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 Ciudad Juarez •1 Room
 Ciudad Juarez • 1 Room
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Krystal Urban Ciudad Juárez by US Consulate

3-star property
Av. Tecnologico 3750, Ciudad Juarez, CHIH 1-855-887-0424
4.0 out of 5
Very good!
See all 4 travelocity Reviews

"Scenes igot to that hotel rhat car rider at my room didn't work properly so it was really hard to get in to my room. I went to that front desk 2 tim ... " More

By a verified traveller on Mon 23 May 2022

Points Of Interest

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Hotel Description

Hotel near Star Medica Hospital Ciudad Juarez2 in Ciudad Juarez

Near the airport

You'll find Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones within 2 miles (3 km) of this hotel. American Consulate is within 2 miles (3 km) and Cielo Vista Mall is within 16 miles (25 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $104* Per night/room 13 May - 14 May

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Krystal Urban Ciudad Juárez by US Consulate ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Krystal Urban Ciudad Juárez by US Consulate

Couples (1) Family (3)
3 out of 5
Scenes igot to that hotel rhat car rider at my room didn't work properly so it was really hard to get in to my room. I went to that front desk 2 times and they just replace my card not that riderlock.

Posted by on 23 May 2022

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Comment from Hotel Management

14 Jun. 2022 by Gerente de experiencia al cliente.

Hi Alejandra! Thanks so much for bringing this issue to our attention and allow me to apologize for the situation, can you please communicate with us so we can identify what room the problem is in? Thank you for your visit and we await your response.

5 out of 5
Front desk very helpful and buffet breakfast excellent. Why I didn’t like is the AC vents in my room was so noisy,

Posted by on 30 Jan. 2022

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Comment from Hotel Management

23 Mar. 2022 by Gerente de Calidad.

Hi Francisco, Thank you so much for your review, we strive incredibly hard here to make every customer experience enjoyable and we're really sorry for the AC vents, this makes us all the more keen to make sure this gets resolved and does'nt happen again. Thank you for visiting us!

4 out of 5
Outside need more attension

Posted by on 10 Jul. 2021

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4 out of 5
Furniture and bedding had bed odors smell old

Posted by on 13 Jun. 2023

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Comment from Hotel Management

13 Jun. 2023 by Karla Suaste, Gerente Experiencia al Cliente

Hello Pablo.Thank you for your visit and feedback we will continue to work to improve in these areas to make you next visit as satisfactory as possible. We hope to see you soon.

About the Krystal Urban Ciudad Juárez by US Consulate

Location Av. Tecnologico 3750, Ciudad Juarez, CHIH 32528

Property Features

Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free. This Ciudad Juarez hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Ciudad Juarez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM.

Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

  • Minimum guest age is 18
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Car not required
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not offer onsite COVID-19 testing
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 315 for adults and MXN 200 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Krystal Business Ciudad Juárez
  • Krystal Urban Ciudad Juárez by US Consulate Hotel
  • Krystal Business Hotel Juárez
  • Krystal Business Juárez
  • Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
  • Krystal Urban Ciudad Juárez by US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate
  • Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juarez

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.