Hotel Zaci

3.0 star property
3-star Colonial hotel near Cathedral of San Gervasio

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Photo gallery for Hotel Zaci

Fountain
Interior
Desk, free WiFi, bed sheets
Lounge
Lobby
Reviews
7.4

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Calle 44 #191 x 37 y 39, Col. Centro, Valladolid, YUC, 97780
  • Popular LocationCathedral of San Gervasio3 min walk
  • Popular LocationCalzada de los Frailes3 min walk
  • Popular LocationMercado Municipal7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)107 min drive

Room options

Double Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Triple Room

  • 16 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Standard Single Room, Ensuite

  • Sleeps 1
  • 2 Twin Beds

Premier Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Valladolid

City center stay.With a stay at this Valladolid hotel, you'll be steps from Cathedral of San Gervasio and a 5-minute walk from Calzada de los Frailes. Casa de los Venados and Mercado Municipal are also within half a mile (1 km).

What's nearby

  • Cathedral of San Gervasio - 3 min walk
  • Calzada de los Frailes - 3 min walk
  • Casa de los Venados - 4 min walk
  • Mercado Municipal - 7 min walk
  • Cenote Zaci - 11 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • Agustin Gusto - 3 min walk
  • Casona Valladolid - 1 min walk
  • Cafetería México Mágico - 2 min walk
  • Las Campanas - 2 min walk
  • Los Portales - 3 min walk

About this property

Hotel Zaci

3-star Colonial hotel near Cathedral of San Gervasio
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Zaci. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Valladolid hotel.

  • 60 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Zaci offers 60 air-conditioned accommodations with ceiling fans. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Zaci

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pool access available from 8 AM to 9 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Zaci Valladolid
Hotel Zaci
Zaci Valladolid
Zaci
Zaci Hotel Valladolid
Hotel Zaci Hotel
Hotel Zaci Valladolid
Hotel Zaci Hotel Valladolid

Hotel Zaci Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 69 out of 236 reviews" "
Rating 8 - Good. 86 out of 236 reviews" "
Rating 6 - Okay. 39 out of 236 reviews" "
Rating 4 - Poor. 18 out of 236 reviews" "
Rating 2 - Terrible. 24 out of 236 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location of Hotel Zaci! Easy access to the square, touring, and shopping. Hotel is very clean. Some confusion around breakfast and if they were serving or not.
Stayed 2 nights in Jan 2024

4/10 Poor

Jo

Travelled with partner
Disliked: Amenities, property conditions & facilities
Gardens and pools and restaurant were nice, they tried to re-create a little piece of jungle on the edge of the city. However, based on the high price of the rooms, we expected luxury accommodations, which it is most definitely NOT. Stick and thatch bungalows provided no barrier from the noisy environment. We didn’t sleep at all because of traffic noises, barking dogs, and loud music all night long. The room are so basic, not even a comfortable chair nor drinking glasses in the room. Very minimal bathrooms. Difficult stairs to upper units. We had booked for two nights, but left after one, because we felt that we literally had been camping….NOT what we had expected. They were adamant about not giving a refund, so we will take it up with credit card company. Their room charges are ridiculous….we paid six times what we paid for any other nice hotel rooms on our trip. Would NOT recommend for older people. Also you can pay a daily fee to use the underground pools, and not have to sleep there.
Stayed 1 night in Jan 2024

10/10 Excellent

Jerry

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

rodrigo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like where is the property, everything very close to downtown!!
Stayed 1 night in Apr 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very pretty atmosphere. So easy to access all areas of Vallodolid. Very clean in all public areas and rooms.
Stayed 2 nights in Mar 2023

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Very little English spoken.
Stayed 1 night in Feb 2023

6/10 Okay

Cameo

Travelled with partner
Liked: Staff & service
Pro: location is good, nice open courtyard, wifi, comfortable bed, hot water was ok but not that warm. Con: rooms are dark and noisy, our toilet did not work we had to fill the garbage can with water and pour it into the bowl in order to flush it, the drain pipes in the shower really smelt awful, window open in bathroom for venting that you cannot shut.

2/10 Terrible

Nelson

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very run down and it is dirty. The staff is noisy, yelling all over the place. I found the front desk staff very rude at check-in time when I asked whether I could use the bathroom. Stay clear of this place if you can.
Stayed 1 night in Dec 2022

4/10 Poor

Moshe

Stayed 2 nights in Dec 2022