The front-of-house staff are welcoming and incredibly hospitable. I opted for the single room, shared bathroom which is on the fourth floor. It was warm, comfortable, quiet and very clean. There's a sink in the room but as mentioned, the toilet and shower is shared. The bathroom is on the same floor, a short distance from my room and was perfectly clean and tidy when I needed to use it.
There isn't a hairdryer in the room, or tea/coffee making facilities, however, you can request a hairdryer on reception and coffee is available to purchase in the lobby.