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Fino Hotel and Suites

5.0 star property
5-star luxury aparthotel near Christchurch Casino

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Photo gallery for Fino Hotel and Suites

Terrace/patio
2 bedrooms, premium bedding, down comforters, pillowtop beds
Front of property - evening/night
48-inch TV with digital channels
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • 24/7 front desk
  • Outdoor space
  • Laundry

Explore the area

Map
87 Kilmore Street, Christchurch, 8013
  • Christchurch Casino
    ‪3 min walk‬
  • Hagley Park
    ‪8 min walk‬
  • Christchurch Public Hospital
    ‪16 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Two-Bedroom Apartment

2 bedrooms, premium bedding, down comforters, pillowtop beds

Standard Two-Bedroom Apartment

  • 73 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Living area

Superior Two-Bedroom Apartment

  • 73 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Corporate Two-Bedroom Apartment

Corporate Two-Bedroom Apartment

Corporate Two-Bedroom Apartment

  • 74 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Penthouse Two-Bedroom Apartment

2 bedrooms, premium bedding, down comforters, pillowtop beds

Penthouse Two-Bedroom Apartment

  • 180 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Penthouse One-Bedroom Apartment

Penthouse One-Bedroom Apartment | Living area

Penthouse One-Bedroom Apartment

  • 180 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corporate One-Bedroom Apartment

2 bedrooms, premium bedding, down comforters, pillowtop beds

Corporate One-Bedroom Apartment

  • 74 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard One-Bedroom Apartment

2 bedrooms, premium bedding, down comforters, pillowtop beds

Standard One-Bedroom Apartment

  • 68 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard One Bedroom Apartment - Pet Friendly

Standard One Bedroom Apartment - Pet Friendly

Standard One Bedroom Apartment - Pet Friendly

  • 68 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One-Bedroom Apartment

Full-size fridge, microwave, stovetop, electric kettle

Superior One-Bedroom Apartment

  • 68 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

About the area

Christchurch

City center retreat .You'll be steps from Christchurch Casino and within a 10-minute walk of Hagley Park with a stay at this Christchurch City Centre aparthotel. Also, Isaac Theatre Royal is within half a mile (1 km) and Christchurch Public Hospital is within 2 miles (3 km).
View more Aparthotels in ChristchurchOpens in a new window

What's nearby

  • Christchurch Casino - 3 min walk - 0.3 km
  • Te Pae Christchurch Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Cathedral Square - 7 min walk - 0.6 km
  • Hagley Park - 8 min walk - 0.7 km
  • Christchurch Public Hospital - 16 min walk - 1.4 km

Getting around

  • Christchurch Railway Station - 11 min drive
  • Christchurch International Airport (CHC) - 17 min drive

Restaurants

  • ‪Market Place Restaurant - ‬5 min walk
  • ‪The Bog Irish Bar & Restaurant - ‬3 min walk
  • ‪Himalayas Indian Restaurant - ‬4 min walk
  • ‪Rollickin Gelato Cafe - ‬6 min walk
  • ‪Kum Pun Thai Restaurant & Beer Garden - ‬3 min walk

About this property

Fino Hotel and Suites

5-star luxury aparthotel near Christchurch Casino
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, multilingual staff, and a garden are also featured at the luxury Fino Hotel and Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Christchurch aparthotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • Built in 1996
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Fino Hotel and Suites offers 52 accommodations with designer toiletries and hair dryers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino

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Property amenities

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (NZD 10 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: NZD 50 per night

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch TV with digital channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Business center
  • Computer station

Comfort

  • Heating

Pets

  • Pet friendly
  • 2 pets total (up to 110 lbs per pet)
  • Fee: NZD 60 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Housekeeping (on request)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 52 units
  • 7 floors
  • Built in 1996
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: NZD 60 per accommodation, per stay
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 10.00 per day (in/out privileges)
  • Pet fee: NZD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

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Best Western Plus Fino Hotel Suites
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Best Western Plus Fino Hotel Suites
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Fino Hotel and Suites Christchurch
Fino Hotel and Suites Aparthotel Christchurch

