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Best Western Heritage Inn - Chico

Property class: 2.5
Hotel near California State University-Chico in Chico

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Photo gallery for Best Western Heritage Inn - Chico

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Free daily continental breakfast
Lobby
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Explore the area

View in a map
25 Heritage Ln, Chico, CA, 95926
  • Place, Cinemark Tinseltown Chico 14
    ‪6 min walk‬
  • Place, Bowlero Chico
    ‪18 min walk‬
  • Place, SacValley MedShare
    ‪19 min walk‬
  • Airport, Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Chico

In Chico .Stay at this Chico hotel and you'll be within half a mile (1 km) of Cinemark Tinseltown Chico 14 and 2 miles (3 km) of Bowlero Chico. SacValley MedShare and California State University-Chico are also within 3 miles (5 km).

What's nearby

  • Cinemark Tinseltown Chico 14 - 6 min walk - 0.6 km
  • Bowlero Chico - 18 min walk - 1.5 km
  • SacValley MedShare - 19 min walk - 1.7 km
  • California State University-Chico - 5 min drive - 3.2 km
  • Rolling Hill Casino - 42 min drive - 52.5 km

Getting around

  • Chico Station - 10 min drive
  • Chico, CA (CIC-Chico Municipal) - 8 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬3 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Chevron - ‬19 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive
  • ‪Taco Bell - ‬2 min drive

About this property

Best Western Heritage Inn - Chico

Hotel near California State University-Chico in Chico
Best Western Heritage Inn - Chico offers its guests an outdoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Heritage Inn - Chico. Limited free parking is available on a first-come, first-served basis.

This Chico hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Built in 1985
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Heritage Inn - Chico offers 99 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels and Netflix.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Front of property
Oxford Suites Chico
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  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.7 out of 5, Exceptional, 1,591 reviews
The price is CA $147
CA $181 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Best Western Heritage Inn - Chico Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 457 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Johanna

Stayed 1 night in Mar 2026

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, great service, could use a tad bit of updating though. Also all the plugs were really loose. Other than that great for the price.
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing!! Very clean room ! Breakfast was great !
Stayed 1 night in Jan 2026

8/10 Good

Victor

Stayed 2 nights in Jan 2026

8/10 Good

Jeffrey

Stayed 1 night in Jan 2026

8/10 Good

Jose

Stayed 1 night in Jan 2026

4/10 Poor

barbara

Travelled with family
I was charged $100 for my pet having an accident in the room. No one called to tell me I was being charged. Very strict policy and definitely not staying again because of my pets.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Julio

Stayed 3 nights in Dec 2025

10/10 Excellent

Lynn

Travelled with family
Everything is always great we’ve stayed there the last two years. And we can bring our 🐕
Stayed 3 nights in Nov 2025

10/10 Excellent

Elias

Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, Very friendly and welcoming staff (all of them) Clean & comfortable. Felt very safe … me and my car. As BW is known for a good breakfast.
Stayed 1 night in Dec 2025

4/10 Poor

JESSICA

Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Susan, Martinez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room is very clean as always and the staff at the front desk are so nice and very helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Liked: Staff & service, amenities
Disliked: Cleanliness
Check in did go well. When I got to the front desk the agent said the room had been double booked and she could not help as I booked through a third party and I needed to call Hotels.com ( she also said that's why we prefer booking direct) So when I got to my room I called Hotels.com directly. After over an hour I finally got a live customer service agent. He said I had to pay a service fee. I explained to him I booked the reservation on my cell phone and after checking my email I could not find it so I figured it did not go through and rebooked (arrived at the hotel about an hour later) He said that didn't matter and if I didn't a service fee would have to pay the full amount on both rooms. I told him this was unacceptable and I wanted to speak to a manager. He then said there's none available and they're just going to say the same thing. I then said I still wanted a call back from a MGR He said no one would call back. I then told him I was going to call my bank and put the second charge on hold. He said they would charge me an additional fee and I would have to pay the full amount on the 2 rooms. I called the bank, the agent listened to what happened and said that's not the way it works . The second charge is currently on hold and induspuite. I have been a hotel.com customer for many and never had just a problem . I would appreciate someone looking into this and getting back with me. Thank You, Mark Stephenson
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Travelled with family, Travelled with pets
Liked: Amenities
Room was big and spacious and clean. We were comfortable and enjoyed our stay. Hot tub was hot and clean, thanks
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This my go to place when coming to town to visit my dad. Nice quiet area over friendly staff. Plenty to choose food options several grocery stores in a few miles if you need anything.
Stayed 4 nights in Nov 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Large room
Stayed 1 night in Nov 2025

10/10 Excellent

Joe, Brentwood

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from the location, checkin, to the spotless room.
Stayed 1 night in Nov 2025

10/10 Excellent

Efren E

Stayed 1 night in Nov 2025

10/10 Excellent

Lynn, Chester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was comfortable, and had a good rest.
Stayed 1 night in Nov 2025

10/10 Excellent

Cristian

Stayed 1 night in Nov 2025

2/10 Terrible

Regina

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was dirty and it smelt weird
Stayed 1 night in Nov 2025

10/10 Excellent

Joey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025