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Le Eminence Hotel Convention & Resort Ciloto - Puncak

5.0 star property
Family-friendly 5-star hotel with outdoor pool

Choose dates to view prices

Le Eminence Hotel Convention & Resort Ciloto - Puncak

Photo gallery for Le Eminence Hotel Convention & Resort Ciloto - Puncak

Outdoor pool
View from property
Minibar, in-room safe, desk, blackout drapes
Terrace/patio
Daily cooked-to-order breakfast (IDR 1900000 per person)

Overview of Le Eminence Hotel Convention & Resort Ciloto - Puncak

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Jl. Hanjawar No. 19 Ciloto Puncak, Cipanas, West Java, 43253
  • Popular LocationCipanas Presidential Palace4 min drive
  • Popular LocationCibodas Botanical Gardens11 min drive
  • Popular LocationTaman Safari Indonesia27 min drive

Room options

View all photos for Junior Suite Twin

Minibar, in-room safe, desk, blackout drapes

Junior Suite Twin

  • 41 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Queen

Minibar, in-room safe, desk, blackout drapes

Junior Suite Queen

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is CA $105
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About the area

Cipanas

On river.Within 3 miles (5 km) of this Cipanas hotel, you'll find Kebun Raya Cibodas and Cipanas Presidential Palace. Cibodas Botanical Gardens and Puncak Tea Plantation are also within 6 miles (10 km).

What's nearby

  • Cipanas Presidential Palace - 4 min drive
  • Kebun Raya Cibodas - 5 min drive
  • Puncak Tea Plantation - 7 min drive
  • Cibodas Botanical Gardens - 11 min drive
  • Taman Safari Indonesia - 27 min drive

Getting around

  • Ciomas Station - 31 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 146 min drive

Restaurants

  • Sate Kambing Hanjawar - 6 min walk
  • Roofpark Cafe & Restaurant Puncak - 15 min walk
  • Terrarium Rooftop Eminence Hotel - 1 min walk
  • AMEN Group Restaurant - 8 min walk
  • Nicole's Chocolaterie - 11 min walk

About this property

Le Eminence Hotel Convention & Resort Ciloto - Puncak

Family-friendly 5-star hotel with outdoor pool
Le Eminence Hotel Convention & Resort Ciloto - Puncak offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 15 meeting rooms. A rooftop terrace, spa services, and a complimentary children's club are also featured at the luxury Le Eminence Hotel Convention & Resort Ciloto - Puncak. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Cipanas hotel.

  • 379 guestrooms or units
  • Kid's club (free)
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Le Eminence Hotel Convention & Resort Ciloto - Puncak offers 379 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Eminence Spa has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Arabic, English, Indonesian

Property amenities

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 1900000 for adults and IDR 100000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Playground
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Le Eminence Hotel Convention & Resort Ciloto - Puncak

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 100000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately IDR 1900000 for adults and IDR 100000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sahid Eminence Hotel Convention Resort Cipanas
Sahid Eminence Hotel Convention Resort
Sahid Eminence Convention Cipanas
Sahid Eminence Convention
Le Eminence Hotel Convention & Resort Ciloto - Puncak Hotel
Le Eminence Hotel Convention & Resort Ciloto - Puncak Cipanas

Le Eminence Hotel Convention & Resort Ciloto - Puncak Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 40 reviews" "
Rating 8 - Good. 12 out of 40 reviews" "
Rating 6 - Okay. 7 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 5 out of 40 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Bandar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the price
First, we got a room with a noisy bathroom exhaust fan. We reported it and had to call many times and wait in total for almost 1 hour until someone arrive with a new fan. We asked for a new room because they will take some time to replace the fan and we wanted to take a shower soon. Why didn't they just offered us a new room from the beginning instead of making the guest waiting??? The new room is the same type on the upper floor. The bathroom has black moldy sealant on the bottom corners and spider webs on the top corners. Bad odours sometimes smelt in the room, coming out from the bathroom. THIS IS NOT HOW A 5 STAR HOTEL SHOULD BE! The hairdryer was not working. They replaced it with a new one but just laid it on the table instead of replacing the broken one on the wall. It's supposed to be a 5 star hotel. The nightly price was also higher than the average 5 star hotel price. But our impression is not 5 star
Broken hairdryer on the wall. Replaced with new one but left on the table just like that.
Black moldy sealant on the bathroom bottom corners.
Spider webs on the bathroom top corners.
Stayed 2 nights in Nov 2020

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is excellent.there is wonderful view.very modren rooms
Stayed 3 nights in Apr 2019

10/10 Excellent

Ahmea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

Soud, Oman Muscat

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Breakfast is overcrowfed and and food is not replaced quickly. They cannot cope. We went to the Restaurant for dinner anf most of the food was not available
Stayed 4 nights in Jun 2018

8/10 Good

TARIQ

Disliked: Cleanliness
Good location normal hotel
The location good. But the hotel's room is not the same as the pictures. Old and damaged. The breakfast also very bad and small. Only fit for local people. In addition, the hotel is a bit far away from every things.