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"Check in went quickly and efficiently. Later that night, Nothing in the room to tell internet access password and phone in room didn't connect to fr ... " More

By a verified traveller on Sun 24 Sep 2023

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Hotel Description

Enjoy the free WiFi at this Willoughby motel

In Willoughby

Within 2 miles (3 km) of this Willoughby motel, you'll find Chagrin River and North Chagrin Reservation. Lake Health West Medical Center and Classic Park are also within 3 miles (5 km).

Round-the-clock service

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A snack bar/deli is provided and the front desk is staffed around-the-clock.

Standard Single Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $83* Per night/room 29 Apr. - 30 Apr.

Standard Room, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double Room, 2 Bedrooms, Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Willow Lodge Willoughby – Cleveland Mentor ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Willow Lodge Willoughby – Cleveland Mentor

Everyone (9) Couples (3) Family (7)
4 out of 5
Good area ...

Posted by on 18 Apr. 2024

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5 out of 5

Posted by on 21 Dec. 2023

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5 out of 5

Posted by on 15 Dec. 2023

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3 out of 5

Posted by on 1 Oct. 2023

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5 out of 5
Check in went quickly and efficiently. Later that night, Nothing in the room to tell internet access password and phone in room didn't connect to front desk.

Posted by on 24 Sep. 2023

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Comment from Hotel Management

3 Oct. 2023 by Brand Experience Team

Hi David,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

5 out of 5

Posted by on 10 Aug. 2023

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4 out of 5
No shampoo in the room

Posted by on 24 Apr. 2023

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Comment from Hotel Management

4 May 2023 by Nancy Y.

Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4 out of 5
My room was dirty. There were toe nail clippings on the floor, bottle caps on the floor, and hair on the shower walls. The floor was slippery from them mopping it with dirty water.

Posted by on 28 May 2022

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3 out of 5
It was clean. Smelled like lemon cleaning products. Very basic. My only complaint is the lack of a hair dryer and mini coffee pot.

Posted by on 30 Oct. 2021

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Comment from Hotel Management

2 Nov. 2021 by Brand Experience Team

Hi Autumn, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Lilith #Team6

2 out of 5
Very disappointed in overall appearance. Use to be well kept up as a Fairfield inn years ago. My non smoking room wreaked of smoke. Upset no microwaves in room. The ice machine was out of order on third floor so you'd have to go down to lobby for ice. I stayed Fri - Monday and no housekeeping was done.

Posted by on 4 Aug. 2021

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Comment from Hotel Management

9 Aug. 2021 by Sunny Patel

Dear Guest, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

About the Motel 6 Willoughby, OH - Cleveland

Location 35110 Maplegrove Road, Willoughby, OH 44094

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Willow Lodge Willoughby – Cleveland Mentor also features a vending machine, laundry facilities, and RV/bus/truck parking. Free self parking is available. This Willoughby motel is smoke free.

  • 129 guestrooms or units
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Willow Lodge Willoughby – Cleveland Mentor offers 129 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Beds feature pillowtop mattresses. Cable television is provided. Bathrooms include showers. This Willoughby motel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

  • Pillowtop beds
  • Television
  • Cable channels
  • Shower
  • Local calls (free)
  • Hair dryer available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property allows guests 18 or over to check in with valid military ID.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night, plus a one-time cleaning fee of USD 15
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines Clean@6 (Motel 6)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night plus USD 15 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Motel 6 Cleveland-Willoughby
  • Motel 6 Hotel Cleveland-Willoughby
  • 6 Cleveland-Willoughby
  • Motel 6 Cleveland-Willoughby Hotel Willoughby
  • Motel 6 Willoughby
  • Willoughby Motel Six
  • Willoughby Motel 6
  • Motel 6 Cleveland-Willoughby Ohio
  • Willough Lodge Extended Stay
  • Motel 6 Cleveland Willoughby
  • Motel 6 Willoughby OH Cleveland
  • Willow Lodge Willoughby – Cleveland Mentor Motel
  • Willow Lodge Willoughby – Cleveland Mentor Willoughby
  • Willow Lodge Willoughby – Cleveland Mentor Motel Willoughby

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.