Fino Hotel and Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 410 out of 832 reviews
Rating 8 - Good. 310 out of 832 reviews
Rating 6 - Okay. 79 out of 832 reviews
Rating 4 - Poor. 22 out of 832 reviews
Rating 2 - Terrible. 11 out of 832 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness
We found everything comfortable with plenty of space. The bed was good. We would have liked an external window in the bedroom.
Stayed 5 nights in Mar 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and having a washer was very convenient. The hotel is a bit dated and needs a refresh but overall it was a nice stay. The walking distance to various restaurants and CBD was very nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment of check in all the way until check out the Fino was a brilliant place to stay. Friendly and helpful staff who were always on hand. The hotel is quiet, immaculately clean, provided everything we needed and is in a great location!
Stayed 2 nights in Mar 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location to market
Stayed 1 night in Mar 2025

10/10 Excellent

Deryk

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Hettie

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully friendly staff. The room was much bigger and better appointed than I expected. It was lovely to be able to have my dogs with me, who were also very well treated by the staff. I loved the central city location also. The atrium on my floor, with its fountain, was like a beautiful oasis. I would happily stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly help
Stayed 3 nights in Mar 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A favourite accomodation spot for my partner and i to get away for a few days. Spacious apartment at a reasonable price. Modest amenities but everything you need for a day or two. Cook top, microwave, fridge, heating. Lovely comfortable beds. Have already booked our next stay.
Stayed 1 night in Mar 2025

8/10 Good

S.

Liked: Cleanliness, room comfort

Not excellent but very good.

Hotel in a very convenient location. It all looks pretty swish but rather corporate and the bedroom has no window or aircon. I was fine because the weather was cool. Well equipped kitchen including a washer/dryer. The bathroom needed an update. Nowhere to put luggage so I lived out of a suitcase which is ridiculous given the huge footprint of the main room. Nice staff.
Stayed 3 nights in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, room comfort

A few days in Christchurch

The apartment was great except the toilet was connected to two bedrooms and was noisy at night for those of us that have to use through the night.The staff were excellent The location was very handy to the centre and restaurents
Stayed 3 nights in Feb 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, room comfort

Wish I found this place sooner!

I stayed with my 2 Dogs a beautiful suite Dog bed and bowls and a balcony with fake grass I would stay again was fantastic!
Stayed 1 night in Mar 2025

10/10 Excellent

Olive

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to all amenities - walkable
Stayed 1 night in Mar 2025

8/10 Good

Gavin

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Cathryn

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

john

Travelled with partner
Liked: Cleanliness
Dated property
Stayed 1 night in Feb 2025

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel with comfortable beds Oudoor balcony but no outdoor furniture Hotel not as central as we would have likes
Stayed 2 nights in Feb 2025

4/10 Poor

Martin

Liked: Cleanliness
Disliked: Amenities
Very friendly staff. Dated accommodation - mould around bathroom seals. Otherwise clean. No window in the bedroom, felt claustrophobic. Large lounge & kitchen area sacrificed sleeping accommodation. Harsh bright white lights, even in bedroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Ralf

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ngaire

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Christopher, Napier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Easy walk to city center. Bus stop across the road to Airport. Apartment rooms are very spacious .
Stayed 2 nights in Jan 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, great bed, friendly staff, well equipped kitchen, and loads of space. We’re going back on our next Christchurch trip.
Stayed 5 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Great location, walking distance to Hagley Park and Oxford Tce and everywhere else you want to be in Christchurch City.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Very friendly staff and spacious rooms. It is an older facility, which shows in some areas, but it is kept very clean and well maintained. Our only negative was that there was no air conditioning in the suit. At night, we didn't want to leave the porch door open, as we had young children with us. So the suite became very hot and stuffy.
Stayed 2 nights in Jan 2025

10/10 Excellent

salma, san diego

Liked: Property conditions & facilities
Nice and comfortable apartment
Stayed 1 night in Jan 2025

8/10 Good

Ken W

Liked: Cleanliness, room comfort

Nice hotel with large rooms across from the Casino

We enjoyed our stay at the Fino. Apartment style rooms, very spacious in a quiet location. Older hotel but nicely decorated rooms. Bathroom was small though and needed updating. Otherwise very pleased with the large 2 bedroom suite that had a large separate living area and kitchen and included a washer/dryer. Very close to the casino and walking distance to the cathedral area. Bus stop right across from the hotel which was convenient for taking the bus to/from the airport. First night we did not have any wi-fi but this was quickly resolved. Front desk staff very friendly and accommodating.
Stayed 6 nights in Dec 2024