Pullman Ciawi Vimala Hills Resort

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Photo gallery for Pullman Ciawi Vimala Hills Resort

4 outdoor pools, sun loungers
A hotel with multiple floors, a swimming pool, and lush greenery.
Presidential Villa, 1 King Bed, Private Pool
Exterior
A covered entrance with stone pillars, a tiled floor, and a view of the surrounding greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
JL PUNCAK RAYA, SIMPANG GADOG, Ciawi, 16770
  • Place, Vimala Hills Flower Garden
    ‪14 min walk‬
  • Place, Bogor Botanical Garden
    ‪22 min drive‬
  • Place, Taman Safari Indonesia
    ‪26 min drive‬
  • Airport, Jakarta (HLP-Halim Perdanakusuma Intl.)
    ‪90 min drive‬

Room options

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Room, 2 Twin Beds

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Suite, 1 King Bed

  • Garden view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Pool Access

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Pool Access (Pool Access)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Executive Suite, 1 King Bed

  • Garden view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Studio, 1 Double Bed (Vimala)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Deluxe Room, 1 King Bed

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Villa, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 215 sq m
  • Sleeps 7
  • 3 Double Beds
  • Free WiFi

Villa, 2 Bedrooms

  • Garden view
  • 152 sq m
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

Executive Suite

  • Sleeps 2
  • Free WiFi

One Bedroom Villa

  • Sleeps 2
  • Free WiFi

Two Bedroom Villa

  • Sleeps 4
  • Free WiFi

Suite, 1 King Bed, Pool Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds

  • Garden view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Junior Villa, Multiple Beds, Private Pool (Presidential)

  • Garden view
  • Sleeps 7
  • 3 Double Beds
  • Free WiFi

Presidential Villa, 1 King Bed, Private Pool

  • Garden view
  • Sleeps 7
  • 1 King Bed
  • Free WiFi

About the area

Ciawi

Ciawi retreat .At this Ciawi hotel, you'll be within 6 miles (10 km) of Cimory Dairy Land and 9 miles (15 km) of The Jungle Waterpark. Also within 9 miles (15 km) are The Jungle Water Adventure and De Voyage Bogor.

What's nearby

  • Vimala Hills Flower Garden - 14 min walk - 1.2 km
  • Bogor Botanical Garden - 22 min drive - 12.8 km
  • Taman Safari Indonesia - 26 min drive - 21.9 km
  • Puncak Tea Plantation - 29 min drive - 26.9 km
  • The Jungle Waterpark - 30 min drive - 12.5 km

Getting around

  • Tanjakan Empang Station - 19 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 58 min drive

Restaurants

  • ‪Kopi Oey Vimala Hills - ‬3 min walk
  • ‪Amanaia Vimala Hills - ‬6 min drive
  • ‪Damar Restaurant Pullman Ciawi Vimala Hills - ‬1 min walk
  • ‪Warung Sate Pak H. Kadir 6 - ‬4 min drive
  • ‪Bakso Seuseupan - ‬4 min drive

About this property

Pullman Ciawi Vimala Hills Resort

Family-friendly 5-star hotel near Cimory Dairy Land
Pullman Ciawi Vimala Hills Resort offers its guests a full-service spa, 4 outdoor swimming pools, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and 6 meeting rooms. Event space at this hotel measures 11195 square feet (1040 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury Pullman Ciawi Vimala Hills Resort. Self parking is free.

Smoking is allowed in designated areas at this 5-star Ciawi hotel.

  • 229 guestrooms or units
  • 2 dining venues
  • 11195 sq ft of conference space
  • 1040 sq m of conference space
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Pullman Ciawi Vimala Hills Resort offers 229 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Ciawi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Pullman Spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 335,000 for adults and IDR 167,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Archery
  • Billiards/pool table
  • Children's pool
  • Farming classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Horseback riding/rentals
  • Hot tub
  • Playground
  • Sauna
  • Segway rentals/tours
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 49-inch LED TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Ciawi Vimala Hills Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 990000.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 335000 for adults and IDR 167500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 990000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Pullman Ciawi Property BOGOR
Pullman Ciawi Property
Pullman Ciawi Hotel BOGOR
Pullman Ciawi Hotel
Pullman Ciawi BOGOR
Hotel Pullman Ciawi BOGOR
BOGOR Pullman Ciawi Hotel
Hotel Pullman Ciawi BOGOR
Hotel Pullman Ciawi
Pullman Ciawi Hotel BOGOR
Pullman Ciawi Hotel
Pullman Ciawi BOGOR
BOGOR Pullman Ciawi Hotel
Pullman Ciawi Vimala Hills Resort BOGOR
Pullman Ciawi Vimala Hills BOGOR
Pullman Ciawi Vimala Hills
Hotel Pullman Ciawi Vimala Hills Resort BOGOR
BOGOR Pullman Ciawi Vimala Hills Resort Hotel
Hotel Pullman Ciawi Vimala Hills Resort
Pullman Ciawi
Pullman Ciawi Vimala Hills
Pullman Ciawi Vimala Hills Resort Hotel
Pullman Ciawi Vimala Hills Resort Ciawi
Pullman Ciawi Vimala Hills Resort Hotel Ciawi

Frequently asked questions

How close is Pullman Ciawi Vimala Hills Resort to the airport?

