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HM Hotel Mirador

3.0 star property
3-star hotel near Casa Chihuahua Museum

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Photo gallery for HM Hotel Mirador

Indoor pool, sun loungers
Porch
Lobby
Daily local cuisine breakfast (MXN 165 per person)
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
Av. Universidad 1309, Col. San Felipe, Chihuahua, CHIH, 31240
  • Expo Chihuahua
    ‪12 min walk‬
  • Cathedral of Chihuahua
    ‪14 min walk‬
  • Plaza de Armas
    ‪14 min walk‬
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Chihuahua

City center stay.You'll find Casa Chihuahua Museum and Expo Chihuahua within a 15-minute walk of this Chihuahua hotel. Museum of the Republican Loyalty House Juarez and Casa Juarez Museum are also within 2 miles (3 km).

What's nearby

  • Expo Chihuahua - 12 min walk - 1.1 km
  • Cathedral of Chihuahua - 14 min walk - 1.2 km
  • Plaza de Armas - 14 min walk - 1.2 km
  • Autonomous University of Chihuahua - 14 min walk - 1.2 km
  • Fashion Mall - 5 min drive - 4.6 km

Getting around

  • Chihuahua Chepe Station - 9 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.) - 19 min drive

Restaurants

  • ‪Puebla en Chihuahua - ‬7 min walk
  • ‪Don Burro Foro Cultural - ‬4 min walk
  • ‪27 & Salsas Eventos - ‬7 min walk
  • ‪El Papalote - ‬7 min walk
  • ‪ByCa - ‬9 min walk

About this property

HM Hotel Mirador

3-star hotel near Casa Chihuahua Museum
HM Hotel Mirador offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 6200 square feet (576 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly HM Hotel Mirador. Free self parking is available.

This 3-star Chihuahua hotel is smoke free.

  • 87 guestrooms or units
  • 2 levels
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
HM Hotel Mirador offers 87 accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers and hair dryers.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages

English, Spanish

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4.6 out of 5, Wonderful, 413 reviews
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MXN 165 for adults and MXN 97 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HM Hotel Mirador

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 165 for adults and MXN 97 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Mirador
Best Western Mirador Chihuahua
Hotel Best Western Mirador
Hotel Best Western Mirador Chihuahua
Best Western Chihuahua
Chihuahua Best Western
Best Western Mirador Hotel Chihuahua
Best Western Mirador Hotel
Best Western Mirador
HM Hotel Mirador Hotel
HM Hotel Mirador Chihuahua
HM Hotel Mirador Hotel Chihuahua

HM Hotel Mirador Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 202 out of 560 reviews
Rating 8 - Good. 193 out of 560 reviews
Rating 6 - Okay. 99 out of 560 reviews
Rating 4 - Poor. 41 out of 560 reviews
Rating 2 - Terrible. 25 out of 560 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paulina

Stayed 1 night in Feb 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments
Stayed 2 nights in Mar 2025

2/10 Terrible

Paloma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jesica

Stayed 1 night in Jan 2025

10/10 Excellent

Jesica

Stayed 3 nights in Jan 2025

10/10 Excellent

JOHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yosephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has become a home away from home since I visit there every month! Always a pleasure and the staff is so amazing! My husband and I always look forward to coming here.
Stayed 3 nights in Aug 2024

2/10 Terrible

Manuel

No like hotel
Stayed 1 night in Aug 2024

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

rocio

Travelled with family and small children
Liked: Staff & service
Personal muy amable, desayuno rico, área de la alberca agradable. Lo que no me gustó fueron las habitaciones, se ven viejas, alfombra sucia y casi no había luz, de por si toda la habitación es muy oscura y aunado a eso varios focos no servian.
Stayed 1 night in Aug 2024

10/10 Excellent

Loriann

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great hotel!

I enjoyed my stay, the front desk person was very friendly and made you feel welcomed. The staff at breakfast was attentive. I will definitely return.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great breakfast!
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! I and my boyfriend will stay here again! The breakfast was excellent!
Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

6/10 Okay

Guillermo A

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Poco decepcionado

Siempre me ha gustado quedarme en este hotel por la conveniencia de estar ubicado cerca del Centro de la capital y cerca de casi todo, además de su alberca techada para poder disfrutar con mi hija de 9 años quien le encanta la alberca. El cuarto en general estaba bien pero el baño tiene su lavamanos demasiado abajo, primera vez que veo algo así de todos los hoteles que me he quedado. La alberca, el agua estaba tan sucia que usando googles, aún así no se podía ver con claridad y en el fondo de la alberca apenas se podía ver la suciedad asentada, creo le falta bastante mantenimiento al hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Pamela

Travelled with family and small children
Disliked: Staff & service, amenities
Stayed 1 night in Jun 2024

6/10 Okay

Pamela

Travelled with family and small children
Disliked: Staff & service, amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Older property, pool open one day, food good, check in a little slow.
Stayed 2 nights in Sep 2022

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Is good ubicación for us , close for everything old downtown and Acces fast to new town and District 1, and close to mi Family
Stayed 3 nights in Jul 2022

8/10 Good

diana carolina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, a bit old but in good condition and very clean
Stayed 1 night in Jun 2022

10/10 Excellent

JOHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MUCH RECOMMENDED

OUR STAY AT THIS BEST WESTERN MIRADOR HOTEL WAS EXCELLENT. WE LIKE THEIR SERVICE AS WELL AS THE TRNQUILITY THERE. ONE SPECIAL IS THE UNDER THE ROOF POOL, IT'S JUST AMAZING. WARM FRESH AND CLEAN WATER, THAT'S SUPER.
Stayed 1 night in Jun 2022

8/10 Good

JAVIN

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good memories of the hotel and Chihuahua

Receptions people friendly Hotel it's ok but needs some maintenance, corrective and preventive Good location. Near to the centre city, shops and restaurants
Stayed 8 nights in Mar 2022

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come and enjoy their pool!

Comfortable location, the heated pool was a big hit with the kids. Excellent parking!!
Stayed 3 nights in Dec 2021

6/10 Okay

Helene

Business traveller
Disliked: Property conditions & facilities, room comfort

Recomendable para estadía corta

El personal es muy amable pero en general el hotel necesita mucho mantenimiento. Es un hotel viejo, cuando entras a la habitación huele a alfombra vieja, las cortinas se traban y tienes que estar jalando de ellas para moverlas, el internet es muy malo, se desconectaba constantemente, el desayuno es muy básico. Lo recomiendo para una estadía corta dado que el costo es muy accesible, sin embargo para una estadía larga no es un lugar muy cómodo.
Stayed 10 nights in Aug 2021