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Concierge Plaza Colima

4.5 star property
Family-friendly 4.5-star hotel with outdoor pool

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Photo gallery for Concierge Plaza Colima

Outdoor pool, pool umbrellas, sun loungers
Flat-screen TV, fireplace
Lobby
Front of property - evening/night
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Portal Medellin No. 12, 2 ELEVADOR, Colima, COL, 28000
  • Place, Colima Cathedral
    ‪2 min walk‬
  • Place, Liberty Square
    ‪2 min walk‬
  • Place, Nunez Garden
    ‪5 min walk‬
  • Airport, Colima, Colima (CLQ-Licenciado Miguel de la Madrid)
    ‪31 min drive‬

Room options

About the area

Colima

City center stay.With a stay at this Colima Centro hotel, you'll be steps from Liberty Square and Colima Cathedral. Government Palace and Colima Regional History Museum are also within half a mile (1 km).

What's nearby

  • Colima Cathedral - 2 min walk - 0.2 km
  • Liberty Square - 2 min walk - 0.2 km
  • Colima Regional History Museum - 2 min walk - 0.2 km
  • Government Palace - 2 min walk - 0.2 km
  • Nunez Garden - 5 min walk - 0.5 km

Getting around

  • Colima, Colima (CLQ-Licenciado Miguel de la Madrid) - 28 min drive

Restaurants

  • ‪Hidalgos - ‬1 min walk
  • ‪Terraza Trapiche - ‬1 min walk
  • ‪DMT Bar - ‬1 min walk
  • ‪Casa Colima - ‬2 min walk
  • ‪Dulcería La Esmeralda - ‬2 min walk

About this property

Concierge Plaza Colima

Timezone: America/Mexico_City A stay at Best Western Plus Hotel Ceballos places you in the heart of Colima, steps from Colima Cathedral and Liberty Square. This family-friendly hotel is 0.3 mi (0.5 km) from Colima Regional History Museum and 0.5 mi (0.8 km) from Government Palace. Treat yourself to a stay in one of the 54 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls. Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands. Enjoy a meal at the restaurant or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8 AM to noon for a fee. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available 24 hours).

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 145 for adults and MXN 116 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Griddle
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Concierge Plaza Colima

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 145 for adults and MXN 116 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Pool access is available 24-hours a day.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BEST WESTERN Ceballos
BEST WESTERN Ceballos Colima
Best Western Plus Hotel Ceballos Colima
BEST WESTERN Hotel Ceballos Colima
Best Western Colima
Colima Best Western
Best Western Plus Ceballos Colima
Best Western Plus Ceballos
Concierge Plaza Colima Hotel
Concierge Plaza Colima Colima
Best Western Plus Hotel Ceballos
Concierge Plaza Colima Hotel Colima

Frequently asked questions

How close is Concierge Plaza Colima to the airport?

Concierge Plaza Colima is 13.7 mi (28-min drive) away from the Colima, Colima (CLQ-Licenciado Miguel de la Madrid) airport, the closest popular airport to the property.

Does Concierge Plaza Colima have an airport shuttle?

Concierge Plaza Colima offers a free airport shuttle, available 24 hours a day.

Does Concierge Plaza Colima offer free breakfast?

Free breakfast isn’t provided at Concierge Plaza Colima, but buffet breakfast is offered for a fee of MXN 145 for adults and MXN 116 for children. It's available every day from 8 AM to noon.

Is there a casino at Concierge Plaza Colima?

No, there is no casino at this hotel, but Casino Central (4-min drive) is nearby.

What time is check-in at Concierge Plaza Colima?

Check-in start time: 3 PM; Check-in end time: 6 PM.

Is there free parking at Concierge Plaza Colima?

Free parking is not available at this hotel.

Does Concierge Plaza Colima have a pool?

Concierge Plaza Colima features an outdoor pool and a children's pool. Guests can enjoy 24-hour pool access.

Does Concierge Plaza Colima have a restaurant?

Yes, there is a restaurant on site.

Does Concierge Plaza Colima have a spa?

There are no spa services available at this hotel.

How close is Concierge Plaza Colima to downtown Colima?

Concierge Plaza Colima is 0.8 mi away from Colima.

Concierge Plaza Colima Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 323 reviews
Rating 8 - Good. 98 out of 323 reviews
Rating 6 - Okay. 27 out of 323 reviews
Rating 4 - Poor. 11 out of 323 reviews
Rating 2 - Terrible. 5 out of 323 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay in Colima

Very clean and loved the location. The only thing was that the TV was not working but the TV was not important for us.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff friendly, room was very ckean and staff was very friendly .
Stayed 9 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta en buena ubicación, muy agradable y el personal en general muy atento
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like being right on the plaza. There was festivity’s going on both nights of our stay.
Stayed 2 nights in Mar 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Not good relation between price quality, is one of the most expensive in the city, and the locations is perfect, but the rooms are very small, and the noice is terrible, it was imposible to sleep until 1 am. They don’t include breakfast, the WiFi doesn’t have good quality, they do offer free parking. I think they should invest in double glass windows for canceling the noice. And reduce their prices, the rooms are not good for the price.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly staff. I just wished there was a peek hole to see who is mocking at the door.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location on the town´s main square, clean, very pleasant!
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location,right on main square.The breakfast buffet was tasty and reasonable.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
La situation centrale dans Colima.La piscine qui était super propre.La proximité avec les restos,
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Près du parc beaucoup de restaurant autour du parc
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antes tenían servicio de café y té en el área común, ahora ya no hay.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Las habitaciones son muy pequeñas y oscuras. Las instalaciones no son muy cómodas.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Todo estuvo estupendo las avtaciones limpias muybuna precentacion nostrataron muy bien
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Bryon

Liked: Cleanliness, staff & service

Great location, Great staff...administration poor

We did not get the room we booked and after the booking they sent a note and tried to up the rates The room was suppose to be street/balcony with a king They told me all these particular room were smoking??The restaurant food was eatable
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The church bells at 5am were loud but I still had a wonderul time
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención de personal muy buena.Falta un poco de aire acondicionado en ciertas áreas
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was smooth and reception deck staff were excellent.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Macario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I give it 4 stars

The hotel is in great condition being that the building is over 100 years old. Great architecture and location but the beds are a little too hard
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Burgess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously nice staff at this place. Most all speak English, even when I tried my spanish. Bathroom really small, would have to step out to change your mind. No problem really. Bed kind of hard, but didn't stop a good nights sleep. Automatic alarm clock every morning at 0715 with the church bells. Good restaurants. Alan at the Patio is a very very nice and capable chap. Will go back in a heart beat.
Stayed 2 nights in Oct 2019
Verified

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude

The entire personnel was extremely rude, the rate does not match the quality definitely not recommended. Stay away from it
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Nikitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel make me feel like I’m in an all ascienda but Is in the middle of everything.
Stayed 3 nights in Sep 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Old broken furniture very small room and smelly odor
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor ubicación en Colima Centro

Sin duda el mejor hotel por su excelente servicio, limpieza impecable, comodidad, almohadas súper suaves y la mejor ubicación.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Mare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación excelente, personal muy atento, buenas condiciones y muy cómodo
Stayed 1 night in Aug 2019