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Sofitel Chicago Magnificent Mile

4.5 star property
4.5-star luxury hotel near Michigan Avenue

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Photo gallery for Sofitel Chicago Magnificent Mile

Bar (on property)
Property video
Bar (on property)
Presidential Suite, 1 King Bed | Bathroom
Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
20 E Chestnut St, Chicago, IL, 60611
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Water Tower Place
    ‪3 min walk‬
  • Place, 875 North Michigan Avenue
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

Superior Double Room, 2 Double Beds (Floors 6-32)

Superior Double Room, 2 Double Beds (Floors 6-32)

9.6 out of 10
Exceptional
(27 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

9.4 out of 10
Exceptional
(95 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Tub with Grab Bars

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible Tub with Grab Bars

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower and Accessible Tub

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Roll-in Shower and Accessible Tub

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Accessible Tub with Grab Bars

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed, Accessible Tub with Grab Bars

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed, Accessible Tub

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

Signature Suite, 1 Bedroom, 1 King Bed, 1 Sofabed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible Tub with Grab Bars

Superior Room, 1 King Bed, Accessible Tub with Grab Bars

Superior Room, 1 King Bed, Accessible Tub with Grab Bars

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Bathtub Grab Bars

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

Superior Double Room, 2 Double Beds, Bathtub Grab Bars

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed (Floors 22-32)

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed (Floors 22-32)

8.6 out of 10
Excellent
(28 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

Superior Room, 1 King Bed (Floors 11-21)

Superior Room, 1 King Bed (Floors 11-21)

9.4 out of 10
Exceptional
(32 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

Premium bedding, in-room safe, individually decorated

Prestige Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

Magnifique Suite, 1 Bedroom, Corner, 1 King Bed, 1 Sofabed

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chicago

Downtown Chicago stay.With a stay at this Downtown Chicago hotel, you'll be within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Chicago Riverwalk. Grant Park and Soldier Field are also within 3 miles (5 km).

What's nearby

  • State Street - 2 min walk - 0.2 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Water Tower Place - 3 min walk - 0.3 km
  • 875 North Michigan Avenue - 5 min walk - 0.4 km
  • Chicago Riverwalk - 17 min walk - 1.5 km

Getting around

  • Millennium Station - 2 min drive
  • Chicago Station (Red Line) - 4 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 47 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Epic Burger - ‬2 min walk
  • ‪Brass Tack - ‬2 min walk
  • ‪Taco Bell - ‬3 min walk

About this property

Sofitel Chicago Magnificent Mile

4.5-star luxury hotel near Michigan Avenue
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 415 guestrooms or units
  • 32 levels
  • Meeting rooms
  • Built in 2002
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Hilton Chicago/Magnificent Mile Suites
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  • Pet friendly
  • Free WiFi
  • Air conditioning
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CA $166 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 85 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 85.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher in each accommodation.

A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1882 out of 2346 reviews
Rating 8 - Good. 269 out of 2346 reviews
Rating 6 - Okay. 90 out of 2346 reviews
Rating 4 - Poor. 58 out of 2346 reviews
Rating 2 - Terrible. 47 out of 2346 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael, Monett

Stayed 1 night in Dec 2025

2/10 Terrible

Kevin

Stayed 2 nights in Dec 2025

8/10 Good

Tara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fern at the front desk is so nice and very helpful. The breakfast is amazing, as well as the burgers and wings at the bar. They were able to give me a bedside fan for my room which I really appreciated.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 3 nights in Dec 2025

10/10 Excellent

Mario

Stayed 1 night in Nov 2025

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at Sofitel. We were visiting for leisure. Prior to arriving, the concierge reached out to see if any accommodations were needed and the service was 10/10 from the moment we arrived to the time we checked out. Clean room, friendly staff, and in a convenient location for shopping. We also enjoyed dining during happy hour at Le Bar. I will definitely book Sofitel on my next visit to Chicago.
Stayed 2 nights in Dec 2025

10/10 Excellent

Diana

Great room.. clean, friendly
Stayed 7 nights in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Clean room, well decorated, good location
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is exceptional. Staff was excellent. Our corner suite has an amazing view!!
Stayed 1 night in Dec 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our entire experience from days before check in until we left was exceptional!! The hotel staff is very pleasant and accommodating and the hotel itself is very clean and well kept. The beds are extremely comfortable, good water pressure in the showers….what more can I say? We had a great time and would love to come back soon!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Semon

Stayed 2 nights in Nov 2025

10/10 Excellent

Randy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, food, and service were great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Clean room, wonderful staff, great location for walking to shopping
Stayed 2 nights in Nov 2025

10/10 Excellent

Khaled, Dyer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This our second time at the Sofitel. Only one complaint on both occasions we had booked a suite and neither time was the room ready at 3:00 PM.
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities
Absolutely.
Stayed 3 nights in Nov 2025

10/10 Excellent

Madyson

Stayed 2 nights in Nov 2025

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great weekend at Sofitel. Despite snow storm outside it was perfect stay. Exceptionally courteous and professional service. Will come again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristopher, Hilton Head Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We very much enjoyed the Sofitel Chicago. We upgraded to a signature suite and absolutely loved the layout, the space and all of the natural light. The room was exceptionally clean and loved the feather mattress topper and the down comforter was the perfect weight. Some disappointments. After trying to access ice from the machines on three different floors of which none were operational/dispensing it was disappointing that we had to call the front desk and or room service to have ice delivered. The phone in our room had line one that did not function at all and both lines were so static that you could hardly hear the front desk or room service agent and had to then call the hotel from our cell phone to have the ice delivered. We did appreciate, however, the QR code that we finally realized we could communicate everything through that.
Stayed 2 nights in Nov 2025

10/10 Excellent

Webb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean, atmosphere great but should have an option for lower cost parking!
Stayed 3 nights in Nov 2025

10/10 Excellent

Shelly And Dan, Pinckney

Liked: Cleanliness, amenities, property conditions & facilities
We LOVE Sofitel!!! Location is great, restaurant is amazing, but what really stood out this stay was the staff!! They were fantastic, room service 3 times, anytime we spoke with front desk, dining twice at the restaurant, as well as bell hop, and housekeeping! Bravo! We keep coming back!!! 💕
Stayed 3 nights in Nov 2025