Pullman Ciawi Vimala Hills Resort is 32.6 mi (58-min drive) away from the Halim Perdanakusuma Intl. Airport (HLP) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Ciawi Vimala Hills Resort?

As of Jun 18, 2026, prices found for a 1-night stay for 2 adults at Pullman Ciawi Vimala Hills Resort on Jun 30, 2026 start from CA $102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Ciawi Vimala Hills Resort have an airport shuttle?

Airport shuttle services are not available at Pullman Ciawi Vimala Hills Resort.

Does Pullman Ciawi Vimala Hills Resort offer free breakfast?

Free breakfast isn’t provided at Pullman Ciawi Vimala Hills Resort, but buffet breakfast is offered for a fee of IDR 335000 for adults and IDR 167500 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Pullman Ciawi Vimala Hills Resort?

No, there is no casino at this hotel.

What time is check-in at Pullman Ciawi Vimala Hills Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Pullman Ciawi Vimala Hills Resort?

This hotel offers free self parking.

Does Pullman Ciawi Vimala Hills Resort have a pool?

Pullman Ciawi Vimala Hills Resort features 4 outdoor pools and a children's pool.

Does Pullman Ciawi Vimala Hills Resort have a restaurant?

There are 2 onsite restaurants, offering options like local and international cuisine, garden views, and a poolside location.

Does Pullman Ciawi Vimala Hills Resort have a spa?

Pamper yourself with a day at Pullman Spa, where you can enjoy massages, mani/pedis, and hydrotherapy.

How close is Pullman Ciawi Vimala Hills Resort to downtown Ciawi?

Pullman Ciawi Vimala Hills Resort is 3 mi away from Ciawi.

Pullman Ciawi Vimala Hills Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 137 reviews
Rating 8 - Good. 41 out of 137 reviews
Rating 6 - Okay. 8 out of 137 reviews
Rating 4 - Poor. 4 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Majed

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Douglas

Enjoy the stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

ILHYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough to stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hee Sang

Liked: Cleanliness, staff & service, amenities
The best ever
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin Khiem Vi

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with lots of activities to do around the hotel. I regret only having time to stay one night. I would recommend at least a few nights to a week in order to fully enjoy the facilities and what it has to offer. We were offered a complimentary photoshoot during our stay and the photographs were very well taken and beautiful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jung Woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great family time

It was great experience in overall and I had really amazing family time staying there. Highly recommend for family.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Hotel was nice with a lot of amenities. Room was spacious, bed was comfortable. The breakfast buffet was amazing with so many types of cuisines.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful scenery and building, fresh air, very, very polite and accommodating staffs!
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Minjee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to be a family trip. There are many kids activities. And the mountain air is good in there.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice!

Very comfortable stay and a nice resort hotel. Room was spacious and very comfortable. Facilities excellent with multiple pools. Overall a great hotel with Bali vibes. Only issue is the traffic locally is bad. It’s an hour to get to Bogor despite being only 10km’s away.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Lhaksmita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment. The trees surround the property and the facility of the property.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Namira

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff is not very professional especially the receptions and Damar restaurant.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception a bit messy, billing fault, no one answering call... Overall,staff are nice, polite and helpful. Breakfast good variety, but bad quality, food mainly target local peoples.
Stayed 4 nights in Aug 2019
Verified

4/10 Poor

Jonathan

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was suppose to be a celebration with my wife, but ended up the villa we are put on had issues with their wifi and phone was dead. We have to wait for about 2 hours to get it all sorted out and we missed our dinner reservation.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Anthonius

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotelkamer, lekker bed en uitstekend ontbijt. Vriendelijk personeel. Vreemd dat ze aangeven over een stoom sauna te beschikken maar daar mag je alleen gebruik van maken als je een massage afneemt. Sommige personeelsleden zijn nogal opdringerig dat je hun naam vermeldt in een review. Dit voelt heel ongemakkelijk temeer daar elk personeelslid enorm vriendelijk is. Hier zou betere aansturing op moeten komen. Verder ligt het hotel nogal remote. Wat we enorm hebben gemist was een goede uitleg van alle mogelijkheden in het hotel. Pas na twee dagen ontdekten we dat er een restaurant bij het zwembad was.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marina

