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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
Hotel near Star Medica Hospital Ciudad Juarez2 in Ciudad Juárez

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Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout drapes, soundproofing
Lobby sitting area
Interior detail
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Plaza Las Misiones
    ‪19 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪2 min drive‬
  • American Consulate
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Ciudad Juárez

Near the airport.You'll find Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones within 2 miles (3 km) of this hotel. American Consulate is within 2 miles (3 km) and Cielo Vista Mall is within 16 miles (25 km).

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • La Rodadora Espacio Interactivo - 7 min walk - 0.6 km
  • Plaza Las Misiones - 19 min walk - 1.6 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.9 km
  • American Consulate - 3 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬8 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬10 min walk
  • ‪Clasicos - ‬14 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel near Star Medica Hospital Ciudad Juarez2 in Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Ciudad Juárez hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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3.8 out of 5, Good, 1,017 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MXN 369 for adults and MXN 205 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 369 for adults and MXN 205 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 996 out of 1502 reviews
Rating 8 - Good. 235 out of 1502 reviews
Rating 6 - Okay. 130 out of 1502 reviews
Rating 4 - Poor. 60 out of 1502 reviews
Rating 2 - Terrible. 81 out of 1502 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Garcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus Adan

Stayed 12 nights in Feb 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, clean, excellent service
Stayed 2 nights in Feb 2025

6/10 Okay

Ector

Liked: Cleanliness, staff & service
This place was very convenient and staff was very nice and friendly great service and food at the restaurant. Only thing was are room air conditioner was not working properly and got hot at night and toilet wasn’t flushing properly either. Otherwise the place was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again our stay was very pleasant! We always stay here when we travel from Juárez to Huatulco; we call this our “home” away from home!
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia and Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jaime

Stayed 3 nights in Feb 2025

10/10 Excellent

JULIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio y bufete
Stayed 1 night in Feb 2025

10/10 Excellent

Humberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2025

10/10 Excellent

Ana Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Eligio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Erick

Stayed 3 nights in Feb 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

Great service from the Hotel Personnel.
Stayed 1 night in Feb 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Carlos

Stayed 3 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, room comfort

Highly recommended!

I really enjoy staying here!! Great front desk staff! Very friendly! My go to place to stay!! Love it and thank you to the entire staff!!
Stayed 1 night in Feb 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Feb 2025

6/10 Okay

Victor

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here!
Stayed 1 night in Feb 2025

10/10 Excellent

Jovany Arturo

Stayed 1 night in Feb 2025

10/10 Excellent

Jacquelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater didn't seemed to work
Stayed 1 night in Feb 2025

8/10 Good

Marco

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean hotel but its a little old
Stayed 1 night in Feb 2025

8/10 Good

Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
workers were super nice and respectful, and hotel was clean and safe. would recommend
Stayed 2 nights in Feb 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025