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Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

5.0 star property
5-star beachfront hotel near Long Cay Beach

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Photo gallery for Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

3 outdoor pools, pool umbrellas, sun loungers
Exterior
In-room safe, blackout drapes, travel crib, free wired internet
2 bars/lounges, swim-up bar, poolside bar
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Pool
  • Free airport shuttle
  • Housekeeping
  • Bar
  • Spa

Explore the area

Map
1 Fourth Street, Cockburn Harbour, South Caicos Island, TKCA 1ZZ
  • Long Cay Beach
  • The Boiling Hole
    ‪6 min drive‬
  • Highland House
    ‪7 min drive‬
  • Cockburn Harbour (XSC-South Caicos)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Lanai, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 King Bed with Sofa bed, Lanai, Ocean View

  • Ocean view
  • 108 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Deluxe Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Grand Room, 1 King Bed, Ocean View

  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Lanai, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Grand Room, 2 Queen Beds, Lanai, Ocean View

  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Superior Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 105 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Lanai, Ocean View (Ground Floor)

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 Double Bed, Lanai, Ocean View (Ground Floor)

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Suite, 1 Double Bed, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

View all photos for Premier Suite, 1 Double Bed, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Premier Suite, 1 Double Bed, Ocean View

  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed, Balcony, Ocean View

In-room safe, blackout drapes, travel crib, free wired internet

Superior Suite, 1 Double Bed, Balcony, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 Double Bed

About the area

Cockburn Harbour

On the beach.You'll be within half a mile (1 km) of Long Cay Beach and 2 miles (3 km) of The Boiling Hole with a stay here. Highland House is 2.1 mi (3.4 km) away.

What's nearby

  • Girl's Bay - 13 min walk - 1.1 km
  • The Boiling Hole - 6 min drive - 1.5 km
  • Highland House - 7 min drive - 3.5 km
  • Long Beach - 14 min drive - 6.9 km

Getting around

  • Cockburn Harbour (XSC-South Caicos) - 5 min drive

Restaurants

  • ‪The Cove - ‬14 min drive
  • ‪Triple J Grill - ‬19 min walk
  • ‪Sunset Cafe Bar & Grill - ‬3 min drive
  • ‪Chicken Bar - ‬3 min drive
  • ‪SFS Kitchen TCI - ‬8 min drive

About this property

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos 

5-star beachfront hotel near Long Cay Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury hotel also offers a fitness center and a garden. A complete renovation of Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  was completed in December 2024.

This 5-star Cockburn Harbour hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2016
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The Spa at Salterra has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French, German, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:30 AM to 7:00 PM on request
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 3 outdoor pools
  • Beach yoga
  • Boat and paddles
  • Boat tours
  • Books
  • Designer stores
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Mountain biking
  • Paddleboard
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Composting
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must transfer via airplane or boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from South Caicos Airport (XSC) only.
Room rates do not include air transportation between Providenciales Airport (PLS) and South Caicos Airport (XSC). Guests can contact the property in advance to arrange air transportation (surcharge).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

East Bay Resort Cockburn Harbour
East Bay Resort South Caicos Cockburn Harbour
East Bay Cockburn Harbour
East Bay South Caicos Cockburn Harbour
East Bay Resort All Beachfront Suites Cockburn Harbour
East Bay All Beachfront Suites Cockburn Harbour
Hotel East Bay Resort - All Beachfront Suites Cockburn Harbour
Cockburn Harbour East Bay Resort - All Beachfront Suites Hotel
Hotel East Bay Resort - All Beachfront Suites
East Bay Resort - All Beachfront Suites Cockburn Harbour
East Bay Resort All Beachfront Suites
East Bay All Beachfront Suites
East Bay Resort South Caicos
East Bay Resort
East Bay All Beachfront Suites
East Bay Resort

Salterra, a Luxury Collection Resort & Spa, Turks & Caicos  Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

9.4/10

Cleanliness

6.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

LeAndre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staying here is absolutely amazing and I couldn’t have planned this trip better myself so thank you for this resort for making it a 10 out of 10 experience
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has only been open for a few months. It is stunning and decorated so beautifully and tastefully. The grounds are amazing and the water was perfect. Since they have only been open a few months I think they are still working out the kinks. The staff is wonderful, so friendly and polite but sometimes they were not sure what things were or where they were or if they could make a certain drink. It wasn’t a big deal because everyone was so nice. I would love to go back again once they have it all together.
Stayed 5 nights in May 2025

2/10 Terrible

Vicki

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is not at all as advertised - there is no gym, no spa, the food is not high quality and some of the rooms don’t even have curtains. Only a few if the restaurants are functional. The service is slow and it is misleading to describe it as a luxury hotel. I have lost trust in Marriott and Expedia.
Stayed 5 nights in Mar 2025