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iStay Hotel Ciudad Juarez

3.5 star property
Hotel near Paso del Norte International Bridge, connected to a shopping center in Ciudad Juarez

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Breakfast served
Lobby lounge
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Explore the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juarez, CHIH, 32310
  • Popular LocationPlaza de las Americas6 min walk
  • Popular LocationPaso del Norte Cultural Center15 min walk
  • Popular LocationPaso del Norte International Bridge4 min drive
  • AirportCiudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)22 min drive

Room options

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Interior detail
Krystal Urban Ciudad Juárez by US Consulate
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1065)
The price is CA $123
per night
CA $142 total
includes taxes & fees
24 May - 25 May
Krystal Urban Ciudad Juárez by US Consulate

About the area

Ciudad Juarez

Heart of Ciudad Juarez.With a stay at this Ciudad Juarez hotel, you'll be steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas. Ciudad Juárez Art Museum and Jaime Canales Lira Stadium are also within half a mile (1 km).

What's nearby

  • Plaza de las Americas - 6 min walk
  • Paso del Norte Cultural Center - 15 min walk
  • Paso del Norte International Bridge - 4 min drive
  • American Consulate - 9 min drive
  • Bridge of the Americas - 11 min drive

Getting around

  • El Paso Union Depot - 14 min drive
  • El Paso International Airport (ELP) - 22 min drive

Restaurants

  • Crisostomo - 5 min walk
  • Gorditas Doña Tota - 7 min walk
  • Corralito - 4 min walk
  • Burger King - 5 min walk
  • Italia Forno Ristorante - 4 min walk

About this property

iStay Hotel Ciudad Juarez

Hotel near Paso del Norte International Bridge, connected to a shopping center in Ciudad Juarez
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business center. Event space at this hotel measures 825397 square feet (76682 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly iStay Hotel Ciudad Juarez. Free self parking is available.

This Ciudad Juarez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • 825397 sq ft of conference space
  • 76682 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. Plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting services
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: MXN 150 for adults and MXN 100 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Plasma TV
  • Premium channels

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel Ciudad Juarez

iStay Hotel Ciudad Juarez Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 501 out of 1003 reviews" "
Rating 8 - Good. 242 out of 1003 reviews" "
Rating 6 - Okay. 97 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 95 out of 1003 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Stayed 1 night in Feb 2024

8/10 Good

Raul

Travelled with partner
General condition of the hotel going bad..tear carpet on the hallway..rooms need improvement
Stayed 1 night in Jan 2024

10/10 Excellent

Marisol

Stayed 2 nights in Jan 2024

4/10 Poor

Carlos, Midland Tx

Disliked: Staff & service, property conditions & facilities
Old tv and poor breakfast
Stayed 3 nights in Jan 2024

8/10 Good

Ruby

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We like it because of the pool for the kids and that it's indoors, it's definitely our favorite place to stay when we visit Juarez.
Stayed 3 nights in Dec 2023

10/10 Excellent

jesus M.

Stayed 1 night in Dec 2023

2/10 Terrible

Fernando

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
I mean thugs property is a okay economical not deserve the VIP status at all
Stayed 1 night in Dec 2023

4/10 Poor

GARCIA

Disliked: Cleanliness
No hot water
Stayed 1 night in Dec 2023

10/10 Excellent

Roberto

Stayed 1 night in Dec 2023

8/10 Good

JUAN

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023