4/10 Poor
Alexandra, CUMBERLAND
Travelled with family
Jul 15, 2025
Disliked: Amenities, property conditions & facilities
Disappointing Stay – More Like a Motel Than a Resort (1–2 Stars)
If you’re expecting a traditional all-inclusive resort experience, this is not the place. Our overall stay was deeply underwhelming and I would give this “resort” a 1–2 star rating at best. From the moment we arrived, it was clear this was a small, very basic property — more reminiscent of a roadside motel than a tropical resort.
First Impressions
The layout and scale of the property immediately give away its limitations. It’s compact, lacking atmosphere, and feels more like a senior center retreat than a vacation destination. Staffing is minimal, and there’s an overall absence of energy and hospitality.
Food & Beverage Options
This is where the resort fails the most in delivering on the “all-inclusive” promise.
Buffet: Breakfast and dinner are served buffet-style, with no variety — the same limited options every day.
Restaurants: The one Italian restaurant onsite was closed due to an “air conditioning issue,” with no alternative offered.
Pool Bar: The only bar is by the pool, which also serves some grilled items, but it’s chronically understaffed despite the resort being nearly empty (~20 guests max).
Coffee Shop: Only open in the morning and closes at 11am — not ideal if you're hoping for an afternoon pick-me-up.
Resort Beach
This was one of the biggest letdowns.
Unusable in Summer: The beach was completely inaccessible due to thick seaweed buildup. The smell of seaweed/sewage was strong throughout
Alexandra
Stayed 8 nights in Jul 2025
