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CityClass Hotel Alter Markt

4.0 star property
4-star hotel near City Hall

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Photo gallery for CityClass Hotel Alter Markt

Front of property
Superior Single Room
Daily buffet breakfast (EUR 18.90 per person)
Lobby
Junior Suite | Bathroom
Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Check out the area

Map
Alter Markt 55, Cologne, NW, 50667
  • Popular LocationCologne Cathedral6 min walk
  • Popular LocationChocolate Museum14 min walk
  • Popular LocationLANXESS Arena5 min drive
  • AirportCologne (CGN-Cologne - Bonn)17 min drive

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
CityClass Hotel am Dom
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (825)
The price is CA $227
per night
CA $255 total
includes taxes & fees
30 May - 31 May
CityClass Hotel am Dom

About the area

Cologne

Innenstadt stay.With a stay at this Innenstadt hotel, you'll be steps from City Hall and Cologne Philharmonic. Wallraf-Richartz Museum and Cologne Cathedral are also within half a mile (1 km).

What's nearby

  • Cologne Cathedral - 6 min walk
  • Musical Dome - 7 min walk
  • Chocolate Museum - 14 min walk
  • LANXESS Arena - 5 min drive
  • Cologne Trade Fair Grounds - 5 min drive

Getting around

  • Heumarkt U-Bahn - 5 min walk
  • Cologne (QKL-Cologne Central Train Station) - 6 min walk
  • Cologne - Bonn Airport (CGN) - 19 min drive

Restaurants

  • RheinZeit - 2 min walk
  • Peters Brauhaus - 1 min walk
  • Gabrielle Eiscafe Raffaello Pin - 2 min walk
  • Mondial 1516 - 1 min walk
  • Brauhaus Sion - 1 min walk

About this property

CityClass Hotel Alter Markt

4-star hotel near City Hall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel Alter Markt.
  • 1 building
  • 63 guestrooms or units
  • 6 levels
  • Built in 2015
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
CityClass Hotel Alter Markt offers 63 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, German

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1148 ft (EUR 15.00 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 18.90 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 15.00 per day (1148 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Google Pay, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

CityClass Hotel Alter Markt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 566 out of 1001 reviews" "
Rating 8 - Good. 354 out of 1001 reviews" "
Rating 6 - Okay. 58 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent spot for my 30hr stay in Cologne. Right on the corner of Alter Markt and very close to Heumarkt not to mention the 5-7min walk to Koln Dom and the central train station. I was traveling alone and felt to be a very safe location, as well. The hotel was very clean and very comfortable and I would stay here again in a heartbeat. I didn’t even know I had Expedia VIP access here until I was informed of this upon check-in. The perks that came with that were very nice, as well.
Stayed 1 night in Feb 2024

10/10 Excellent

jason, brookston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great room, and the best service you could get from Daniel at front desk every night
Stayed 2 nights in Feb 2024

10/10 Excellent

Avishag, Ein HaMifratz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, there's some noise as expected in such a central location.
Stayed 3 nights in Feb 2024

6/10 Okay

Alexey

Business traveller
Liked: Staff & service
Overpriced 3 star hotel.
Extremely overpriced for the level quality. This is really a 3 star hotel.
Stayed 1 night in Jan 2024

8/10 Good

D-Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time in Köln - the property and people were friendly especially Lena in the kitchen area - she was a great help and very nice!
Stayed 2 nights in Jan 2024

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and nice room, glad I didn't have to even go outside to eat dinner, as there are 3 very nice restaurants near the hotel lobby. Loved how convenient it was to get to my flight in the morning, about a 4 minute walk from the lobby. Would definitely recommend staying here if you want a very convenient location to the airport.
Stayed 1 night in Jan 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back!!! Room was large, views were beautiful, staff were lovely. It is an absolutely perfect location for Christmas markets during the holidays. Get the breakfast. It was delicious!! Tons of restaurants right there. Overall, this was an excellent experience for us!
Stayed 2 nights in Dec 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel for Cologne's Christmas Markets!
CityClass Hotel Alter Markt was the best hotel for Cologne's Christmas Markets for us! It was easy to go from the airport to the train station, and then the hotel was within walking distance of the train station. The staff welcomed us warmly and Daniel was especially helpful with the questions I had about finding certain shops and visiting the Christmas market, especially since I don't speak German. The hotel is clean, comfortable, and quiet with a view of the Cologne Cathedral. I had the European breakfast on the morning we left and it was delicious with many wonderful choices. The amazing thing was we walked out the hotel door and there we were at the Heinzel (gnomes/house elves) Christmas market. I ate most of my meals while exploring the markets. A week after visiting friends in other parts of Germany, our flight was canceled from Cologne to Munich due to snow at the Munich airport, Daniel let us leave our luggage for the day at the hotel while we explored our last evening in Cologne. He and our stay at the CityClass Hotel Alter Markt gave us a memorable feeling and we would definitely stay there again!
Stayed 3 nights in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
This hotel had an excellent location for gift shops, eateries, the main train station, and the Christmas Markets. We loved our stay. Bed was a bit stiff and could use a pad but otherwise, we were comfortable. Very clean room and no odors.
Stayed 2 nights in Dec 2023