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iStay Hotel Ciudad Juarez

3.5 star property
3.5-star hotel near Paso del Norte International Bridge, connected to a shopping center

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Lobby
Standard Room
Indoor pool
Daily buffet breakfast (MXN 150 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Place, Hospital de la Mujer
    ‪2 min walk‬
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(44 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(11 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Ciudad Juárez

Heart of Ciudad Juárez.You'll be steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas with a stay at this Zona Pronaf hotel. Ciudad Juárez Art Museum and Jaime Canales Lira Stadium are also within half a mile (1 km).

What's nearby

  • Hospital de la Mujer - 2 min walk - 0.2 km
  • Plaza de las Americas - 3 min walk - 0.3 km
  • Paso del Norte Cultural Center - 12 min walk - 1.0 km
  • Estadio 20 de Noviembre - 12 min walk - 1.1 km
  • Edificio de Posgrado UACH - 14 min walk - 1.2 km

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Cafe Veracruzano - ‬10 min walk
  • ‪Corralito - ‬4 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Burros Crisóstomo Triunfo - ‬9 min walk

About this property

iStay Hotel Ciudad Juarez

3.5-star hotel near Paso del Norte International Bridge, connected to a shopping center
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness center. There's a restaurant on site. There's an onsite business center.

WiFi and wired Internet are free in public spaces. The business-friendly iStay Hotel Ciudad Juarez also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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  • Pet friendly
  • Parking included
  • Free WiFi
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The price is CA $137
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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch plasma TV with premium cable channels

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

How close is iStay Hotel Ciudad Juarez to the airport?

IStay Hotel Ciudad Juarez is 8.5 mi (25-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

Does iStay Hotel Ciudad Juarez have an airport shuttle?

Airport shuttle services are not available at iStay Hotel Ciudad Juarez.

Does iStay Hotel Ciudad Juarez offer free breakfast?

Free breakfast isn’t provided at iStay Hotel Ciudad Juarez, but buffet breakfast is offered for a fee of MXN 150 for adults and MXN 100 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at iStay Hotel Ciudad Juarez?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are nearby.

What time is check-in at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Is there free parking at iStay Hotel Ciudad Juarez?

This hotel offers free self parking.

Does iStay Hotel Ciudad Juarez have a pool?

IStay Hotel Ciudad Juarez features an indoor pool.

Does iStay Hotel Ciudad Juarez have a restaurant?

Yes, there is a restaurant on site.

Does iStay Hotel Ciudad Juarez have a spa?

There are no spa services available at this hotel.

How close is iStay Hotel Ciudad Juarez to downtown Ciudad Juárez?

IStay Hotel Ciudad Juarez is 3.6 mi away from Ciudad Juárez.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 822 out of 1293 reviews
Rating 8 - Good. 247 out of 1293 reviews
Rating 6 - Okay. 117 out of 1293 reviews
Rating 4 - Poor. 53 out of 1293 reviews
Rating 2 - Terrible. 54 out of 1293 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Stayed 1 night in Dec 2025

8/10 Good

RAFAEL, Kirkland

Stayed 4 nights in Dec 2025

10/10 Excellent

Fausto

Stayed 1 night in Dec 2025

10/10 Excellent

ERNESTO

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseluis

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the food and that it has an indoor pool
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

6/10 Okay

Jorge

Travelled with family
The Room Was Ok, Only Thing Is That Everything Look Old And Worn, Had Problem With The Door Security Pin. It Locked Us Out. Sliding Glass Door Lock Inoperative . Staff Was Very Courteous. I Would Stay There Again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Omar

Stayed 3 nights in Nov 2025

6/10 Okay

Maria

Travelled with family
It was okay. Expedia promotes it having A/C but we could not turn it on because the whole establishment is at a set temperature so during winter off and rooms were hot. Shower pressure for hot water after is slow. Frustrating. Good customer service and breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jose

Stayed 2 nights in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Guillermo

Stayed 3 nights in Nov 2025

10/10 Excellent

Bryan

Stayed 1 night in Oct 2025

10/10 Excellent

ROBERTO

Stayed 2 nights in Oct 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, amenities
Good place
Stayed 1 night in Nov 2025

8/10 Good

Alberto

Stayed 4 nights in Nov 2025

10/10 Excellent

Luis Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Arturo, Longmont

Stayed 4 nights in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Stayed 1 night in Nov 2025

10/10 Excellent

Jose Luis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean and staff was very helpful. We would defenetly stay at iStay again
Stayed 2 nights in Nov 2025

4/10 Poor

Jose Alfredo

Stayed 9 nights in Oct 2025