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Real Inn Ciudad Juárez by the USA Consulate

4.0 star property
4-star eco-certified hotel near American Consulate

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Photo gallery for Real Inn Ciudad Juárez by the USA Consulate

Relax in a stylish outdoor lounge area with comfortable seating and a serene atmosphere.
Welcome to Real Inn, where guests can relax in a comfortable seating area with sofas and armchairs, and access the hotel easily through the revolving glass entrance.
REAL INN features a sleek entrance with a glass door set within a stone facade, surrounded by a circular water feature and paved area.
Enjoy a sumptuous spread of fresh fruits, dips, and beverages at our buffet.
Relax by the clear pool surrounded by lush greenery and a pergola.

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪17 min walk‬
  • American Consulate
    ‪2 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

7.2 out of 10
Good
(7 reviews)
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Master

Suite Master

Suite Master

9.4 out of 10
Exceptional
(3 reviews)
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

8.0 out of 10
Very good
(63 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Ciudad Juárez

In shopping district.Stay at this Ciudad Juárez hotel and you'll be within 2 miles (3 km) of American Consulate and 6 miles (10 km) of Ysleta–Zaragoza International Bridge. Also within 9 miles (15 km) are El Paso Museum of Art and El Paso Museum of History.

What's nearby

  • Central Park - 3 min walk - 0.3 km
  • Plaza Las Misiones - 17 min walk - 1.5 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.6 km
  • American Consulate - 2 min drive - 1.9 km
  • Ysleta–Zaragoza International Bridge - 10 min drive - 9.5 km

Getting around

  • El Paso Union Depot - 26 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 13 min drive

Restaurants

  • ‪El buen sazón - ‬7 min walk
  • ‪Las Tías - ‬11 min walk
  • ‪Domino's Pizza - ‬17 min walk
  • ‪Toro Quintaco - ‬12 min walk
  • ‪Clasicos - ‬17 min walk

About this property

Real Inn Ciudad Juárez by the USA Consulate

4-star eco-certified hotel near American Consulate
Real Inn Ciudad Juárez by the USA Consulate offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. A terrace, tour/ticket assistance, and laundry facilities are also featured at the eco-certified Real Inn Ciudad Juárez by the USA Consulate. A free area shuttle within 5 kilometers is available. Self parking is free.

This 4-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 8 levels
  • Built in 2005
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Real Inn Ciudad Juárez by the USA Consulate offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 240 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 32-inch TV with satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 240 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

Property is also known as

Camino Real Ciudad Juarez Hotel Ciudad Juarez
Hotel Real Inn Ciudad Juárez
Hotel Real Inn Juárez
Real Ciudad
Real Juárez
Real Inn Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez
Real Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez Hotel Ciudad Juarez
Real Ciudad Juárez
Real Inn Ciudad Juárez Hotel
Real Inn Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel
Real Inn Ciudad Juárez by the USA Consulate Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel Ciudad Juárez

Real Inn Ciudad Juárez by the USA Consulate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 482 out of 1058 reviews
Rating 8 - Good. 201 out of 1058 reviews
Rating 6 - Okay. 141 out of 1058 reviews
Rating 4 - Poor. 102 out of 1058 reviews
Rating 2 - Terrible. 132 out of 1058 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Francisco

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Restroom dirty and mirror smeared
Stayed 1 night in Apr 2025

8/10 Good

Raul

Stayed 1 night in Apr 2025

8/10 Good

Jose Alejandro

Liked: Cleanliness
Na
Stayed 1 night in Apr 2025

4/10 Poor

omar

Disliked: Cleanliness, staff & service, property conditions & facilities
Old hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Excellent service. Great place to stay, conveniently close to all your shopping and eating places.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacquelene

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Restroom wasnt clean it was used
Stayed 1 night in Apr 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Jose, Laredo

Stayed 1 night in Apr 2025

4/10 Poor

Antonio

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is the 4th time i stayed there and every time ive stayed there has been an issue with the heating and cooling. Air temperature is a huge deal for someone like me and every time has been a disappointment. Im not sure if the hotel has some type of control over the usage. Couldn't sleep cause it was too cold during the winter and couldnt sleep cause it is too hot in the summer. Stains are all over the walls, the shower had no hot water and the towels had tons of brown stains on them. But at least the staff was pleasant.
Stayed 1 night in Apr 2025

8/10 Good

araceli

Liked: Cleanliness, staff & service, property conditions & facilities
*****
Stayed 1 night in Apr 2025

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Antonio

Stayed 1 night in Mar 2025

10/10 Excellent

Jacquelene

Liked: Cleanliness, staff & service
Nice view
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Stayed 2 nights in Apr 2025

10/10 Excellent

PABLO

Stayed 5 nights in Apr 2025

10/10 Excellent

Jesús Alejandro

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

DANIELA, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

ruben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel used to be one of the best hotels in Juarez, I had issues with the toilet twice and the towels were old smelly and ripped. I had to purchase my own body soap since the one on the rooms was too diluted. Hope they improve the hotel as it is a very nice place to stay.
Stayed 3 nights in Apr 2025

4/10 Poor

AVELINO

Sheet looks like it didn’t change I request to get new sheet and room was no even clean no vacuum kind poor services at the room
Stayed 1 night in Mar 2025

2/10 Terrible

Homero

Stayed 2 nights in Mar 2025

8/10 Good

Constantino

Liked: Cleanliness, staff & service, amenities
Good overall. Very close to the airport
Stayed 2 nights in Mar 2025

10/10 Excellent

Fulgencio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, efficient.
Stayed 1 night in Mar 2025

6/10 Okay

Hugo

Stayed 1 night in Mar 2025

6/10 Okay

George

Liked: Staff & service
Disliked: Cleanliness
The property is in a great area but the cafpets in the room are really dirty.
Stayed 1 night in Mar 2025