate Twin Room, Smoking

Premium bedding, down comforters, in-room safe, desk

Moderate Twin Room, Smoking

8.4 out of 10
Very good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

Same Floor, Moderate 2 Twin Rooms, Non Smoking

  • Sleeps 4
  • 4 Large Twin Beds
  • Free WiFi

About the area

Chiba

Seaside stay .Within a 10-minute walk of this Makuhari hotel, you'll find Mitsui Outlet Park Makuhari and Makuhari Messe. Makuharikaihin Prefectural Park and Chiba Lotte Marines Museum are also within half a mile (1 km).

What's nearby

  • Mitsui Outlet Park Makuhari - 2 min walk - 0.2 km
  • Makuhari Messe - 6 min walk - 0.6 km
  • Makuharikaihin Prefectural Park - 8 min walk - 0.7 km
  • ZOZO Marine Stadium - 9 min walk - 0.8 km
  • Makuhari Beach - 10 min walk - 0.9 km

Getting around

  • Makuharitoyosuna Station - 3 min drive
  • Narashino Kaihin-Makuhari Station - 7 min walk
  • Narita Intl. Airport (NRT) - 36 min drive

Restaurants

  • ‪ゴーゴーカレー - ‬5 min walk
  • ‪Central Cafeteria Royal - ‬6 min walk
  • ‪さくら水産 - ‬4 min walk
  • ‪パティスリーSATSUKI - ‬1 min walk
  • ‪Tully's Coffee - ‬5 min walk

About this property

Hotel New Otani Makuhari

4-star spa hotel near Mitsui Outlet Park Makuhari
Hotel New Otani Makuhari offers its guests a full-service spa, an outdoor tennis court, and an indoor tennis court. There are 5 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

An outdoor pool, an indoor pool, and a health club are also featured at the business-friendly Hotel New Otani Makuhari. Limited free parking is available on a first-come, first-served basis.

  • 418 guestrooms or units
  • 24 levels
  • 5 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Built in 1993
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar by the pool
Hotel New Otani Makuhari offers 418 accommodations with safes and slippers. Beds feature down comforters and premium bedding. LED televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Chiba hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open select days.

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Property amenities

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 3,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.

Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.

Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 3000 for children
  • Facilities fee: JPY 5500 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Makuhari

Hotel New Otani Makuhari

Hotel Otani Makuhari

Makuhari Hotel

Makuhari New Otani

Makuhari New Otani Hotel

New Otani Hotel Makuhari

New Otani Makuhari

New Otani Makuhari Hotel

Otani Makuhari

New Otani Makuhari Chiba

Hotel New Otani Makuhari Hotel

Hotel New Otani Makuhari Chiba

Hotel New Otani Makuhari Hotel Chiba

Frequently asked questions

How close is Hotel New Otani Makuhari to the airport?

Hotel New Otani Makuhari is 26.3 mi (56-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel New Otani Makuhari?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Makuhari on Jun 16, 2026 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel New Otani Makuhari have an airport shuttle?

Airport shuttle services are not available at Hotel New Otani Makuhari.

How close is Hotel New Otani Makuhari to the beach?

This hotel is a short 13-minute walk from Makuhari Beach. Don't forget your sunscreen!

Does Hotel New Otani Makuhari offer free breakfast?

Free breakfast isn’t provided at Hotel New Otani Makuhari, but buffet breakfast is offered for a fee of JPY 5000 for adults and JPY 3000 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hotel New Otani Makuhari?

No, there is no casino at this hotel.

What time is check-in at Hotel New Otani Makuhari?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel New Otani Makuhari?

This hotel offers free self parking.

Does Hotel New Otani Makuhari have a pool?

Hotel New Otani Makuhari features an indoor pool and an outdoor pool.

Does Hotel New Otani Makuhari have a restaurant?

There are 5 onsite restaurants, offering options like Fusion cuisine, ocean views, and light fare.

Does Hotel New Otani Makuhari have a spa?

This hotel has a spa, which features body treatments and facials.

How close is Hotel New Otani Makuhari to downtown Chiba?

Hotel New Otani Makuhari is 4.9 mi away from Chiba.

Hotel New Otani Makuhari Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, amenities
Great customer service and very large room. Breakfast was one of the best I’ve had, and been traveling to Japan for 40+ years.
Stayed 1 night in Jan 2026

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel which is well positioned to local convention centre. Staff were polite and helpful. Amenities were well provided for also.
Stayed 3 nights in Jan 2026

8/10 Good

Vera neide, Nerima-Ku

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hi recommend this hotel for a short stay for its convenient location. I love the hot bath and pool. But very disappointed when I booked last time without being advised that once I week they closed the amenities for reasons I don’t know what. I stay in without access to the bath or the pool. And even apologise for my disappointment. Well
Stayed 1 night in Dec 2025

10/10 Excellent

Muhammed

Travelled with family
Excellent View of the Bay. Super clean. Grreat alternative to Tokyo’s chos. Only 35 min short train ride from Tokyo. Friendly staff. Delicious and high quality breakfast. Did not fail me in the last 20 years!
Stayed 2 nights in Dec 2025

10/10 Excellent

Kin fung

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2025

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Oct 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was well located in shopping and lots of restaurants. Only complaint that I was aware of, gym access was restricted to afternoon and early evening which was too bad as it made it difficult to maintain fitness. Staff very professional, helpful and friendly
Stayed 3 nights in Oct 2025

8/10 Good

sandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff helped with a couple problems very helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Yiu Lung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. Room is clean, comfort.
Stayed 1 night in Sep 2025

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very peaceful
Stayed 5 nights in Sep 2025

10/10 Excellent

Paige Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and amazing view. The food was delicious
Stayed 6 nights in Sep 2025

8/10 Good

Matthew

Stayed 8 nights in Aug 2025

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn’t like the aircon, wasn’t strong enough
Stayed 1 night in Aug 2025

10/10 Excellent

Malcolm

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need more stars

There's not enough stars for service! This hotel was awesome in every regard
Stayed 4 nights in Jun 2025

10/10 Excellent

Lachlan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you want to have a bit more peace than the rush of Tokyo. About 20 mins on the train to get into the heart of the city. Perfect for events at the convention center and for parking if you plan to do a driving holiday in Japan.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cary

Liked: Cleanliness
Quiet, Clean, Superb Staff, Perfect for my needs.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kok Seng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jan 2025

10/10 Excellent

Madison, Des Moines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience, will definitely stay again. Only thing that wasn't perfect was the coffee in the room was difficult to brew to sufficient strength.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. Perfect place to stay when attending the Tokyo Auto Salon in Makuhari Messe across the street!
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiaoran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024