Liked: Staff & service, amenities
朝食ブッフェが美味しかったです。ジャカルタの踊りなど見れたらもっといいなと思いました。
Stayed 2 nights in Jan 2026
Verified

8/10 Good

SHIRO

Liked: Cleanliness, staff & service, amenities
ホテルのロケーションがとても良い。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Koki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bagus!!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

YUICHI

Liked: Cleanliness, amenities, property conditions & facilities
とても良かった。 ホテル内のレストランは種類が充実しており味も美味しかった。 また、遊び場も多く子供たちとパターゴルフを楽しんだりできた。今回は1泊だけだったが、もう少し時間があればさらに色々な探索ができたのだろうと思う。 残念な点はプールに関して水が濁っており入ることに抵抗があった。また、とても水が冷たいので水温を上げてくれると入りやすい。
Stayed 1 night in May 2025
Verified

8/10 Good

SHIRO

Liked: Cleanliness, staff & service, room comfort

ゆっくり泊まれるホテル

ここは、一泊ではもったいない。滞在型のリゾートです。
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisch hotel

Heel mooi groot resort. Even echt weg uit jakarta. Mooie zwembaden en mogelijkheid om stukje te wandelen. De kamer was groot en mooi ingericht. Het ontbijt was niet goedkoop, maar er was erg veel keuze en het was lekker. We hebben genoten.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

SHIRO

Liked: Cleanliness, room comfort

リゾート感ありあり。

リゾート感があり、ゆっくり出来そうです。 ジャカルタからのアクセスがちょっとありますが、ホテルは良いです。
Stayed 1 night in Nov 2024
Verified

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 5 nights in Sep 2024
Verified

4/10 Poor

YOKO

Liked: Cleanliness
Disliked: Staff & service, amenities
・ホテル内の食事。ホテル内レストラン、Damar で子供たちにパスタを注文。テーブルに届くまでに45分待ちました。さらに、食後。会計を依頼しましたが、レシートを用意する作業に30分。1時間以上、なにもせずに席に座っていたことになります。そのことについて文句を言いましたが、店員は不満げな態度でした。 また、苦情のおり、「日本人か、韓国人か」と尋ねられました。なんの意図か分かりかねますが、失礼だと思います。 ・一度もベランダに出ていない=窓を開けてないにもかかわらず、部屋に蚊とやもりが2匹いました。 子供たちだけの部屋だったため、なにもできず、蚊に何か所もさされ、やもりにおびえた夜を過ごしたとのこと。 次の日、そのことについてホテルスタッフに報告しましたが、そのことについて なんの謝罪もありませんでした。 ・アクティヴィティとして、エアホッケーがおいてあり、以前はそれをとても楽しみましたが、今回はすでに機械が劣化しており、空気穴から空気が出ていても、ゲームの駒が手元に戻ってこない代物でした。 ・部屋のトレイのフラッシュボタンが劣化しており、水が流れっぱなしになっていることが数回ありました。 夜中に何度かボタンを押しなおしました。 ・ホテルアクティビティの説明がなく、簡単なパンフレットを渡され、それで確認するように言われました。しかし、それでは全然分からず、以前泊まった時の記憶を頼りに、あれこれこちらから聞く必要がありました。 ・インドネシアリゾートに泊まると、通常あるサービス、例えば、ウェルカムドリンクや、宿泊初日にある果物やちょっとしたスイーツのサービスはありませんでした。 ・以前、ホテル内レストランの「mad cow」が美味しかったので、それも目当てで宿泊しましたが、貸し切りが入っており、利用できませんでした。 リゾートのレストランで貸し切りが入るのは疑問です。 ●総括● 全体的には、従業員が少なく、また、壊れかけている施設を刷新することもないため、経費削減に努めているのであろうという印象でした。 ホスピタリティはあまり期待できません。 ・Meals at the hotel. We ordered pasta for the kids at the hotel restaurant, Damar. It took 45 minutes for it to arrive at the table. After the meal, we asked for the bill, but it took 30 minutes to prepare the receipt. We ended up sitting at the table for over an hour without doing anything. We complained about it, but the waiter was dissatisfied. Also, when we complained, we were asked if we were Japanese or Korean. I don't know what the intention was, but I think it was rude. ・Even though we never went out to the balcony = we didn't open the window, there were mosquitoes and two geckos in the room.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

John Paul Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall ok memuaskan, kasur terlalu soft
Stayed 1 night in May 2024